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Freeswitch Call UUID

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Dec 17th, 2010
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  1. @Agent Connects@
  2. 2010-12-17 08:56:52.093157 [NOTICE] switch_channel.c:784 New Channel sofia/internal/1001@192.168.0.12 [972cc1a6-09bb-11e0-a6ec-f778c10bed51]
  3. 2010-12-17 08:56:52.094482 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_NEW
  4. 2010-12-17 08:56:52.094482 [DEBUG] switch_core_state_machine.c:338 (sofia/internal/1001@192.168.0.12) State NEW
  5. 2010-12-17 08:56:52.356131 [DEBUG] sofia.c:7159 Setting NAT mode based on nat.auto
  6. 2010-12-17 08:56:52.356131 [DEBUG] sofia.c:4593 Channel sofia/internal/1001@192.168.0.12 entering state [received][100]
  7. 2010-12-17 08:56:52.356131 [DEBUG] sofia.c:4604 Remote SDP:
  8. v=0
  9. o=twinkle 838320027 1289780170 IN IP4 192.168.0.12
  10. s=-
  11. c=IN IP4 192.168.0.12
  12. t=0 0
  13. m=audio 8000 RTP/AVP 98 97 8 0 3 101
  14. a=rtpmap:98 speex/16000
  15. a=rtpmap:97 speex/8000
  16. a=rtpmap:8 PCMA/8000
  17. a=rtpmap:0 PCMU/8000
  18. a=rtpmap:3 GSM/8000
  19. a=rtpmap:101 telephone-event/8000
  20. a=fmtp:101 0-15
  21. a=ptime:20
  22.  
  23. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:98:16000:20:0]/[G7221:115:32000:20:48000]
  24. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:98:16000:20:0]/[G7221:107:16000:20:32000]
  25. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:98:16000:20:0]/[G722:9:8000:20:64000]
  26. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:98:16000:20:0]/[PCMU:0:8000:20:64000]
  27. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:98:16000:20:0]/[PCMA:8:8000:20:64000]
  28. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:98:16000:20:0]/[GSM:3:8000:20:13200]
  29. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:97:8000:20:0]/[G7221:115:32000:20:48000]
  30. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:97:8000:20:0]/[G7221:107:16000:20:32000]
  31. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:97:8000:20:0]/[G722:9:8000:20:64000]
  32. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:97:8000:20:0]/[PCMU:0:8000:20:64000]
  33. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:97:8000:20:0]/[PCMA:8:8000:20:64000]
  34. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:97:8000:20:0]/[GSM:3:8000:20:13200]
  35. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [PCMA:8:8000:20:64000]/[G7221:115:32000:20:48000]
  36. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [PCMA:8:8000:20:64000]/[G7221:107:16000:20:32000]
  37. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [PCMA:8:8000:20:64000]/[G722:9:8000:20:64000]
  38. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [PCMA:8:8000:20:64000]/[PCMU:0:8000:20:64000]
  39. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [PCMA:8:8000:20:64000]/[PCMA:8:8000:20:64000]
  40. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:2746 Set Codec sofia/internal/1001@192.168.0.12 PCMA/8000 20 ms 160 samples 64000 bits
  41. 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4476 Set 2833 dtmf send/recv payload to 101
  42. 2010-12-17 08:56:52.356131 [DEBUG] sofia.c:4771 (sofia/internal/1001@192.168.0.12) State Change CS_NEW -> CS_INIT
  43. 2010-12-17 08:56:52.356131 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK]
  44. 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_INIT
  45. 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:356 (sofia/internal/1001@192.168.0.12) State INIT
  46. 2010-12-17 08:56:52.356131 [DEBUG] mod_sofia.c:86 sofia/internal/1001@192.168.0.12 SOFIA INIT
  47. 2010-12-17 08:56:52.356131 [DEBUG] mod_sofia.c:126 (sofia/internal/1001@192.168.0.12) State Change CS_INIT -> CS_ROUTING
  48. 2010-12-17 08:56:52.356131 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK]
  49. 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:356 (sofia/internal/1001@192.168.0.12) State INIT going to sleep
  50. 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_ROUTING
  51. 2010-12-17 08:56:52.356131 [DEBUG] switch_channel.c:1615 (sofia/internal/1001@192.168.0.12) Callstate Change DOWN -> RINGING
  52. 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:359 (sofia/internal/1001@192.168.0.12) State ROUTING
  53. 2010-12-17 08:56:52.356131 [DEBUG] mod_sofia.c:149 sofia/internal/1001@192.168.0.12 SOFIA ROUTING
  54. 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:77 sofia/internal/1001@192.168.0.12 Standard ROUTING
  55. 2010-12-17 08:56:52.356131 [INFO] mod_dialplan_xml.c:331 Processing 1001 <1001>->10400 in context default
  56. Dialplan: sofia/internal/1001@192.168.0.12 parsing [default->agent_login] continue=false
  57. Dialplan: sofia/internal/1001@192.168.0.12 Regex (FAIL) [agent_login] destination_number(10400) =~ /^4009$/ break=on-false
  58. Dialplan: sofia/internal/1001@192.168.0.12 parsing [default->agent_logoff] continue=false
  59. Dialplan: sofia/internal/1001@192.168.0.12 Regex (FAIL) [agent_logoff] destination_number(10400) =~ /^4001$/ break=on-false
  60. Dialplan: sofia/internal/1001@192.168.0.12 parsing [default->unloop] continue=false
  61. Dialplan: sofia/internal/1001@192.168.0.12 Regex (PASS) [unloop] ${unroll_loops}(true) =~ /^true$/ break=on-false
  62. Dialplan: sofia/internal/1001@192.168.0.12 Regex (FAIL) [unloop] ${sip_looped_call}() =~ /^true$/ break=on-false
  63. Dialplan: sofia/internal/1001@192.168.0.12 parsing [default->tod_example] continue=true
  64. Dialplan: sofia/internal/1001@192.168.0.12 Date/Time Match (FAIL) [tod_example] break=on-false
  65. Dialplan: sofia/internal/1001@192.168.0.12 parsing [default->holiday_example] continue=true
  66. Dialplan: sofia/internal/1001@192.168.0.12 Date/Time Match (FAIL) [holiday_example] break=on-false
  67. Dialplan: sofia/internal/1001@192.168.0.12 parsing [default->global-intercept] continue=false
  68.  
  69.  
  70. .... Searching for the proper extension
  71.  
  72. Dialplan: sofia/internal/1001@192.168.0.12 Regex (PASS) [Spain] destination_number(10400) =~ /^(10400)$/ break=on-false
  73. Dialplan: sofia/internal/1001@192.168.0.12 Action set(res=${callcenter_config(agent set uuid ${caller_id_number}@${domain_name} '${uuid}')})
  74. Dialplan: sofia/internal/1001@192.168.0.12 Action set(res=${callcenter_config(agent set type ${caller_id_number}@${domain_name} 'uuid-standby')})
  75. Dialplan: sofia/internal/1001@192.168.0.12 Action set(res=${callcenter_config(agent set status ${caller_id_number}@${domain_name} 'Available (On Demand)')})
  76. Dialplan: sofia/internal/1001@192.168.0.12 Action set(res=${callcenter_config(agent set state ${caller_id_number}@${domain_name} 'Waiting')})
  77. Dialplan: sofia/internal/1001@192.168.0.12 Action set(cc_warning_tone=tone_stream://%(600,0,500,600,700))
  78. Dialplan: sofia/internal/1001@192.168.0.12 Action answer()
  79. Dialplan: sofia/internal/1001@192.168.0.12 Action playback(local_stream://default)
  80. Dialplan: sofia/internal/1001@192.168.0.12 Action transfer(10400 default XML)
  81. 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:119 (sofia/internal/1001@192.168.0.12) State Change CS_ROUTING -> CS_EXECUTE
  82. 2010-12-17 08:56:52.356131 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK]
  83. 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:359 (sofia/internal/1001@192.168.0.12) State ROUTING going to sleep
  84. 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_EXECUTE
  85. 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:366 (sofia/internal/1001@192.168.0.12) State EXECUTE
  86. 2010-12-17 08:56:52.356131 [DEBUG] mod_sofia.c:242 sofia/internal/1001@192.168.0.12 SOFIA EXECUTE
  87. 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:157 sofia/internal/1001@192.168.0.12 Standard EXECUTE
  88. EXECUTE sofia/internal/1001@192.168.0.12 hash(insert/192.168.0.12-spymap/1001/972cc1a6-09bb-11e0-a6ec-f778c10bed51)
  89. EXECUTE sofia/internal/1001@192.168.0.12 hash(insert/192.168.0.12-last_dial/1001/10400)
  90. EXECUTE sofia/internal/1001@192.168.0.12 hash(insert/192.168.0.12-last_dial/global/972cc1a6-09bb-11e0-a6ec-f778c10bed51)
  91. EXECUTE sofia/internal/1001@192.168.0.12 set(RFC2822_DATE=Fri, 17 Dec 2010 08:56:52 +0000)
  92. 2010-12-17 08:56:52.359828 [DEBUG] mod_dptools.c:1028 sofia/internal/1001@192.168.0.12 SET [RFC2822_DATE]=[Fri, 17 Dec 2010 08:56:52 +0000]
  93. 2010-12-17 08:56:52.560975 [DEBUG] mod_callcenter.c:1045 Updated Agent 1001@192.168.0.12 set uuid = 972cc1a6-09bb-11e0-a6ec-f778c10bed51
  94. EXECUTE sofia/internal/1001@192.168.0.12 set(res=+OK
  95. )
  96. 2010-12-17 08:56:52.560975 [DEBUG] mod_dptools.c:1028 sofia/internal/1001@192.168.0.12 SET [res]=[+OK
  97. ]
  98. 2010-12-17 08:56:52.688204 [DEBUG] mod_callcenter.c:1045 Updated Agent 1001@192.168.0.12 set type = uuid-standby
  99. EXECUTE sofia/internal/1001@192.168.0.12 set(res=+OK
  100. )
  101. 2010-12-17 08:56:52.689138 [DEBUG] mod_dptools.c:1028 sofia/internal/1001@192.168.0.12 SET [res]=[+OK
  102. ]
  103. 2010-12-17 08:56:52.868963 [DEBUG] mod_callcenter.c:1045 Updated Agent 1001@192.168.0.12 set status = Available (On Demand)
  104. EXECUTE sofia/internal/1001@192.168.0.12 set(res=+OK
  105. )
  106. 2010-12-17 08:56:52.868963 [DEBUG] mod_dptools.c:1028 sofia/internal/1001@192.168.0.12 SET [res]=[+OK
  107. ]
  108. 2010-12-17 08:56:53.097073 [DEBUG] mod_callcenter.c:1045 Updated Agent 1001@192.168.0.12 set state = Waiting
  109. EXECUTE sofia/internal/1001@192.168.0.12 set(res=+OK
  110. )
  111. 2010-12-17 08:56:53.097073 [DEBUG] mod_dptools.c:1028 sofia/internal/1001@192.168.0.12 SET [res]=[+OK
  112. ]
  113. EXECUTE sofia/internal/1001@192.168.0.12 set(cc_warning_tone=tone_stream://%(600,0,500,600,700))
  114. 2010-12-17 08:56:53.097073 [DEBUG] mod_dptools.c:1028 sofia/internal/1001@192.168.0.12 SET [cc_warning_tone]=[tone_stream://%(600,0,500,600,700)]
  115. EXECUTE sofia/internal/1001@192.168.0.12 answer()
  116. 2010-12-17 08:56:53.210327 [DEBUG] sofia_glue.c:2976 AUDIO RTP [sofia/internal/1001@192.168.0.12] 192.168.0.12 port 31788 -> 192.168.0.12 port 8000 codec: 8 ms: 20
  117. 2010-12-17 08:56:53.211257 [DEBUG] switch_rtp.c:1423 Starting timer [soft] 160 bytes per 20ms
  118. 2010-12-17 08:56:53.212182 [DEBUG] sofia_glue.c:3198 Set 2833 dtmf send payload to 101
  119. 2010-12-17 08:56:53.212182 [DEBUG] sofia_glue.c:3203 Set 2833 dtmf receive payload to 101
  120. 2010-12-17 08:56:53.212182 [DEBUG] mod_sofia.c:683 Local SDP sofia/internal/1001@192.168.0.12:
  121. v=0
  122. o=FreeSWITCH 1292544425 1292544426 IN IP4 192.168.0.12
  123. s=FreeSWITCH
  124. c=IN IP4 192.168.0.12
  125. t=0 0
  126. m=audio 31788 RTP/AVP 8 101
  127. a=rtpmap:8 PCMA/8000
  128. a=rtpmap:101 telephone-event/8000
  129. a=fmtp:101 0-16
  130. a=silenceSupp:off - - - -
  131. a=ptime:20
  132. a=sendrecv
  133.  
  134. 2010-12-17 08:56:53.212182 [DEBUG] switch_core_session.c:676 Send signal sofia/internal/1001@192.168.0.12 [BREAK]
  135. 2010-12-17 08:56:53.212182 [DEBUG] switch_channel.c:2692 (sofia/internal/1001@192.168.0.12) Callstate Change RINGING -> ACTIVE
  136. 2010-12-17 08:56:53.212182 [NOTICE] mod_dptools.c:920 Channel [sofia/internal/1001@192.168.0.12] has been answered
  137. EXECUTE sofia/internal/1001@192.168.0.12 playback(local_stream://default)
  138. 2010-12-17 08:56:53.212182 [DEBUG] mod_local_stream.c:421 Opening Stream [default] 8000hz
  139. 2010-12-17 08:56:53.212182 [DEBUG] switch_ivr_play_say.c:1204 Codec Activated L16@8000hz 1 channels 20ms
  140. 2010-12-17 08:56:53.212182 [DEBUG] sofia.c:4593 Channel sofia/internal/1001@192.168.0.12 entering state [completed][200]
  141. 2010-12-17 08:56:53.230183 [DEBUG] sofia.c:4593 Channel sofia/internal/1001@192.168.0.12 entering state [ready][200]
  142. 2010-12-17 08:56:53.288941 [DEBUG] switch_rtp.c:2549 Correct ip/port confirmed.
  143.  
  144.  
  145. @Call From CellPhone @
  146. EXECUTE sofia/external/351XXXXXXX@213.X.X.X:5060 transfer(ES_CALLCENTER XML default)
  147. 2010-12-17 09:01:17.168117 [DEBUG] switch_ivr.c:1597 (sofia/external/351XXXXXXX@213.X.X.X:5060) State Change CS_EXECUTE -> CS_ROUTING
  148. 2010-12-17 09:01:17.168117 [DEBUG] switch_core_session.c:1064 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK]
  149. 2010-12-17 09:01:17.168117 [DEBUG] switch_core_session.c:676 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK]
  150. 2010-12-17 09:01:17.168117 [NOTICE] switch_ivr.c:1603 Transfer sofia/external/351XXXXXXX@213.X.X.X:5060 to XML[ES_CALLCENTER@default]
  151. 2010-12-17 09:01:17.168117 [DEBUG] mod_python.c:191 Finished calling python script
  152. 2010-12-17 09:01:17.168117 [DEBUG] switch_cpp.cpp:972 sofia/external/351XXXXXXX@213.X.X.X:5060 destroy/unlink session from object
  153. 2010-12-17 09:01:17.168117 [DEBUG] switch_core_state_machine.c:366 (sofia/external/351XXXXXXX@213.X.X.X:5060) State EXECUTE going to sleep
  154. 2010-12-17 09:01:17.168117 [DEBUG] switch_core_state_machine.c:320 (sofia/external/351XXXXXXX@213.X.X.X:5060) Running State Change CS_ROUTING
  155. 2010-12-17 09:01:17.168117 [DEBUG] switch_channel.c:1615 (sofia/external/351XXXXXXX@213.X.X.X:5060) Callstate Change ACTIVE -> RINGING
  156. 2010-12-17 09:01:17.168117 [DEBUG] switch_core_state_machine.c:359 (sofia/external/351XXXXXXX@213.X.X.X:5060) State ROUTING
  157. 2010-12-17 09:01:17.168117 [DEBUG] mod_sofia.c:149 sofia/external/351XXXXXXX@213.X.X.X:5060 SOFIA ROUTING
  158. 2010-12-17 09:01:17.168117 [DEBUG] switch_core_state_machine.c:77 sofia/external/351XXXXXXX@213.X.X.X:5060 Standard ROUTING
  159. 2010-12-17 09:01:17.168117 [INFO] mod_dialplan_xml.c:331 Processing 351XXXXXXX <351XXXXXXX>->ES_CALLCENTER in context default
  160. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->agent_login] continue=false
  161. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [agent_login] destination_number(ES_CALLCENTER) =~ /^4009$/ break=on-false
  162. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->agent_logoff] continue=false
  163. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [agent_logoff] destination_number(ES_CALLCENTER) =~ /^4001$/ break=on-false
  164. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->unloop] continue=false
  165. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (PASS) [unloop] ${unroll_loops}(true) =~ /^true$/ break=on-false
  166. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [unloop] ${sip_looped_call}() =~ /^true$/ break=on-false
  167. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->tod_example] continue=true
  168. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Date/Time Match (PASS) [tod_example] break=on-false
  169. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Action set(open=true)
  170. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->holiday_example] continue=true
  171. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Date/Time Match (FAIL) [holiday_example] break=on-false
  172. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->global-intercept] continue=false
  173. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [global-intercept] destination_number(ES_CALLCENTER) =~ /^886$/ break=on-false
  174. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->group-intercept] continue=false
  175. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [group-intercept] destination_number(ES_CALLCENTER) =~ /^\*8$/ break=on-false
  176. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->intercept-ext] continue=false
  177. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [intercept-ext] destination_number(ES_CALLCENTER) =~ /^\*\*(\d+)$/ break=on-false
  178. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->redial] continue=false
  179. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [redial] destination_number(ES_CALLCENTER) =~ /^(redial|870)$/ break=on-false
  180. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->global] continue=true
  181. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [global] ${call_debug}(false) =~ /^true$/ break=never
  182. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [global] ${sip_has_crypto}() =~ /^(AES_CM_128_HMAC_SHA1_32|AES_CM_128_HMAC_SHA1_80)$/ break=never
  183. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Absolute Condition [global]
  184. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Action hash(insert/${domain_name}-spymap/${caller_id_number}/${uuid})
  185. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Action hash(insert/${domain_name}-last_dial/${caller_id_number}/${destination_number})
  186. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Action hash(insert/${domain_name}-last_dial/global/${uuid})
  187. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Action set(RFC2822_DATE=${strftime(%a, %d %b %Y %T %z)})
  188. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->snom-demo-2] continue=false
  189.  
  190.  
  191. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (PASS) [Spain] destination_number(ES_CALLCENTER) =~ /^ES_CALLCENTER$/ break=on-true
  192. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Action answer()
  193. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Action callcenter(spain@default)
  194. Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Action hangup()
  195. 2010-12-17 09:01:17.168117 [DEBUG] switch_core_state_machine.c:119 (sofia/external/351XXXXXXX@213.X.X.X:5060) State Change CS_ROUTING -> CS_EXECUTE
  196. 2010-12-17 09:01:17.168117 [DEBUG] switch_core_session.c:1064 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK]
  197. 2010-12-17 09:01:17.168117 [DEBUG] switch_core_state_machine.c:359 (sofia/external/351XXXXXXX@213.X.X.X:5060) State ROUTING going to sleep
  198. 2010-12-17 09:01:17.168117 [DEBUG] switch_core_state_machine.c:320 (sofia/external/351XXXXXXX@213.X.X.X:5060) Running State Change CS_EXECUTE
  199. 2010-12-17 09:01:17.168117 [DEBUG] switch_channel.c:1617 (sofia/external/351XXXXXXX@213.X.X.X:5060) Callstate Change RINGING -> ACTIVE
  200. 2010-12-17 09:01:17.171862 [DEBUG] switch_core_state_machine.c:366 (sofia/external/351XXXXXXX@213.X.X.X:5060) State EXECUTE
  201. 2010-12-17 09:01:17.171862 [DEBUG] mod_sofia.c:242 sofia/external/351XXXXXXX@213.X.X.X:5060 SOFIA EXECUTE
  202. 2010-12-17 09:01:17.171862 [DEBUG] switch_core_state_machine.c:157 sofia/external/351XXXXXXX@213.X.X.X:5060 Standard EXECUTE
  203. EXECUTE sofia/external/351XXXXXXX@213.X.X.X:5060 set(open=true)
  204. 2010-12-17 09:01:17.173011 [DEBUG] mod_dptools.c:1028 sofia/external/351XXXXXXX@213.X.X.X:5060 SET [open]=[true]
  205. EXECUTE sofia/external/351XXXXXXX@213.X.X.X:5060 hash(insert/192.168.0.12-spymap/351XXXXXXX/2e3d8c9c-09bc-11e0-a6f4-f778c10bed51)
  206. EXECUTE sofia/external/351XXXXXXX@213.X.X.X:5060 hash(insert/192.168.0.12-last_dial/351XXXXXXX/ES_CALLCENTER)
  207. EXECUTE sofia/external/351XXXXXXX@213.X.X.X:5060 hash(insert/192.168.0.12-last_dial/global/2e3d8c9c-09bc-11e0-a6f4-f778c10bed51)
  208. EXECUTE sofia/external/351XXXXXXX@213.X.X.X:5060 set(RFC2822_DATE=Fri, 17 Dec 2010 09:01:17 +0000)
  209. 2010-12-17 09:01:17.173961 [DEBUG] mod_dptools.c:1028 sofia/external/351XXXXXXX@213.X.X.X:5060 SET [RFC2822_DATE]=[Fri, 17 Dec 2010 09:01:17 +0000]
  210. EXECUTE sofia/external/351XXXXXXX@213.X.X.X:5060 answer()
  211. EXECUTE sofia/external/351XXXXXXX@213.X.X.X:5060 callcenter(spain@default)
  212. 2010-12-17 09:01:17.308673 [DEBUG] mod_callcenter.c:1045 Updated Agent 1001@192.168.0.12 set state = Receiving
  213. 2010-12-17 09:01:17.502119 [DEBUG] mod_local_stream.c:421 Opening Stream [default] 8000hz
  214. 2010-12-17 09:01:17.502119 [DEBUG] switch_ivr_play_say.c:1204 Codec Activated L16@8000hz 1 channels 20ms
  215. 2010-12-17 09:01:17.502119 [DEBUG] switch_core_session.c:902 Send signal sofia/internal/1001@192.168.0.12 [BREAK]
  216. 2010-12-17 09:01:17.509739 [DEBUG] switch_ivr.c:563 sofia/internal/1001@192.168.0.12 Command Execute playback(tone_stream://%(600,0,500,600,700))
  217. EXECUTE sofia/internal/1001@192.168.0.12 playback(tone_stream://%(600,0,500,600,700))
  218. 2010-12-17 09:01:17.509739 [DEBUG] switch_ivr_play_say.c:1204 Codec Activated L16@8000hz 1 channels 20ms
  219. 2010-12-17 09:01:17.869608 [DEBUG] mod_callcenter.c:1166 Updated tier: Agent 1001@192.168.0.12 in Queue spain@default set state = Active Inbound
  220. 2010-12-17 09:01:18.004244 [DEBUG] mod_callcenter.c:1045 Updated Agent 1001@192.168.0.12 set state = In a queue call
  221. 2010-12-17 09:01:18.007260 [DEBUG] switch_core_media_bug.c:360 Attaching BUG to sofia/external/351XXXXXXX@213.X.X.X:5060
  222. 2010-12-17 09:01:18.007260 [DEBUG] mod_callcenter.c:1478 Agent 1001@192.168.0.12 answered "351XXXXXXX" <351XXXXXXX> from queue spain@default (Recorded)
  223. 2010-12-17 09:01:18.007260 [DEBUG] switch_ivr_bridge.c:1472 (sofia/external/351XXXXXXX@213.X.X.X:5060) State Change CS_EXECUTE -> CS_HIBERNATE
  224. 2010-12-17 09:01:18.007260 [DEBUG] switch_core_session.c:1064 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK]
  225. 2010-12-17 09:01:18.007260 [DEBUG] switch_ivr_bridge.c:1474 (sofia/internal/1001@192.168.0.12) State Change CS_EXECUTE -> CS_HIBERNATE
  226. 2010-12-17 09:01:18.007260 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK]
  227. 2010-12-17 09:01:18.007260 [DEBUG] switch_core_session.c:738 Send signal sofia/internal/1001@192.168.0.12 [BREAK]
  228. 2010-12-17 09:01:18.007260 [DEBUG] switch_core_session.c:738 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK]
  229. 2010-12-17 09:01:18.012439 [DEBUG] switch_ivr_play_say.c:1533 done playing file
  230. 2010-12-17 09:01:18.012439 [DEBUG] switch_ivr_play_say.c:1533 done playing file
  231. 2010-12-17 09:01:18.029762 [DEBUG] switch_ivr_play_say.c:1533 done playing file
  232. 2010-12-17 09:01:18.029762 [DEBUG] switch_core_state_machine.c:366 (sofia/internal/1001@192.168.0.12) State EXECUTE going to sleep
  233. 2010-12-17 09:01:18.029762 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_HIBERNATE
  234. 2010-12-17 09:01:18.029762 [DEBUG] switch_core_state_machine.c:381 (sofia/internal/1001@192.168.0.12) State HIBERNATE
  235. 2010-12-17 09:01:18.029762 [DEBUG] mod_sofia.c:223 sofia/internal/1001@192.168.0.12 SOFIA HIBERNATE
  236. 2010-12-17 09:01:18.029762 [DEBUG] switch_ivr_bridge.c:714 (sofia/internal/1001@192.168.0.12) State Change CS_HIBERNATE -> CS_RESET
  237. 2010-12-17 09:01:18.029762 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK]
  238. 2010-12-17 09:01:18.029762 [DEBUG] switch_core_state_machine.c:381 (sofia/internal/1001@192.168.0.12) State HIBERNATE going to sleep
  239. 2010-12-17 09:01:18.029762 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_RESET
  240. 2010-12-17 09:01:18.029762 [DEBUG] switch_core_state_machine.c:362 (sofia/internal/1001@192.168.0.12) State RESET
  241. 2010-12-17 09:01:18.029762 [DEBUG] mod_sofia.c:167 sofia/internal/1001@192.168.0.12 SOFIA RESET
  242. 2010-12-17 09:01:18.029762 [DEBUG] switch_ivr_bridge.c:699 sofia/internal/1001@192.168.0.12 CUSTOM RESET
  243. 2010-12-17 09:01:18.029762 [DEBUG] switch_core_state_machine.c:66 sofia/internal/1001@192.168.0.12 Standard RESET
  244. 2010-12-17 09:01:18.029762 [DEBUG] switch_core_state_machine.c:362 (sofia/internal/1001@192.168.0.12) State RESET going to sleep
  245. 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:366 (sofia/external/351XXXXXXX@213.X.X.X:5060) State EXECUTE going to sleep
  246. 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:320 (sofia/external/351XXXXXXX@213.X.X.X:5060) Running State Change CS_HIBERNATE
  247. 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:381 (sofia/external/351XXXXXXX@213.X.X.X:5060) State HIBERNATE
  248. 2010-12-17 09:01:18.191780 [DEBUG] mod_sofia.c:223 sofia/external/351XXXXXXX@213.X.X.X:5060 SOFIA HIBERNATE
  249. 2010-12-17 09:01:18.191780 [DEBUG] switch_ivr_bridge.c:714 (sofia/external/351XXXXXXX@213.X.X.X:5060) State Change CS_HIBERNATE -> CS_RESET
  250. 2010-12-17 09:01:18.191780 [DEBUG] switch_core_session.c:1064 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK]
  251. 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:381 (sofia/external/351XXXXXXX@213.X.X.X:5060) State HIBERNATE going to sleep
  252. 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:320 (sofia/external/351XXXXXXX@213.X.X.X:5060) Running State Change CS_RESET
  253. 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:362 (sofia/external/351XXXXXXX@213.X.X.X:5060) State RESET
  254. 2010-12-17 09:01:18.191780 [DEBUG] mod_sofia.c:167 sofia/external/351XXXXXXX@213.X.X.X:5060 SOFIA RESET
  255. 2010-12-17 09:01:18.191780 [DEBUG] switch_ivr_bridge.c:699 sofia/external/351XXXXXXX@213.X.X.X:5060 CUSTOM RESET
  256. 2010-12-17 09:01:18.191780 [DEBUG] switch_ivr_bridge.c:706 (sofia/external/351XXXXXXX@213.X.X.X:5060) State Change CS_RESET -> CS_SOFT_EXECUTE
  257. 2010-12-17 09:01:18.191780 [DEBUG] switch_core_session.c:1064 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK]
  258. 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:362 (sofia/external/351XXXXXXX@213.X.X.X:5060) State RESET going to sleep
  259. 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:320 (sofia/external/351XXXXXXX@213.X.X.X:5060) Running State Change CS_SOFT_EXECUTE
  260. 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:372 (sofia/external/351XXXXXXX@213.X.X.X:5060) State SOFT_EXECUTE
  261. 2010-12-17 09:01:18.191780 [DEBUG] mod_sofia.c:560 SOFIA SOFT_EXECUTE
  262. 2010-12-17 09:01:18.191780 [DEBUG] switch_ivr_bridge.c:724 sofia/external/351XXXXXXX@213.X.X.X:5060 CUSTOM SOFT_EXECUTE
  263. 2010-12-17 09:01:18.191780 [DEBUG] switch_ivr_bridge.c:744 (sofia/internal/1001@192.168.0.12) State Change CS_RESET -> CS_SOFT_EXECUTE
  264. 2010-12-17 09:01:18.191780 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK]
  265. 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_SOFT_EXECUTE
  266. 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:372 (sofia/internal/1001@192.168.0.12) State SOFT_EXECUTE
  267. 2010-12-17 09:01:18.191780 [DEBUG] mod_sofia.c:560 SOFIA SOFT_EXECUTE
  268. 2010-12-17 09:01:18.191780 [DEBUG] switch_ivr_bridge.c:724 sofia/internal/1001@192.168.0.12 CUSTOM SOFT_EXECUTE
  269. 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:204 sofia/internal/1001@192.168.0.12 Standard SOFT_EXECUTE
  270. 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:372 (sofia/internal/1001@192.168.0.12) State SOFT_EXECUTE going to sleep
  271. 2010-12-17 09:01:18.211706 [DEBUG] switch_ivr_bridge.c:1129 (sofia/internal/1001@192.168.0.12) State Change CS_SOFT_EXECUTE -> CS_CONSUME_MEDIA
  272. 2010-12-17 09:01:18.212617 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK]
  273. 2010-12-17 09:01:18.212617 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_CONSUME_MEDIA
  274. 2010-12-17 09:01:18.212617 [DEBUG] switch_core_state_machine.c:378 (sofia/internal/1001@192.168.0.12) State CONSUME_MEDIA
  275. 2010-12-17 09:01:18.212617 [DEBUG] switch_ivr_bridge.c:663 sofia/internal/1001@192.168.0.12 CUSTOM HOLD
  276. 2010-12-17 09:01:18.212617 [DEBUG] switch_core_state_machine.c:378 (sofia/internal/1001@192.168.0.12) State CONSUME_MEDIA going to sleep
  277. 2010-12-17 09:01:18.212617 [DEBUG] switch_core_session.c:676 Send signal sofia/internal/1001@192.168.0.12 [BREAK]
  278. 2010-12-17 09:01:18.212617 [DEBUG] switch_core_session.c:676 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK]
  279. 2010-12-17 09:01:18.212617 [DEBUG] switch_ivr_bridge.c:1226 (sofia/internal/1001@192.168.0.12) State Change CS_CONSUME_MEDIA -> CS_EXCHANGE_MEDIA
  280. 2010-12-17 09:01:18.212617 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK]
  281. 2010-12-17 09:01:18.212617 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_EXCHANGE_MEDIA
  282. 2010-12-17 09:01:18.212617 [DEBUG] switch_core_state_machine.c:369 (sofia/internal/1001@192.168.0.12) State EXCHANGE_MEDIA
  283. 2010-12-17 09:01:18.212617 [DEBUG] mod_sofia.c:554 SOFIA EXCHANGE_MEDIA
  284. 2010-12-17 09:01:18.213529 [DEBUG] switch_core_session.c:738 Send signal sofia/internal/1001@192.168.0.12 [BREAK]
  285. 2010-12-17 09:01:18.213529 [DEBUG] switch_core_session.c:738 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK]
  286.  
  287. @NOW THE CALLER HANGUPS@
  288.  
  289. 2010-12-17 09:02:51.110381 [DEBUG] switch_channel.c:2455 (sofia/external/351XXXXXXX@213.X.X.X:5060) Callstate Change ACTIVE -> HANGUP
  290. 2010-12-17 09:02:51.110381 [NOTICE] sofia.c:528 Hangup sofia/external/351XXXXXXX@213.X.X.X:5060 [CS_SOFT_EXECUTE] [NORMAL_CLEARING]
  291. 2010-12-17 09:02:51.110381 [DEBUG] switch_channel.c:2471 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [KILL]
  292. 2010-12-17 09:02:51.110381 [DEBUG] switch_core_session.c:1064 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK]
  293. 2010-12-17 09:02:51.132485 [DEBUG] switch_ivr_bridge.c:477 sofia/external/351XXXXXXX@213.X.X.X:5060 ending bridge by request from write function
  294. 2010-12-17 09:02:51.132485 [DEBUG] switch_ivr_bridge.c:483 sofia/external/351XXXXXXX@213.X.X.X:5060 ending bridge by request from read function
  295. 2010-12-17 09:02:51.132485 [DEBUG] switch_ivr_bridge.c:564 BRIDGE THREAD DONE [sofia/external/351XXXXXXX@213.X.X.X:5060]
  296. 2010-12-17 09:02:51.132485 [DEBUG] switch_ivr_bridge.c:584 Send signal sofia/internal/1001@192.168.0.12 [BREAK]
  297. 2010-12-17 09:02:51.132485 [DEBUG] switch_ivr_bridge.c:564 BRIDGE THREAD DONE [sofia/internal/1001@192.168.0.12]
  298. 2010-12-17 09:02:51.132485 [DEBUG] switch_ivr_bridge.c:584 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK]
  299. 2010-12-17 09:02:51.132485 [DEBUG] switch_channel.c:2455 (sofia/internal/1001@192.168.0.12) Callstate Change ACTIVE -> HANGUP
  300. 2010-12-17 09:02:51.132485 [NOTICE] switch_ivr_bridge.c:636 Hangup sofia/internal/1001@192.168.0.12 [CS_EXCHANGE_MEDIA] [NORMAL_CLEARING]
  301. 2010-12-17 09:02:51.132485 [DEBUG] switch_channel.c:2471 Send signal sofia/internal/1001@192.168.0.12 [KILL]
  302. 2010-12-17 09:02:51.133440 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK]
  303. 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:369 (sofia/internal/1001@192.168.0.12) State EXCHANGE_MEDIA going to sleep
  304. 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_HANGUP
  305. 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:557 (sofia/internal/1001@192.168.0.12) State HANGUP
  306. 2010-12-17 09:02:51.133440 [DEBUG] mod_sofia.c:453 sofia/internal/1001@192.168.0.12 Overriding SIP cause 480 with 200 from the other leg
  307. 2010-12-17 09:02:51.133440 [DEBUG] mod_sofia.c:459 Channel sofia/internal/1001@192.168.0.12 hanging up, cause: NORMAL_CLEARING
  308. 2010-12-17 09:02:51.133440 [DEBUG] switch_ivr_bridge.c:1297 sofia/internal/1001@192.168.0.12 skip receive message [UNBRIDGE] (channel is hungup already)
  309. 2010-12-17 09:02:51.133440 [DEBUG] switch_ivr_bridge.c:1300 sofia/external/351XXXXXXX@213.X.X.X:5060 skip receive message [UNBRIDGE] (channel is hungup already)
  310. 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:372 (sofia/external/351XXXXXXX@213.X.X.X:5060) State SOFT_EXECUTE going to sleep
  311. 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:320 (sofia/external/351XXXXXXX@213.X.X.X:5060) Running State Change CS_HANGUP
  312. 2010-12-17 09:02:51.133440 [DEBUG] switch_ivr_async.c:936 Stop recording file /usr/local/freeswitch/recordings/2e3d8c9c-09bc-11e0-a6f4-f778c10bed51.wav
  313. 2010-12-17 09:02:51.133440 [DEBUG] switch_core_media_bug.c:413 Removing BUG from sofia/external/351XXXXXXX@213.X.X.X:5060
  314. 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:557 (sofia/external/351XXXXXXX@213.X.X.X:5060) State HANGUP
  315. 2010-12-17 09:02:51.133440 [DEBUG] mod_sofia.c:453 sofia/external/351XXXXXXX@213.X.X.X:5060 Overriding SIP cause 480 with 200 from the other leg
  316. 2010-12-17 09:02:51.133440 [DEBUG] mod_sofia.c:459 Channel sofia/external/351XXXXXXX@213.X.X.X:5060 hanging up, cause: NORMAL_CLEARING
  317. 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:46 sofia/external/351XXXXXXX@213.X.X.X:5060 Standard HANGUP, cause: NORMAL_CLEARING
  318. 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:557 (sofia/external/351XXXXXXX@213.X.X.X:5060) State HANGUP going to sleep
  319. 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:351 (sofia/external/351XXXXXXX@213.X.X.X:5060) State Change CS_HANGUP -> CS_REPORTING
  320. 2010-12-17 09:02:51.133440 [DEBUG] switch_core_session.c:1064 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK]
  321. 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:320 (sofia/external/351XXXXXXX@213.X.X.X:5060) Running State Change CS_REPORTING
  322. 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:617 (sofia/external/351XXXXXXX@213.X.X.X:5060) State REPORTING
  323. 2010-12-17 09:02:51.422687 [DEBUG] mod_sofia.c:502 Sending BYE to sofia/internal/1001@192.168.0.12
  324. 2010-12-17 09:02:51.422687 [DEBUG] switch_core_state_machine.c:46 sofia/internal/1001@192.168.0.12 Standard HANGUP, cause: NORMAL_CLEARING
  325. 2010-12-17 09:02:51.422687 [DEBUG] switch_core_state_machine.c:557 (sofia/internal/1001@192.168.0.12) State HANGUP going to sleep
  326. 2010-12-17 09:02:51.422687 [DEBUG] switch_core_state_machine.c:351 (sofia/internal/1001@192.168.0.12) State Change CS_HANGUP -> CS_REPORTING
  327. 2010-12-17 09:02:51.422687 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK]
  328. 2010-12-17 09:02:51.422687 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_REPORTING
  329. 2010-12-17 09:02:51.422687 [DEBUG] switch_core_state_machine.c:617 (sofia/internal/1001@192.168.0.12) State REPORTING
  330. 2010-12-17 09:02:52.051416 [DEBUG] mod_callcenter.c:1045 Updated Agent 1001@192.168.0.12 set state = Idle
  331. 2010-12-17 09:02:52.211032 [DEBUG] switch_core_state_machine.c:53 sofia/external/351XXXXXXX@213.X.X.X:5060 Standard REPORTING, cause: NORMAL_CLEARING
  332. 2010-12-17 09:02:52.211032 [DEBUG] switch_core_state_machine.c:617 (sofia/external/351XXXXXXX@213.X.X.X:5060) State REPORTING going to sleep
  333. 2010-12-17 09:02:52.211973 [DEBUG] switch_core_state_machine.c:345 (sofia/external/351XXXXXXX@213.X.X.X:5060) State Change CS_REPORTING -> CS_DESTROY
  334. 2010-12-17 09:02:52.211973 [DEBUG] switch_core_session.c:1064 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK]
  335. 2010-12-17 09:02:52.211973 [DEBUG] switch_core_session.c:1231 Session 48 (sofia/external/351XXXXXXX@213.X.X.X:5060) Locked, Waiting on external entities
  336. 2010-12-17 09:02:52.211973 [NOTICE] switch_core_session.c:1249 Session 48 (sofia/external/351XXXXXXX@213.X.X.X:5060) Ended
  337. 2010-12-17 09:02:52.211973 [NOTICE] switch_core_session.c:1251 Close Channel sofia/external/351XXXXXXX@213.X.X.X:5060 [CS_DESTROY]
  338. 2010-12-17 09:02:52.211973 [DEBUG] switch_core_state_machine.c:449 (sofia/external/351XXXXXXX@213.X.X.X:5060) Callstate Change HANGUP -> DOWN
  339. 2010-12-17 09:02:52.211973 [DEBUG] switch_core_state_machine.c:452 (sofia/external/351XXXXXXX@213.X.X.X:5060) Running State Change CS_DESTROY
  340. 2010-12-17 09:02:52.211973 [DEBUG] switch_core_state_machine.c:462 (sofia/external/351XXXXXXX@213.X.X.X:5060) State DESTROY
  341. 2010-12-17 09:02:52.211973 [DEBUG] mod_sofia.c:364 sofia/external/351XXXXXXX@213.X.X.X:5060 SOFIA DESTROY
  342. 2010-12-17 09:02:52.211973 [DEBUG] switch_core_state_machine.c:60 sofia/external/351XXXXXXX@213.X.X.X:5060 Standard DESTROY
  343. 2010-12-17 09:02:52.211973 [DEBUG] switch_core_state_machine.c:462 (sofia/external/351XXXXXXX@213.X.X.X:5060) State DESTROY going to sleep
  344. 2010-12-17 09:02:52.504994 [DEBUG] switch_core_state_machine.c:53 sofia/internal/1001@192.168.0.12 Standard REPORTING, cause: NORMAL_CLEARING
  345. 2010-12-17 09:02:52.504994 [DEBUG] switch_core_state_machine.c:617 (sofia/internal/1001@192.168.0.12) State REPORTING going to sleep
  346. 2010-12-17 09:02:52.504994 [DEBUG] switch_core_state_machine.c:345 (sofia/internal/1001@192.168.0.12) State Change CS_REPORTING -> CS_DESTROY
  347. 2010-12-17 09:02:52.504994 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK]
  348. 2010-12-17 09:02:52.504994 [DEBUG] switch_core_session.c:1231 Session 47 (sofia/internal/1001@192.168.0.12) Locked, Waiting on external entities
  349. 2010-12-17 09:02:52.504994 [NOTICE] switch_core_session.c:1249 Session 47 (sofia/internal/1001@192.168.0.12) Ended
  350. 2010-12-17 09:02:52.504994 [NOTICE] switch_core_session.c:1251 Close Channel sofia/internal/1001@192.168.0.12 [CS_DESTROY]
  351. 2010-12-17 09:02:52.504994 [DEBUG] switch_core_state_machine.c:449 (sofia/internal/1001@192.168.0.12) Callstate Change HANGUP -> DOWN
  352. 2010-12-17 09:02:52.504994 [DEBUG] switch_core_state_machine.c:452 (sofia/internal/1001@192.168.0.12) Running State Change CS_DESTROY
  353. 2010-12-17 09:02:52.504994 [DEBUG] switch_core_state_machine.c:462 (sofia/internal/1001@192.168.0.12) State DESTROY
  354. 2010-12-17 09:02:52.504994 [DEBUG] mod_sofia.c:364 sofia/internal/1001@192.168.0.12 SOFIA DESTROY
  355. 2010-12-17 09:02:52.504994 [DEBUG] switch_core_state_machine.c:60 sofia/internal/1001@192.168.0.12 Standard DESTROY
  356. 2010-12-17 09:02:52.504994 [DEBUG] switch_core_state_machine.c:462 (sofia/internal/1001@192.168.0.12) State DESTROY going to sleep
  357.  
  358. @Both Ends gets disconnected no transfer :( @
  359.  
  360.  
  361. My Dialplan
  362.  
  363. <condition field="destination_number" expression="^(10400)$">
  364. <action application="set" data="res=${callcenter_config(agent set uuid ${caller_id_number}@${domain_name} '${uuid}')}" />
  365. <action application="set" data="res=${callcenter_config(agent set type ${caller_id_number}@${domain_name} 'uuid-standby')}" />
  366. <action application="set" data="res=${callcenter_config(agent set status ${caller_id_number}@${domain_name} 'Available (On Demand)')}" />
  367. <action application="set" data="res=${callcenter_config(agent set state ${caller_id_number}@${domain_name} 'Waiting')}" />
  368. <action application="set" data="cc_warning_tone=tone_stream://%(600,0,500,600,700)"/>
  369. <action application="answer" />
  370. <action application="playback" data="local_stream://default"/>
  371. <action application="transfer" data="10400 XML default"/>
  372. </condition>
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