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LunarisDream

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May 6th, 2016
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  1. 5/4/2016 (Beijing time)
  2.  
  3. Going through and verifying all payments for the invoices. Doing these by hand is a bit... eugh.
  4.  
  5. 4/25/2016 (Beijing time)
  6.  
  7. There are 9 Dwolla requests pending and 4 Paypal invoices pending payment. I was able to successfully initiate withdrawal of the funds from all the paid Paypal invoices, so unless those get interrupted, we can assume that all of the international orders were able to go through successfully. Cue sigh of relief. Further international orders will have their invoices delayed until the current ones are paid off for the sake of fairness.
  8.  
  9. We still have 5-6 more days until the deadline to [i]make[/i] payments, and I know some folks are still in the process of linking their Dwolla accounts or moving funds around to pay the invoices. So no pressure.
  10.  
  11. 4/22/2016 (Beijing time)
  12.  
  13. All invoices/requests have been sent out. Looks like Dwolla takes up to 4 business days to process payments, so please try to get the payment resolved at your earliest convenience.
  14.  
  15. [b]The deadline for payments is the last day of April.[/b] If you cannot make this date, please tell me. If you think you are going to be late, please tell me. If you want to back out, please tell me. If you haven't received an invoice... you get the idea.
  16.  
  17. You can check your [url=https://docs.google.com/spreadsheets/d/1fYOcDudg5bRybK1dPtIslPeApiGFBezX47hhqNY5DUg/edit?usp=sharing]order options here. [/url]They should be the same as what's on your invoice.
  18.  
  19. [url=https://i.sli.mg/P4tSmE.jpg]Sneak peek at the v2 PCB[/url]
  20.  
  21. [url=https://vid.me/2SE7]AW YISS BLURRY LOW RES VIDEO TOO[/url]
  22.  
  23. Gotta head to bed for now. See you all in the morn (or evening).
  24.  
  25. 4/18/2016 (Beijing time)
  26.  
  27. International buyers, I'm going to attempt to use Paypal to take care of your orders and hope that the hold won't be triggered, since it did not trigger until I reached 40+ transactions previously, and there were only 15 international orders in the previous form's responses. So I'm going to be invoicing all the international buyers according to the previous form's email and, if there were changes, the new form's colors and stabilizer choices. Stripe requires a website which I do not have, and Skrill has a less-than-stellar reputation.
  28. --------------------------
  29. /u/xiro7 has put me in touch with the CEO of Dwolla, a payment platform for moving money between individuals and businesses. It looks like a great option, and the CEO has assured me that using it for running group buys will not incur any issues that Paypal has dealt to us. I have decided to use this in favor of Google Wallet for US buyers, as there have been instances of GW accounts being spontaneously shut down after the total exceeded $10k. Please create a Dwolla account, link a payment method, and fill out/edit your response to the form with this new bit of info.
  30.  
  31. I am investigating international payment options, and it comes down to a choice between Skrill and Stripe, and it seems that most are recommending Skrill.
  32.  
  33. Everyone who wants to join the buy should fill out the new order form. You can edit your response until the buy concludes, and I will add additional options as necessary and send out updates via the contact email you have given, as well as within my threads, to ensure that you don't miss anything.
  34.  
  35. 4/17/2016 (Bejing time)
  36.  
  37. Edit: Still exploring payment options. Feel free to fill out the form but while we wait for refunds, I'm going to do more research on possible payment options. SUGGESTIONS VERY VERY WELCOME right now.
  38.  
  39. All refunds have been sent. PM me if you have not received word of it please.
  40.  
  41. Hello everyone.
  42.  
  43. Got off the phone with Paypal for the last time. After leading me around for the past two weeks, dangling the possibility of releasing the hold in front of me, they're back to giving the same answers as before.
  44.  
  45. It's apparent that Paypal is not going to cooperate. So here's the plan:
  46.  
  47. Move all payments to Google Wallet.
  48.  
  49. I'm in the process of sending out all refunds. As stated previously, I will give everyone ample time to have the refund hit their account, and if you've filled out the prior form, your spot is guaranteed while we make the transition to GW.
  50.  
  51. If you'd like to place a new order, feel free to do so. There's no order limit for this buy as long as you can use GW or, by some miracle, Alipay.
  52.  
  53. [url=https://docs.google.com/forms/d/1kD9Vx8JTbNF1wWkDkzsfB3SCS7JfTG6p7Ttq9sR7YhE/viewform][New order form [b](everyone should fill this out, even if you have an existing order, so I can get your new payment info and your final color choices)[/b]][/url]
  54.  
  55. Please let me know if I've neglected to add anything here. It is midnight and I'm super bummed.
  56.  
  57. You can check your existing order [url=https://drive.google.com/open?id=1BFLwbXwe0jUZeCgoKjlF4IXzC9AokvaOjJsLmX2UJoA]here [/url]to see your prior choices.
  58.  
  59. I apologize for this delay and any inconvenience I have caused you as a result of this.
  60.  
  61. -----
  62.  
  63. AMJ96 is in the works as well. Same factory for the case, same case designer, slightly different case design, different PCB. If you're not in NA and can't use GW, that may be a better option for you. If you'd just like to make the switch because Lunaris sucks and lost the battle against Paypal, I won't blame ya. Trenzafeeds is going to be managing the buy, and the estimated cost is a bit cheaper.
  64.  
  65. I don't know if you can send the payments via F&F internationally without triggering Paypal's holds, but it's not worth the risk to either of us.
  66.  
  67. 4/11/2016 (Beijing time)
  68.  
  69. Got off the phone with Paypal again. Hope lost. The rep was condescending and unhelpful, and had to "resend" an email that I never received.
  70.  
  71. Sorry folks, if you want to stay in this drop, I suggest you set up Google Wallet if you haven't done so yet. If you're weary of me trying to scam (since you lose Paypal's [i]above and beyond[/i] seller protection, or just don't like the prospect of using GW, I apologize. Paypal is the best option [i]if[/i] it works, and I should've recorded the conversation I had w/ them - will do that next time. I'm not giving up on Paypal yet, but things look grim.
  72.  
  73. Decided against sending out the remaining invoices for now.
  74.  
  75. [url=https://drive.google.com/file/d/0B2wnMwNC5TvTbEJ1MHNPbGlheXc/view?usp=sharing]List of current orders attached (so you can tell if your order went through and won't have to worry about not missing an invoice later) and linked here.[/url] Also feel free to check your options and PM me if you'd like anything changed.
  76.  
  77. Will update with new info as I get them.
  78.  
  79. I think using GW locks out a lot of international buyers, is that correct? There aren't very many, so I think it's possible to have everyone but international (excluding areas where you can use GW like Canada and the UK) buyers switch to GW, and I can use those funds to put everything into production. Once I have proof of delivery, the Paypal funds will be released to me. I'm just tossing around all possible ideas at the moment. This runs a greater risk to me and I may need to pay out of pocket to get the GB moving, but it's one possible solution.
  80.  
  81. 4/8/2016 (Beijing time)
  82.  
  83. Got off the phone with Paypal. More news coming within 48 hours, but it looks like things will work out, with Paypal holding some of the funds while I access enough to proceed with manufacturing. Depending on how it goes, this buy may be divided into two batches a la Whitefox drop. [s]I will start firing off the remaining invoices within the next two days as well.[/s]
  84.  
  85. And to the person who submitted an order with just "reddit" and "cyan", I need your reddit username, email, and method of payment. Please PM me the details.
  86.  
  87. 4/7/2016 (Beijing time)
  88.  
  89. Received a sizable number of new orders. Still working out the situation with Paypal, unsure as to whether it will come through so I'm not sending out any new invoices until I have clear word on the outcome.
  90.  
  91. Once I announce that I have sent out the invoices, if you did not receive one, contact me and I'll add it manually, although the chances of your order not having gone through initially is very slim.
  92.  
  93. Also, silver has been added as a color option (thanks Jixr). If you'd like to change your order, please contact me instead of submitting a new order. If I did not respond within 2 days, chances are I missed your PM, and you should contact me again.
  94.  
  95. 4/2/2016 (Beijing time)
  96.  
  97. So some invoices were unpaid which opens up a couple spots. Right now Paypal is acting kinda iffy and holding the funds until I can get it resolved. I'm in the process of doing so and things seem to be going smoothly (as in I'm actually talking to someone instead of receiving automated requests asking for proof that the items have shipped).
  98.  
  99. Worst case scenario, I refund everyone and we all cry/use Google Wallet. Best case scenario, Paypal gives me access to the funds and everything is bueno.
  100.  
  101. No definite date on when the orders close this time around since it'll be dependent on how soon and whether if Paypal stops being a dingus.
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