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  5. ,"numberOfTickets":1},{"processName":"Service Request","groupName":"IT-Infrastruktur","numberOfTickets"
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  9. ,"numberOfTickets":1},{"processName":"Störung","groupName":"IT-NW-HUEMER","numberOfTickets":5},{"processName"
  10. :"Störung","groupName":"IT-SAP","numberOfTickets":43},{"processName":"Service Request","groupName":"IT-SAP"
  11. ,"numberOfTickets":27},{"processName":"Change Request","groupName":"IT-SAP","numberOfTickets":11},{"processName"
  12. :"Projekt","groupName":"IT-SAP","numberOfTickets":1},{"processName":"Störung","groupName":"IT-SAP-HR
  13. Force","numberOfTickets":21},{"processName":"Change Request","groupName":"IT-SAP-HR Force","numberOfTickets"
  14. :1},{"processName":"Service Request","groupName":"IT-SAP-HR Force","numberOfTickets":8},{"processName"
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  16. :"IT-SAP-THEMATIK","numberOfTickets":14},{"processName":"Change Request","groupName":"IT-SAP-THEMATIK"
  17. ,"numberOfTickets":14},{"processName":"Austritt","groupName":"IT-SAP-THEMATIK","numberOfTickets":21}
  18. ,{"processName":"Störung","groupName":"IT-Service Desk","numberOfTickets":76},{"processName":"Service
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  20. ,"numberOfTickets":55},{"processName":"Change Request","groupName":"IT-Software","numberOfTickets":20
  21. },{"processName":"Change SWL","groupName":"IT-Software","numberOfTickets":27},{"processName":"Service
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  23. ,"numberOfTickets":2},{"processName":"Störung","groupName":"IT-Technik","numberOfTickets":34},{"processName"
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  25. :"IT-Technik","numberOfTickets":1},{"processName":"Eintritt","groupName":"IT-Telefonie","numberOfTickets"
  26. :6},{"processName":"Störung","groupName":"IT-Telefonie","numberOfTickets":30},{"processName":"Bestellung"
  27. ,"groupName":"IT-Telefonie","numberOfTickets":2},{"processName":"Störung","groupName":"IT-Verwaltung"
  28. ,"numberOfTickets":3},{"processName":"Change Request","groupName":"IT-Verwaltung","numberOfTickets":1
  29. },{"processName":"Bestellung","groupName":"IT-Verwaltung","numberOfTickets":3},{"processName":"Austritt"
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  33. ,"numberOfTickets":1},{"processName":"Eintritt","groupName":"ON-Boarding-INF","numberOfTickets":2},{"processName"
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  36. :6},{"processName":"Change Request","groupName":"Zentraler Einkauf","numberOfTickets":1},{"processName"
  37. :"Bestellung","groupName":"Zentraler Einkauf","numberOfTickets":4}]
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