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freescale-support-ticket-for-element14-review

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Jun 8th, 2011
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  1. Dear Juhapekka Piiroinen,
  2.  
  3. Thank you for your interest in Freescale Semiconductor products and for the opportunity to serve you.
  4.  
  5. We acknowledge receipt of your Service Request SR 1-742776043 (please see details below and notes on how to contact us with regard to this message).
  6.  
  7. We are in the process of responding to your inquiry. However, whilst our normal response time is 48 hours or less, some questions may require additional time due to the complex nature of some products. Also, fluctuations in the number of inquiries received may impact our ability to respond in a timely manner.
  8.  
  9. Your inquiry is very important to us and we want to provide a comprehensive reply. We apologize, therefore, for any delay and thank you for your patience.
  10.  
  11. Should you need to contact us with regard to this message, please see the notes below.
  12.  
  13. Best Regards,
  14. Technical Support
  15. Freescale Semiconductor
  16.  
  17. ---------------------------------------------------------------------
  18. This message is in reply to the following service request:
  19. SR Number: 1-742776043
  20. Date Opened: 22-Apr-2011 06:56:50 AM PHX time
  21. Subject: Technical Sales Support - Sensors
  22. Description: First Name:Juhapekka
  23. Last Name:Piiroinen
  24. Email Address:juhapekka.piiroinen@gmail.com
  25. Topic:Technical Sales Support - Sensors
  26. Country:FINLAND
  27. Project Id:70440
  28.  
  29. ---------------------------------------------------------------------
  30.  
  31. How to best communicate with us regarding this Service Request SR# 1-742776043:
  32.  
  33. -- You may reply to this message by email to mailto:support@freescale.com?subject=1-742776043, however, please make sure the SR number is included in the subject line. These emails are automatically processed for the quickest response time.
  34. -- If you need to send large attachments, upload them on the details view page: http://www.freescale.com/webapp/servicerequest.srviewdetails.framework?serviceRequestNumber=1-742776043
  35. -- Emails sometimes get lost due to various reasons. If you are expecting an answer, you can check the history of your Service Request at the URL given above where any communication sent or received is logged.
  36. -- All other options and details are explained at http://www.freescale.com/techsupport.
  37.  
  38. To submit a new service request, please use our webpage (http://www.freescale.com/techsupport); this is safe, secure, immediate, and complete. Using email to generate a new service request requires manual attention and processing and causes delays in our response time.
  39.  
  40.  
  41. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
  42. The information contained in this email is classified as:
  43. [x] Public Information
  44. [ ] Freescale Internal Use Only
  45. [ ] Freescale Confidential Proprietary
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