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- [Initial Question]:
- (11:50 pm) [System] Customer has entered chat and is waiting for an agent.
- (12:26 am) [Richard W.] Hello, welcome to HostGator Live Chat, my name is Richard and it will be my pleasure to assist you today.
- (12:26 am) [Andrew Mock]: Hi!
- (12:27 am) [Andrew Mock]: I am setting up a host for someone else.
- (12:28 am) [Andrew Mock]: Is it possible once a plan is bought to upgrade the term length?
- (12:30 am) [Richard W.] You can do that at anytime.
- (12:34 am) [Richard W.] Are we still connected?
- (12:34 am) [Richard W.] Excuse me, are you still there? Just checking in on you to make sure you're okay!
- (12:35 am) [Andrew Mock]: yes h.o
- (12:38 am) [Richard W.] Can I ask what I am awaiting?
- (12:39 am) [Andrew Mock]: Okay, since it is actually finals week here, I need to just "air" my hypothetical situation.
- I buy the Hatchling for a one-month contract and no add-ons, using the 'RMN30' coupon (Therefore costing $6.27). I use that month to setup the site. I then receive full funding from the corporation and then upgrade to a 3yr contract on the same plan using the 'RMN30' coupon and that would cost $124.74?
- (12:40 am) [Andrew Mock]: Is it correct that the above attack plan is possible?
- (12:41 am) [Richard W.] I cannot confirm that you can use the coupon on the increased payment plan as that is at the disrection of the billing team.
- (12:43 am) [Andrew Mock]: Okay. Disregarding coupon-based discounts, is that all possible?
- (12:45 am) [Richard W.] Yes
- (12:46 am) [Andrew Mock]: Okay, thank you!!
- (12:47 am) [System] Chat closed by customer request.
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