Your Question: Why is my poker game lagging horrendously?
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You are now chatting with Kobe S. (Customer Support Agent) - BlackChipPoker Support
15:04Kobe S.:
Hello! Thank you for contacting our LiveChat service, my name is Kobe.
15:04David:
hi
15:05David:
I am currently in a 3$ double or nothing and everyone at the table is lagging horrendously
15:05Kobe S.:
HI David
15:05David:
what is going on?
15:05Kobe S.:
May I please have your username?
15:05David:
dca10101
15:06Kobe S.:
You should restart the application we are not having any issues of that kind
15:06David:
you must be joking
15:06David:
everyone at my table is lagging
15:06David:
and repeatedly timing out
15:06Kobe S.:
Im not
15:07David:
already did
15:07David:
same problem
15:07David:
and it is my entire table
15:07David:
if you don't believe me
15:07David:
look at the table I'm playing at right now
15:07David:
youll see all the disconnects and timeouts
15:08David:
because nobody is able to do anything except (on occasion) at the last minute
15:08Kobe S.:
Thanks for the report i will make sure to have our IT guys check into this
15:09David:
well I just tried reconnecting to the client again
15:09David:
and i am unable to
15:12Kobe S.:
Try it again closing completely the application
15:13David:
well it took 3 attempts but that finally worked
15:13David:
any chance of this lag issue getting fixed?
15:14David:
I'm currently sitting out because the client is lagging so hard now i cant do anything
15:15David:
as are 2 people across from me
15:22David:
why is this still an issue 18 minutes later?
15:28David:
hello?
15:34David:
problem still exists
15:34David:
this isn't fair to myself or anybody at this table
15:34David:
30 minutes later and your IT guys haven't done a thing to fix this
15:34David:
meanwhile you haven't said a word in 15
15:35David:
20 actually
15:45David:
?