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May 31st, 2016
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  1. Netverify Mobile Flow
  2. 1. From wework app, user inputs in hotstamp. VerificationService#start_verification is hit and a verification attempt is created and set to PENDING. The hostamp is saved.
  3. 2. Member goes through Netverify flow.
  4. 3. Netverify hits VerificationService#complete_verification once complete and saves response into response field.
  5. - if the Netverify repsonse is success
  6. - if not Face Match
  7. - VerificationService will try to see if the face match is over 70%. if not, VerificationService will fail the attempt with reason "FACE_MATCH_FAILED" and the user, and a faiure mailer will be sent.
  8. - if not keycard sync (keycard sync will have to generate access levels for the member)
  9. - VerificationServiceVerificationService will try to sync the keycard over the s2. if not, VerificationService will NOT fail the attempt, but a "keycard failed to sync" mailer will be sent
  10. - Success mailer is sent to user
  11. - if the Netverify response is failure
  12. - if the status is "NO_ID_UPLOADED"
  13. - this means effectively something went wrong with the id uploading process, not a true verification failure. We do not send a failure mailer but the verification attempt is marked as failed. The user is not marked as failed and their verification status is untouched.
  14. - if last successful attempt was under an hour ago
  15. - We don't mark the user as verified failed, but still record the failed verification attempt.
  16. - Failure mailer is sent to user
  17.  
  18.  
  19. Netverify Web Flow
  20. 1. From Spacestation, CM inputs in keycard info and hits submit. VerificationService#start_verification is hit and a verification attempt is created and set to PENDING. The keycard info is saved but not activated.
  21. 2. CM goes through Netverify flow with member.
  22. 3. Netverify hits VerificationService#complete_verification once complete and saves response into response field.
  23. - if the Netverify repsonse is success
  24. - if not Face Match
  25. - VerificationService will try to see if the face match is over 70%. if not, VerificationService will fail the attempt and the user, and a faiure mailer will be sent.
  26. - if not keycard sync
  27. - VerificationServiceVerificationService will try to sync the keycard over the s2. if not, VerificationService will NOT fail the attempt, but a "keycard failed to sync" mailer will be sent
  28. - Success mailer is sent to user
  29. - if the Netverify response is failure
  30. - if the status is "NO_ID_UPLOADED"
  31. - this means effectively something went wrong with the id uploading process, not a true verification failure. We do not send a failure mailer but the verification attempt is marked as failed. The user is not marked as failed and their verification status is untouched.
  32. - if last successful attempt was under an hour ago
  33. - We don't mark the user as verified failed, but still record the failed verification attempt.
  34. - Failure mailer is sent to user
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