Greetings


Thank you for contacting the World of Warcraft Game Master Department.

Thank you so much for bring this to our attention!!!!!!. I'm truly sorry you have encountered these troubles =(. Upon looking into this .. the account should be assessable., When your account is processed and investigated for compromise, you should get a password reset email  to your registered email address. Please use this email to reset your accounts password. This email sometimes finds it way to spam folders so keep a loot out for  this email there if you have not seen it yet. If you have not received this email or are still having troubles getting into your account please contact our billing and account services.. They are super awesome about helping out with these troubles. contact our Billing and Account Services Team directly at 1-800-592-5499. Customers in Australia should call 1-800-041-378. Billing representatives are available to take phone calls between 7 am to 8 pm Pacific Standard Time, 7 days a week. Billing can also be reached at [email protected], although they will be unable to assist with this matter via e-mail.

 If you feel like your password may need to be reset please visit our automated Account Password Reset Form here: https://us.battle.net/account/support/password-reset.html
Should you require further assistance, please submit another help request the next time you are online. We hope you continue to enjoy your experience in World of Warcraft!

For any game play questions, please refer to our site at http://www.blizzard.com/support/wowgm/

*** Please do not respond to this email as all conversations on this matter would be best handled online. ***


Game Master Zadaitha
Customer Services
Blizzard Entertainment
www.blizzard.com/support