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Jul 1st, 2017
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  1. Federation Force: hello
  2. webden@ymail.com: have a question for you
  3. Federation Force: do i know u?
  4. webden@ymail.com: theirs a friend of mine that had a vps through you
  5. Federation Force: who's ur friend?
  6. webden@ymail.com: SJ Shah
  7. Federation Force: fine u mean Sooraj right
  8. webden@ymail.com: Yeahhh, He was suspended for some reason
  9. webden@ymail.com: Was wondering if his site may still be suspended so i could grab a backup via whm from one of my boxes
  10. Federation Force: it was cause, he had some plugins in his forum that was causing the server load to shoot up
  11. webden@ymail.com: Would it be possible to un-suspend for say an hour or so ? As his DNS are not pointed twards that box anymore
  12. webden@ymail.com: as his current backup he provided me is heavly corrupted
  13. Federation Force: and that plugin reduced the speed of the server considerable that the server became slow
  14. webden@ymail.com: I understand all of that
  15. webden@ymail.com: i have 7 - 8 sites suspended on my server layer4 for cpu usage
  16. Federation Force: yeah but its not about the number of visitors to his site
  17. Federation Force: that plugins errors up the sql database
  18. webden@ymail.com: yeahh the plugins using cpu / ram i understand
  19. webden@ymail.com:
  20. webden@ymail.com: i just need to xfer a backup via WHM so i have a stable backup it really shouldnt take more than an hour
  21. Federation Force: before i suspended his site, his plugins caused a sql error and sql server went down and cause of that all the sites using sql database were affected
  22. Federation Force: i gave him the backup
  23. webden@ymail.com: I understand that i have his acp info how ever i can disable all plugins very quickly before i transfer
  24. webden@ymail.com: I know he uploaded it to earth-host.com
  25. webden@ymail.com: and it became corrupted some how
  26. Federation Force: but unsuspending his site would cause some error in the sql and again i would have to fix the sql server
  27. webden@ymail.com: May i ask what is the usual cpu usage of his domain
  28. Federation Force: we keep it within 1
  29. webden@ymail.com: 1 % cpu ?
  30. Federation Force: but once his site is unsuspended it shoots uptp 50 and sometimes even 100%
  31. Federation Force: yes 1%
  32. Federation Force: upto*
  33. webden@ymail.com: Well you could remove the USER from the data base via cPanel making the DB un-excutable
  34. webden@ymail.com: So i could transfer
  35. Federation Force: fine so ya mean like making a backup of his site and removing off the user
  36. webden@ymail.com: Basically you would remove the user, Then i would use his cPanel information to transfer
  37. webden@ymail.com: then after transfered id simply create a new user
  38. Federation Force: fine
  39. Federation Force is typing...
  40. Federation Force: i will do it tommarow
  41. webden@ymail.com: it is possible to just delete the usernow by any chance ?
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