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  63. From: "Greg (Bethesda Gear Helpdesk)" <customerservice@gear.bethesda.net>
  64. Reply-To: Bethesda Gear Helpdesk <customerservice@gear.bethesda.net>
  65. In-Reply-To: <CALO97q08r+v4-sBcLoJDyQ1dd-aY0uzXtwFkODpkCDwzCEPK1g@mail.gmail.com> <Z3VVZQW3K6_5beb4c6e5871d_2e983f9005abcf142090c1_sprut@zendesk.com>
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  74. Date: Wed, 21 Nov 2018 14:22:16 -0500
  75. Message-ID: <CACq7NT4HRYsFYZHNsxK9RxBOCL_QL1LqdrV1snhctgpaEk4_=Q@mail.gmail.com>
  76. Subject: [Bethesda Gear Helpdesk] Re: Fallout 76 Power Armor Edition - Canvas Bag
  77. To: [REDACTED] <[REDACTED]@gmail.com>
  78. Content-Type: multipart/alternative; boundary="00000000000014b02a057b31abf0"
  79.  
  80. --00000000000014b02a057b31abf0
  81. Content-Type: text/plain; charset="UTF-8"
  82.  
  83. ##- Please type your reply above this line -##
  84.  
  85. Your request (6854) has been updated. To add additional comments, reply to
  86. this email.
  87.  
  88. *Greg* (Bethesda Gear Helpdesk)
  89.  
  90. Nov 21, 12:22 PM MST
  91. Hello,
  92.  
  93. We are sorry that you aren't happy with the bag. The bag shown in the
  94. media was a prototype and was too expensive to make.
  95.  
  96. We aren't planning on doing anything about it.
  97.  
  98. Bethesda Gear Store Support - North America
  99. https://gear.bethesda.net/
  100.  
  101. *[REDACTED]*
  102.  
  103. Nov 21, 11:47 AM MST
  104. Can I get a response? Thanks.
  105.  
  106. *[REDACTED]*
  107.  
  108. Nov 13, 3:13 PM MST
  109. The bag included with the Fallout 76 Power Armor edition isn't correct. The
  110. bag is advertised as being canvas but is clearly a much cheaper nylon
  111. material that doesn't look at all like the bag in the promotional material
  112. for the collector's edition.
  113. What are you planning to do about this?
  114.  
  115. This email is a service from Bethesda Gear Helpdesk. Delivered by Zendesk
  116. <https://www.zendesk.com/product/tour/?utm_campaign=text&utm_content=Bethesda+Gear+Helpdesk&utm_medium=poweredbyzendesk&utm_source=email-notification>
  117. [Z3VVZQ-W3K6]
  118.  
  119. --00000000000014b02a057b31abf0
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  124. <html>
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  126. <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8">
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  135. </head>
  136. <body lang=3D"en-us" style=3D"width:100%!important;margin:0;padding:0">
  137. <div style=3D"padding:10px;line-height:18px;font-family:&#39;Lucida Grand=
  138. e&#39;,Verdana,Arial,sans-serif;font-size:12px;color:#444444">
  139. <div style=3D"color:#b5b5b5">##- Please type your reply above this line=
  140. -##</div>
  141. <p>Your request (6854) has been updated. To add additional comments, re=
  142. ply to this email.<br></p><div style=3D"margin-top:25px"><table width=3D"10=
  143. 0%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0"> <tr> <td width=3D=
  144. "100%" style=3D"padding:15px 0;border-top:1px dotted #c5c5c5"> <table =
  145. width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" style=3D"ta=
  146. ble-layout:fixed"> <tr> <td width=3D"100%" style=
  147. =3D"padding:0;margin:0" valign=3D"top"> <p style=3D"font-family:=
  148. &#39;Lucida Grande&#39;,&#39;Lucida Sans Unicode&#39;,&#39;Lucida Sans&#39;=
  149. ,Verdana,Tahoma,sans-serif;font-size:15px;line-height:18px;margin-bottom:0;=
  150. margin-top:0;padding:0;color:#1b1d1e"> =
  151. <strong>Greg</strong> (Bethesda Gear Helpdes=
  152. k) </p> =
  153. <p style=3D"font-family:&#39;Lucida Grande&#39;,&#39;Lucida Sans Unicode=
  154. &#39;,&#39;Lucida Sans&#39;,Verdana,Tahoma,sans-serif;font-size:13px;line-h=
  155. eight:25px;margin-bottom:15px;margin-top:0;padding:0;color:#bbbbbb"> =
  156. Nov 21, 12:22 PM MST </p> =
  157. <div class=3D"zd-comment" style=3D"color:#2b2e2f;font-family:&#39;Lucid=
  158. a Sans Unicode&#39;,&#39;Lucida Grande&#39;,&#39;Tahoma&#39;,Verdana,sans-s=
  159. erif;font-size:14px;line-height:22px;margin:15px 0">Hello,<br><br>We are so=
  160. rry that you aren&#39;t happy with the bag.=C2=A0 The bag shown in the medi=
  161. a was a prototype and was too=C2=A0 expensive to make.<br><br>We aren&#39;t=
  162. planning on doing anything=C2=A0 about it.<br><div class=3D"signature"><p =
  163. dir=3D"auto" style=3D"color:#2b2e2f;font-family:&#39;Lucida Sans Unicode&#3=
  164. 9;,&#39;Lucida Grande&#39;,&#39;Tahoma&#39;,Verdana,sans-serif;font-size:14=
  165. px;line-height:22px;margin:15px 0">Bethesda Gear Store Support - North Amer=
  166. ica<br><a href=3D"https://gear.bethesda.net/" rel=3D"noreferrer">https://ge=
  167. ar.bethesda.net/</a></p></div></div><p> </=
  168. p></td> </tr> </table> </td> </tr></table><p></p><table wid=
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  171. <table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" sty=
  172. le=3D"table-layout:fixed"> <tr> <td width=3D"100%=
  173. " style=3D"padding:0;margin:0" valign=3D"top"> <p style=3D"font-=
  174. family:&#39;Lucida Grande&#39;,&#39;Lucida Sans Unicode&#3…
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