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  1. EtreCheckPro version: 6.5.5 (6F024)
  2. Report generated: 2021-12-08 09:39:33
  3. Download EtreCheckPro from https://etrecheck.com
  4. Runtime: 2:34
  5. Performance: Excellent
  6.  
  7. Problem: Other problem
  8. Description:
  9. Preview not opening image only shows previous image
  10.  
  11. Major Issues:
  12. Anything that appears on this list needs immediate attention.
  13. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection.
  14. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection.
  15. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection.
  16.  
  17. Minor Issues:
  18. These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  19. No Time Machine backup - Time Machine backup not found.
  20. Heavy RAM usage - Apps are using a large amount of RAM.
  21. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  22. System modifications - There are a large number of system modifications running in the background.
  23. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system.
  24. Limited drive access - More information may be available with Full Drive Access.
  25. Kernel extensions present - This computer has kernel extensions that may not work in the future.
  26.  
  27. Hardware Information:
  28. iMac (Retina 5K, 27-inch, Late 2015)
  29. iMac Model: iMac17,1
  30. 4 GHz Intel Core i7 (i7-6700K) CPU: 4-core
  31. 16 GB RAM - Upgradeable
  32. BANK 0/DIMM0 - 8 GB DDR3 1867
  33. BANK 0/DIMM1 - Empty
  34. BANK 1/DIMM0 - 8 GB DDR3 1867
  35. BANK 1/DIMM1 - Empty
  36.  
  37. Video Information:
  38. AMD Radeon R9 M390 - VRAM: 2 GB
  39. iMac (built-in) 5120 x 2880
  40.  
  41. Drives:
  42. disk0 - Samsung SSD 860 EVO 1TB 1.00 TB (Solid State - TRIM: Yes)
  43. Internal SATA 6 Gigabit Serial ATA
  44. disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
  45. disk0s2 [APFS Container] 1000.00 GB
  46. disk2 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes)
  47. disk2s1 - Macintosh HD (APFS) (Shared - 907.16 GB used)
  48. disk2s2 - PreBoot (APFS) [APFS Preboot] (Shared - 42 MB used)
  49. disk2s3 - Recovery (APFS) [Recovery] (Shared - 511 MB used)
  50. disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
  51.  
  52. disk1 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes)
  53. Internal PCI-Express 5.0 GT/s x4 NVM Express
  54. disk1s1 - EFI [EFI] 315 MB
  55. disk1s2 [APFS Container] 23.69 GB
  56.  
  57. Mounted Volumes:
  58. disk2s1 - Macintosh HD
  59. 1000.00 GB (Shared - 907.16 GB used, 102.72 GB available, 89.92 GB free)
  60. APFS
  61. Mount point: /
  62.  
  63. disk2s4 - VM [APFS VM]
  64. 1000.00 GB (Shared - 2.15 GB used, 89.92 GB free)
  65. APFS
  66. Mount point: /private/var/vm
  67.  
  68. disk3s2 - T******************s
  69. 5.80 TB (5.44 TB used, 358.09 GB free)
  70. Mac OS Extended (Case-sensitive, Journaled)
  71. Disk Image
  72. Mount point: /Volumes/T******************s
  73.  
  74. Network:
  75. Interface en0: Ethernet
  76. Interface en5: iPhone
  77. Interface en1: Wi-Fi
  78. 802.11 a/b/g/n/ac
  79. Interface en4: Bluetooth PAN
  80. Interface bridge0: Thunderbolt Bridge
  81.  
  82. System Software:
  83. macOS Mojave 10.14.6 (18G7016)
  84. Time since boot: Less than an hour
  85.  
  86. Configuration Files:
  87. /etc/hosts - Count: 1
  88.  
  89. Notifications:
  90. Safari.app
  91. 7 notifications
  92.  
  93. Security:
  94. Gatekeeper: App Store and identified developers
  95. System Integrity Protection: Enabled
  96. Automatic Updates: Disabled
  97. Security Updates: Disabled
  98.  
  99. Antivirus software: Malwarebytes
  100.  
  101. Unsigned Files:
  102. Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
  103. Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
  104. Details: Exact match found in the legitimate list - probably OK
  105.  
  106. Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
  107. Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon
  108. Details: Exact match found in the legitimate list - probably OK
  109.  
  110. Launchd: /Library/LaunchAgents/com.maintain.LogOut.plist
  111. Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to log out' -e 'end try' -e 'end ignoring'
  112. Details: Exact match found in the legitimate list - probably OK
  113.  
  114. Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
  115. Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
  116. Details: Exact match found in the legitimate list - probably OK
  117.  
  118. Launchd: /Library/LaunchAgents/com.maintain.ShutDown.plist
  119. Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to shut down' -e 'end try' -e 'end ignoring'
  120. Details: Exact match found in the legitimate list - probably OK
  121.  
  122. Launchd: /Library/LaunchAgents/com.maintain.Sleep.plist
  123. Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to sleep' -e 'end try' -e 'end ignoring'
  124. Details: Exact match found in the legitimate list - probably OK
  125.  
  126. Launchd: /Library/LaunchAgents/com.fileopen.Broker.plist
  127. Executable: /Library/Application Support/FileOpen/Services/FileOpenBroker.app/Contents/MacOS/FileOpenBroker
  128. Details: Exact match found in the legitimate list - probably OK
  129.  
  130. Launchd: /Library/LaunchAgents/com.maintain.Restart.plist
  131. Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to restart' -e 'end try' -e 'end ignoring'
  132. Details: Exact match found in the legitimate list - probably OK
  133.  
  134. Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist
  135. Executable: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper
  136. Details: Close match found in the legitimate list - probably OK
  137.  
  138. Launchd: /Library/LaunchDaemons/com.maintain.CocktailScheduler.plist
  139. Executable: /usr/bin/osascript -e try -e 'set schedulerOwner to do shell script "defaults read /Library/'Application Support'/Cocktail/Scheduler.plist SchedulerOwner"' -e 'do shell script "users"' -e 'if the result contains schedulerOwner then' -e 'do shell script "/bin/sh /Library/'Application Support'/Cocktail/Scheduler.sh"' -e 'end if' -e 'end try'
  140. Details: Exact match found in the legitimate list - probably OK
  141.  
  142. Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
  143. Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled
  144. Details: Exact match found in the legitimate list - probably OK
  145.  
  146. Running app: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6 -psn_0_122910
  147. Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd
  148. Details: Restrictive app permissions - possibly adware
  149. Running app: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat -psn_0_135201
  150. Running app: /Applications/Utilities/Adobe Application Manager/UWA/AAM Updates Notifier.app/Contents/MacOS/AAM Updates Notifier
  151.  
  152. Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist
  153.  
  154. Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
  155. Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin
  156. Plugin: /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
  157.  
  158. Preference Pane: /Library/PreferencePanes/FUJI XEROX DocuCentre SC2020.prefPane
  159.  
  160. Apps: 21
  161.  
  162. Old Applications:
  163. 51 32-bit apps
  164.  
  165. Kernel Extensions:
  166. /Applications/Parallels Desktop.app
  167. [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (17.0.1 51482 - SDK 10.11)
  168. [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (17.0.1 51482 - SDK 10.9)
  169. [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (17.0.1 51482 - SDK 10.9)
  170. [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (17.0.1 51482 - SDK 10.9)
  171.  
  172. /Library/Extensions
  173. [Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (1.13.0 - SDK 10.14)
  174.  
  175. System Launch Daemons:
  176. [Not Loaded] 38 Apple tasks
  177. [Loaded] 179 Apple tasks
  178. [Running] 117 Apple tasks
  179.  
  180. System Launch Agents:
  181. [Not Loaded] 15 Apple tasks
  182. [Loaded] 169 Apple tasks
  183. [Running] 116 Apple tasks
  184.  
  185. Launch Daemons:
  186. [Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2020-12-18)
  187. [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2020-12-18)
  188. [Not Loaded] com.maintain.CocktailScheduler.plist (? 300b8a41 - installed 2020-12-19)
  189. [Not Loaded] com.maintain.HideSpotlightMenuBarIcon.plist (Apple - installed 2020-12-19)
  190. [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2020-12-18)
  191. [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-09-25)
  192. [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-09-25)
  193. [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2020-12-19)
  194. [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-12-19)
  195. [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-12-19)
  196.  
  197. Launch Agents:
  198. [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2020-12-18)
  199. [Running] com.fileopen.Broker.plist (? 25c026d4 - installed 2021-08-17)
  200. [Not Loaded] com.maintain.LogOut.plist (? 1d95663e - installed 2020-12-19)
  201. [Not Loaded] com.maintain.PurgeInactiveMemory.plist (? 0 - installed 2019-08-03)
  202. [Not Loaded] com.maintain.Restart.plist (? 5421a7fd - installed 2020-12-19)
  203. [Not Loaded] com.maintain.ShutDown.plist (? 9b7e817c - installed 2020-12-19)
  204. [Not Loaded] com.maintain.Sleep.plist (? 94f768ba - installed 2020-12-19)
  205. [Running] com.maintain.SystemEvents.plist (Apple - installed 2020-12-18)
  206. [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-09-25)
  207. [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-12-19)
  208. [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-12-19)
  209.  
  210. User Launch Agents:
  211. [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2020-12-18)
  212. [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2017-11-02)
  213. [Not Loaded] com.autotask.awp.loginItem.plist (Soonr, Inc. - installed 2018-12-18)
  214. [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-10-08)
  215. [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-07-29)
  216. [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-07-29)
  217.  
  218. User Login Items:
  219. [Running] Dropbox (Dropbox, Inc. - installed 2020-12-18)
  220. Application
  221. /Applications/Dropbox.app
  222.  
  223. [Running] Google Chrome (Google, Inc. - installed 2020-12-18)
  224. Application
  225. /Applications/Google Chrome.app
  226.  
  227. [Running] Parallels Toolbox (Parallels International GmbH - installed 2021-11-19)
  228. Application
  229. /Applications/Parallels Toolbox.app
  230.  
  231. [Loaded] Parallels Tool Launcher (Parallels International GmbH - installed 2021-11-19)
  232. Application
  233. /Applications/Parallels Toolbox.app/Contents/Applications/Parallels Tool Launcher.app
  234.  
  235. [Not Loaded] StartUpHelper (Spotify - installed 2020-12-18)
  236. Modern Login Item
  237. /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
  238.  
  239. [Running] Tresorit (Tresorit Kft - installed 2021-12-08)
  240. Application
  241. /Applications/Tresorit.app
  242.  
  243. [Running] Tresorit Extension Helper (Tresorit Kft - installed 2021-12-08)
  244. Modern Login Item
  245. /Applications/Tresorit.app/Contents/Library/LoginItems/com.tresorit.mac.ExtensionHelper.app
  246.  
  247. [Loaded] com.adobe.SwitchBoard.monitor.plist (?)
  248. MachInit
  249. /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist
  250.  
  251. Internet Plug-ins:
  252. SharePointBrowserPlugin: 14.7.7 (? - installed 2020-12-18)
  253. AdobePDFViewer: 10.1.16 (? - installed 2020-12-18)
  254. AdobePDFViewerNPAPI: 10.1.16 (? - installed 2021-02-04)
  255.  
  256. Audio Plug-ins:
  257. AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-21)
  258. BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-12-19)
  259. AirPlay: 2.0 (Apple - installed 2020-12-19)
  260. AppleAVBAudio: 760.6 (Apple - installed 2019-09-21)
  261. BridgeAudioSP: 5.52 (Apple - installed 2020-12-19)
  262. iSightAudio: 7.7.3 (Apple - installed 2019-09-21)
  263.  
  264. CoreMediaIO Plug-ins:
  265. AppleCamera: 400.6.8 (Apple - installed 2020-12-18)
  266.  
  267. Safari Extensions:
  268. "Open In" button for Internet Explorer (Parallels International GmbH - installed 2021-10-08)
  269.  
  270. 3rd Party Preference Panes:
  271. Autotask Workplace Desktop (Soonr, Inc. - installed 2020-12-18)
  272. FUJI XEROX DocuCentre SC2020 (? - installed 2020-12-18)
  273.  
  274. Backup:
  275. Time Machine information not available without Full Drive Access.
  276. 8 local snapshots
  277. Oldest local snapshot: 2021-12-07 09:57:45
  278. Last local snapshot: 2021-12-08 09:34:05
  279.  
  280. 3rd party backup: Carbon Copy Cloner
  281.  
  282. Performance:
  283. System Load: 1.38 (1 min ago) 3.06 (5 min ago) 3.65 (15 min ago)
  284. Nominal I/O speed: 5.78 MB/s
  285. File system: 14.91 seconds
  286. Write speed: 500 MB/s
  287. Read speed: 528 MB/s
  288.  
  289. CPU Usage Snapshot:
  290. Type Overall
  291. System: 5 %
  292. User: 3 %
  293. Idle: 91 %
  294.  
  295. Top Processes Snapshot by CPU:
  296. Process (count) CPU (Source - Location)
  297. Google Chrome Helper (Renderer) (18) 10.76 % (Google, Inc.)
  298. kernel_task 6.68 % (Apple)
  299. EtreCheckPro 5.82 % (Etresoft, Inc.)
  300. WindowServer 4.68 % (Apple)
  301. Google Chrome 4.42 % (Google, Inc.)
  302.  
  303. Top Processes Snapshot by Memory:
  304. Process (count) RAM usage (Source - Location)
  305. Google Chrome Helper (Renderer) (18) 2.03 GB (Google, Inc.)
  306. Vectorworks 1.29 GB (Vectorworks, Inc.)
  307. SketchUp 693 MB (Trimble Navigation Limited)
  308. EtreCheckPro 672 MB (Etresoft, Inc.)
  309. Dropbox (3) 431 MB (Dropbox, Inc.)
  310.  
  311. Top Processes Snapshot by Network Use:
  312. Process (count) Input / Output (Source - Location)
  313. Dropbox 55 KB / 277 KB (Dropbox, Inc.)
  314. CalendarAgent 54 KB / 16 KB (Apple)
  315. mDNSResponder 41 KB / 12 KB (Apple)
  316. zoom.us 23 KB / 1 KB (Zoom Video Communications, Inc.)
  317. Mail 17 KB / 4 KB (Apple)
  318.  
  319. Top Processes Snapshot by Energy Use:
  320. Process (count) Energy (0-100) (Source - Location)
  321. Google Chrome Helper (Renderer) (18) 19 (Google, Inc.)
  322. Google Chrome Helper (GPU) 5 (Google, Inc.)
  323. WindowServer 4 (Apple)
  324. Google Chrome 4 (Google, Inc.)
  325. Tresorit 3 (Tresorit Kft)
  326.  
  327. Virtual Memory Information:
  328. Physical RAM: 16 GB
  329.  
  330. Free RAM: 35 MB
  331. Used RAM: 13.83 GB
  332. Cached files: 2.14 GB
  333.  
  334. Available RAM: 2.17 GB
  335. Swap Used: 0 B
  336.  
  337. Software Installs (past 60 days):
  338. Install Date Name (Version)
  339. 2021-11-26 SimLab PDF Exporter for Sketchup (11.5)
  340. 2021-11-29 Java for macOS 2017-001 (1.0.0.0.1.1247562015)
  341.  
  342. Diagnostics Information (past 7-30 days):
  343. 2021-12-03 18:17:23 photoanalysisd Crash (3 times)
  344. Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd
  345. Details:
  346. dyld3 mode
  347. *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept
  348. ion', reason: 'data parameter is nil'
  349. terminating with uncaught exception of type NSException
  350. abort() called
  351.  
  352.  
  353. End of report
  354.  
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