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- EtreCheckPro version: 6.5.5 (6F024)
- Report generated: 2021-12-08 09:39:33
- Download EtreCheckPro from https://etrecheck.com
- Runtime: 2:34
- Performance: Excellent
- Problem: Other problem
- Description:
- Preview not opening image only shows previous image
- Major Issues:
- Anything that appears on this list needs immediate attention.
- Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection.
- Security updates disabled - Security updates are disabled. This computer is at risk of malware infection.
- Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection.
- Minor Issues:
- These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
- No Time Machine backup - Time Machine backup not found.
- Heavy RAM usage - Apps are using a large amount of RAM.
- Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
- System modifications - There are a large number of system modifications running in the background.
- 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system.
- Limited drive access - More information may be available with Full Drive Access.
- Kernel extensions present - This computer has kernel extensions that may not work in the future.
- Hardware Information:
- iMac (Retina 5K, 27-inch, Late 2015)
- iMac Model: iMac17,1
- 4 GHz Intel Core i7 (i7-6700K) CPU: 4-core
- 16 GB RAM - Upgradeable
- BANK 0/DIMM0 - 8 GB DDR3 1867
- BANK 0/DIMM1 - Empty
- BANK 1/DIMM0 - 8 GB DDR3 1867
- BANK 1/DIMM1 - Empty
- Video Information:
- AMD Radeon R9 M390 - VRAM: 2 GB
- iMac (built-in) 5120 x 2880
- Drives:
- disk0 - Samsung SSD 860 EVO 1TB 1.00 TB (Solid State - TRIM: Yes)
- Internal SATA 6 Gigabit Serial ATA
- disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
- disk0s2 [APFS Container] 1000.00 GB
- disk2 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes)
- disk2s1 - Macintosh HD (APFS) (Shared - 907.16 GB used)
- disk2s2 - PreBoot (APFS) [APFS Preboot] (Shared - 42 MB used)
- disk2s3 - Recovery (APFS) [Recovery] (Shared - 511 MB used)
- disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
- disk1 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes)
- Internal PCI-Express 5.0 GT/s x4 NVM Express
- disk1s1 - EFI [EFI] 315 MB
- disk1s2 [APFS Container] 23.69 GB
- Mounted Volumes:
- disk2s1 - Macintosh HD
- 1000.00 GB (Shared - 907.16 GB used, 102.72 GB available, 89.92 GB free)
- APFS
- Mount point: /
- disk2s4 - VM [APFS VM]
- 1000.00 GB (Shared - 2.15 GB used, 89.92 GB free)
- APFS
- Mount point: /private/var/vm
- disk3s2 - T******************s
- 5.80 TB (5.44 TB used, 358.09 GB free)
- Mac OS Extended (Case-sensitive, Journaled)
- Disk Image
- Mount point: /Volumes/T******************s
- Network:
- Interface en0: Ethernet
- Interface en5: iPhone
- Interface en1: Wi-Fi
- 802.11 a/b/g/n/ac
- Interface en4: Bluetooth PAN
- Interface bridge0: Thunderbolt Bridge
- System Software:
- macOS Mojave 10.14.6 (18G7016)
- Time since boot: Less than an hour
- Configuration Files:
- /etc/hosts - Count: 1
- Notifications:
- Safari.app
- 7 notifications
- Security:
- Gatekeeper: App Store and identified developers
- System Integrity Protection: Enabled
- Automatic Updates: Disabled
- Security Updates: Disabled
- Antivirus software: Malwarebytes
- Unsigned Files:
- Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
- Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
- Details: Exact match found in the legitimate list - probably OK
- Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
- Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon
- Details: Exact match found in the legitimate list - probably OK
- Launchd: /Library/LaunchAgents/com.maintain.LogOut.plist
- Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to log out' -e 'end try' -e 'end ignoring'
- Details: Exact match found in the legitimate list - probably OK
- Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
- Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
- Details: Exact match found in the legitimate list - probably OK
- Launchd: /Library/LaunchAgents/com.maintain.ShutDown.plist
- Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to shut down' -e 'end try' -e 'end ignoring'
- Details: Exact match found in the legitimate list - probably OK
- Launchd: /Library/LaunchAgents/com.maintain.Sleep.plist
- Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to sleep' -e 'end try' -e 'end ignoring'
- Details: Exact match found in the legitimate list - probably OK
- Launchd: /Library/LaunchAgents/com.fileopen.Broker.plist
- Executable: /Library/Application Support/FileOpen/Services/FileOpenBroker.app/Contents/MacOS/FileOpenBroker
- Details: Exact match found in the legitimate list - probably OK
- Launchd: /Library/LaunchAgents/com.maintain.Restart.plist
- Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to restart' -e 'end try' -e 'end ignoring'
- Details: Exact match found in the legitimate list - probably OK
- Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist
- Executable: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper
- Details: Close match found in the legitimate list - probably OK
- Launchd: /Library/LaunchDaemons/com.maintain.CocktailScheduler.plist
- Executable: /usr/bin/osascript -e try -e 'set schedulerOwner to do shell script "defaults read /Library/'Application Support'/Cocktail/Scheduler.plist SchedulerOwner"' -e 'do shell script "users"' -e 'if the result contains schedulerOwner then' -e 'do shell script "/bin/sh /Library/'Application Support'/Cocktail/Scheduler.sh"' -e 'end if' -e 'end try'
- Details: Exact match found in the legitimate list - probably OK
- Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
- Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled
- Details: Exact match found in the legitimate list - probably OK
- Running app: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6 -psn_0_122910
- Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd
- Details: Restrictive app permissions - possibly adware
- Running app: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat -psn_0_135201
- Running app: /Applications/Utilities/Adobe Application Manager/UWA/AAM Updates Notifier.app/Contents/MacOS/AAM Updates Notifier
- Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist
- Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
- Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin
- Plugin: /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
- Preference Pane: /Library/PreferencePanes/FUJI XEROX DocuCentre SC2020.prefPane
- Apps: 21
- Old Applications:
- 51 32-bit apps
- Kernel Extensions:
- /Applications/Parallels Desktop.app
- [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (17.0.1 51482 - SDK 10.11)
- [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (17.0.1 51482 - SDK 10.9)
- [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (17.0.1 51482 - SDK 10.9)
- [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (17.0.1 51482 - SDK 10.9)
- /Library/Extensions
- [Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (1.13.0 - SDK 10.14)
- System Launch Daemons:
- [Not Loaded] 38 Apple tasks
- [Loaded] 179 Apple tasks
- [Running] 117 Apple tasks
- System Launch Agents:
- [Not Loaded] 15 Apple tasks
- [Loaded] 169 Apple tasks
- [Running] 116 Apple tasks
- Launch Daemons:
- [Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2020-12-18)
- [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2020-12-18)
- [Not Loaded] com.maintain.CocktailScheduler.plist (? 300b8a41 - installed 2020-12-19)
- [Not Loaded] com.maintain.HideSpotlightMenuBarIcon.plist (Apple - installed 2020-12-19)
- [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2020-12-18)
- [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-09-25)
- [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-09-25)
- [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2020-12-19)
- [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-12-19)
- [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-12-19)
- Launch Agents:
- [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2020-12-18)
- [Running] com.fileopen.Broker.plist (? 25c026d4 - installed 2021-08-17)
- [Not Loaded] com.maintain.LogOut.plist (? 1d95663e - installed 2020-12-19)
- [Not Loaded] com.maintain.PurgeInactiveMemory.plist (? 0 - installed 2019-08-03)
- [Not Loaded] com.maintain.Restart.plist (? 5421a7fd - installed 2020-12-19)
- [Not Loaded] com.maintain.ShutDown.plist (? 9b7e817c - installed 2020-12-19)
- [Not Loaded] com.maintain.Sleep.plist (? 94f768ba - installed 2020-12-19)
- [Running] com.maintain.SystemEvents.plist (Apple - installed 2020-12-18)
- [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-09-25)
- [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-12-19)
- [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-12-19)
- User Launch Agents:
- [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2020-12-18)
- [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2017-11-02)
- [Not Loaded] com.autotask.awp.loginItem.plist (Soonr, Inc. - installed 2018-12-18)
- [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-10-08)
- [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-07-29)
- [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-07-29)
- User Login Items:
- [Running] Dropbox (Dropbox, Inc. - installed 2020-12-18)
- Application
- /Applications/Dropbox.app
- [Running] Google Chrome (Google, Inc. - installed 2020-12-18)
- Application
- /Applications/Google Chrome.app
- [Running] Parallels Toolbox (Parallels International GmbH - installed 2021-11-19)
- Application
- /Applications/Parallels Toolbox.app
- [Loaded] Parallels Tool Launcher (Parallels International GmbH - installed 2021-11-19)
- Application
- /Applications/Parallels Toolbox.app/Contents/Applications/Parallels Tool Launcher.app
- [Not Loaded] StartUpHelper (Spotify - installed 2020-12-18)
- Modern Login Item
- /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
- [Running] Tresorit (Tresorit Kft - installed 2021-12-08)
- Application
- /Applications/Tresorit.app
- [Running] Tresorit Extension Helper (Tresorit Kft - installed 2021-12-08)
- Modern Login Item
- /Applications/Tresorit.app/Contents/Library/LoginItems/com.tresorit.mac.ExtensionHelper.app
- [Loaded] com.adobe.SwitchBoard.monitor.plist (?)
- MachInit
- /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist
- Internet Plug-ins:
- SharePointBrowserPlugin: 14.7.7 (? - installed 2020-12-18)
- AdobePDFViewer: 10.1.16 (? - installed 2020-12-18)
- AdobePDFViewerNPAPI: 10.1.16 (? - installed 2021-02-04)
- Audio Plug-ins:
- AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-21)
- BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-12-19)
- AirPlay: 2.0 (Apple - installed 2020-12-19)
- AppleAVBAudio: 760.6 (Apple - installed 2019-09-21)
- BridgeAudioSP: 5.52 (Apple - installed 2020-12-19)
- iSightAudio: 7.7.3 (Apple - installed 2019-09-21)
- CoreMediaIO Plug-ins:
- AppleCamera: 400.6.8 (Apple - installed 2020-12-18)
- Safari Extensions:
- "Open In" button for Internet Explorer (Parallels International GmbH - installed 2021-10-08)
- 3rd Party Preference Panes:
- Autotask Workplace Desktop (Soonr, Inc. - installed 2020-12-18)
- FUJI XEROX DocuCentre SC2020 (? - installed 2020-12-18)
- Backup:
- Time Machine information not available without Full Drive Access.
- 8 local snapshots
- Oldest local snapshot: 2021-12-07 09:57:45
- Last local snapshot: 2021-12-08 09:34:05
- 3rd party backup: Carbon Copy Cloner
- Performance:
- System Load: 1.38 (1 min ago) 3.06 (5 min ago) 3.65 (15 min ago)
- Nominal I/O speed: 5.78 MB/s
- File system: 14.91 seconds
- Write speed: 500 MB/s
- Read speed: 528 MB/s
- CPU Usage Snapshot:
- Type Overall
- System: 5 %
- User: 3 %
- Idle: 91 %
- Top Processes Snapshot by CPU:
- Process (count) CPU (Source - Location)
- Google Chrome Helper (Renderer) (18) 10.76 % (Google, Inc.)
- kernel_task 6.68 % (Apple)
- EtreCheckPro 5.82 % (Etresoft, Inc.)
- WindowServer 4.68 % (Apple)
- Google Chrome 4.42 % (Google, Inc.)
- Top Processes Snapshot by Memory:
- Process (count) RAM usage (Source - Location)
- Google Chrome Helper (Renderer) (18) 2.03 GB (Google, Inc.)
- Vectorworks 1.29 GB (Vectorworks, Inc.)
- SketchUp 693 MB (Trimble Navigation Limited)
- EtreCheckPro 672 MB (Etresoft, Inc.)
- Dropbox (3) 431 MB (Dropbox, Inc.)
- Top Processes Snapshot by Network Use:
- Process (count) Input / Output (Source - Location)
- Dropbox 55 KB / 277 KB (Dropbox, Inc.)
- CalendarAgent 54 KB / 16 KB (Apple)
- mDNSResponder 41 KB / 12 KB (Apple)
- zoom.us 23 KB / 1 KB (Zoom Video Communications, Inc.)
- Mail 17 KB / 4 KB (Apple)
- Top Processes Snapshot by Energy Use:
- Process (count) Energy (0-100) (Source - Location)
- Google Chrome Helper (Renderer) (18) 19 (Google, Inc.)
- Google Chrome Helper (GPU) 5 (Google, Inc.)
- WindowServer 4 (Apple)
- Google Chrome 4 (Google, Inc.)
- Tresorit 3 (Tresorit Kft)
- Virtual Memory Information:
- Physical RAM: 16 GB
- Free RAM: 35 MB
- Used RAM: 13.83 GB
- Cached files: 2.14 GB
- Available RAM: 2.17 GB
- Swap Used: 0 B
- Software Installs (past 60 days):
- Install Date Name (Version)
- 2021-11-26 SimLab PDF Exporter for Sketchup (11.5)
- 2021-11-29 Java for macOS 2017-001 (1.0.0.0.1.1247562015)
- Diagnostics Information (past 7-30 days):
- 2021-12-03 18:17:23 photoanalysisd Crash (3 times)
- Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd
- Details:
- dyld3 mode
- *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept
- ion', reason: 'data parameter is nil'
- terminating with uncaught exception of type NSException
- abort() called
- End of report
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