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a guest Mar 24th, 2019 50 Never
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  1. # We are looking for Support Engineer (WordPress)
  2. At authLab, we make super awesome WordPress plugins. Currently, around 50 thousand websites are powered by  our products. We are expanding our product portfolio and we always improve our existing product features and provide VIP support for our customers.
  3.  
  4. To provide awesome support for our fast growing customers, we are hiring 1 support engineer this time.
  5.  
  6. ## Job Responsibility
  7. - Providing support via our support tickets/forums
  8. - Troubleshooting, investigating and creating detailed bug reports
  9. - Taking ownership of technical issues and resolve it ASAP
  10. - Working with Engineering team for more advanced issues
  11. - Providing pre-sales support
  12. - Resolving customer complaints
  13.  
  14. ## Requirements:
  15. - Excellent English and IT knowledge will get the most priority
  16. - Knowledge in WordPress or PHP would be a plus point
  17. - CSE Graduates will be more preferred
  18. - Have to be a team player
  19.  
  20. ## Salary
  21. - Salary: 15,000 to 30,000 BDT
  22. - Regular Increment
  23.  
  24. ## Benefits:
  25. - Festival Bonus: 2 (Yearly)
  26. - Work with an awesome, dynamic team and amazing products
  27. - Learning opportunity
  28. - Unlimited Tea/Coffee, Breakfast, Lunch, Dinner ( If you want to ;) )
  29.  
  30. ## How to Apply
  31. - Say “Hello” with your CV  @ career@authlab.io
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