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Domain Redirecting to /cgi-sys/defaultwebpage.cgi Page

hjysy
Mar 18th, 2019
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  1. Fix for Domain Redirecting to /cgi-sys/defaultwebpage.cgi Page
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  14. Building your own website requires you to set up your domain on a web hosting service and add UI/UX to it via the control module or the cPanel. However, sometimes, when you have set up a website domain on your cPanel account and you try to view your website, it is magically redirected to your domain address//cgi-sys/defaultwebpage.cgi or a cgi-sys default page.
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  16. This is a 301 redirect, so it is remembered by the web browser as well as your operating system and the internet service provider (ISP).
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  18. WHY DOES THIS PROBLEM HAPPEN?
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  20. After we have set up our new domain, there is a certain amount of propagation delay before the site set-in. Until then, the browser stores a copy of the cgi-sys page and shows it over and over for a certain period of time.
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  22. THE SOLUTION
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  24. After all, if the problem persists, here are three ways in which you can solve the problem:
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  26. Check the domain’s A record, check dns zone and input commands like host, dig A to get an output. Now, search for the virtual host entry of that domain apache conf (/usr/local/apache/conf/httpd.conf). Next, search for your domain address in your apache conf. You can see some entries as follows:
  27. <VirtualHost 10.10.10.10:80>
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  29. ServerName domain.com
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  31. ServerAlias http://www.domian.com
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  33. DocumentRoot /home/domain/public_html
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  35.  
  36.  
  37. Set the domain A to 10.10.10.10 in apache conf to get the website on the requested domain.
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  41. Download and update your cPanel to Bleeding edge configuration. Remember to reset the settings back to STABLE release as soon as the bug is fixed.
  42. Login into WHM
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  44. http://domain.com:2086
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  46. User: root
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  48. Pass: [root password]
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  52. Click “update preferences” on the left menu under Server Configuration
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  54. Click “Manual Updates Only (bleeding EDGE tree)”
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  56. Click SAVE
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  58.  
  59.  
  60. Login into the server with root access Running update script
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  62. $/scripts/upcp –force
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  64.  
  65.  
  66. Rebuild httpd.conf
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  68. $/scripts/rebuildhttpdconf
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  70.  
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  72. Restart cpanel dan httpd
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  74. $/etc/init.d/cpanel restart
  75.  
  76. $/etc/init.d/httpd restart
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  78.  
  79.  
  80. If nothing works, wait for a couple of hours and clear your browser cache. The system likes to keep a lot of frivolous information stored in the form of caches in your browser. Once cleared, you will be able to access your domain without getting redirected to /cgi-sys/defaultwebpage.cgi.
  81. If you are still not able to fix your domain, call the web hosting support team as the last resort.
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