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  2. "description": "Good morning,\r\n\r\nas shown in the attached file an error appear if we try to use a substitute item (ART00011) in the production order n 2-90-20 2. \r\n\r\nSystemerror 1 Divide by zero at line 166 in function of_mrp_alternativ of object ue_mrp.\r\nWindow:ue_mrp\r\nObject: ue_mrp Event: of_mrp_alternativ Line 166\r\nWindowtitle: \r\nScript-Function: stack",
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  18. "value": "<div class=\"zd-comment\">\n<p dir=\"auto\">Hello Daniel,</p>\n\n<p dir=\"auto\">I attached the debug file.</p>\n\n<p dir=\"auto\">Thank you for your collaboration</p>\n\n<p dir=\"auto\">Best Regards</p>\n\n<p dir=\"auto\">Rocco Errico</p>\n</div>",
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  75. "value": "<div class=\"zd-comment\">Hello Enrico,<br><br>can you please send the debug-file as html-file? (There we can see different colours which show us errors etc.)<br><br>Thank you very much.<br><br>Best regards, Daniel Gesk<br>\n</div>",
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  117. "value": "<div class=\"zd-comment zd-comment-pre-styled\"><div dir=\"ltr\">Hello Daniel,<div><br></div>\n<div>I attached the debug file.</div>\n<div><br></div>\n<div>Thank you for your collaboration</div>\n<div><br></div>\n<div>Best Regards</div>\n<div><br></div>\n<div>Rocco Errico</div>\n</div></div>",
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  173. "value": "<div class=\"zd-comment\">Hi Errico,<br><br>To help us analyze the problem, we would appreciate if you can attach into the ticket the beas debug information:<br>• Please open the Debug Window. You can access it by clicking \"Crtl+Shift+I\"<br>• Set the debug level to 2<br>• Repeat the scenario which caused the error / problem. <br>• A debug protocol will be created. Please attach it to the ticket.<br><br>• For customers using beas 9.2 PL: 01 or higher: <br> • With Shift + Doubleclick you can mark a field<br> • With Click on the camera symbol in debug window you can create a print-screen, which beas will insert into the debug protocol. Please use this functionality. We can understand your processes better, if we have print-screens.<br>You can click on the camera icon in the debug window to insert a printscreen.<br><br> • Please attach the debug protocol<br><br>• For customers using beas 9.2 PL: 01 or higher: <br> • Click on “copy in clipboard”. Insert the clipboard in your email to support<br><br>• For customers using beas 92 PL: 00 or lower:<br> • Click on Debug – Tab “Settings”<br> • Click on Button “Clipboard”<br> • Insert this in a text document<br> • Upload the document into your email to support.<br><br>Thanks,<br>\n</div>",
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  215. "value": "<div class=\"zd-comment\">\n<p dir=\"auto\">Good morning,</p>\n\n<p dir=\"auto\">as shown in the attached file an error appear if we try to use a substitute item (ART00011) in the production order n 2-90-20 2. </p>\n\n<p dir=\"auto\">Systemerror 1 Divide by zero at line 166 in function of_mrp_alternativ of object ue_mrp.\n<br>Window:ue_mrp\n<br>Object: ue_mrp Event: of_mrp_alternativ Line 166\n<br>Windowtitle: \n<br>Script-Function: stack</p>\n</div>",
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  274. "value": "<div class=\"zd-comment\">\n<p dir=\"auto\">Hello Daniel,</p>\n\n<p dir=\"auto\">I attached the debug file.</p>\n\n<p dir=\"auto\">Thank you for your collaboration</p>\n\n<p dir=\"auto\">Best Regards</p>\n\n<p dir=\"auto\">Rocco Errico</p>\n</div>",
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  331. "value": "<div class=\"zd-comment\">Hello Enrico,<br><br>can you please send the debug-file as html-file? (There we can see different colours which show us errors etc.)<br><br>Thank you very much.<br><br>Best regards, Daniel Gesk<br>\n</div>",
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  373. "value": "<div class=\"zd-comment zd-comment-pre-styled\"><div dir=\"ltr\">Hello Daniel,<div><br></div>\n<div>I attached the debug file.</div>\n<div><br></div>\n<div>Thank you for your collaboration</div>\n<div><br></div>\n<div>Best Regards</div>\n<div><br></div>\n<div>Rocco Errico</div>\n</div></div>",
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  429. "value": "<div class=\"zd-comment\">Hi Errico,<br><br>To help us analyze the problem, we would appreciate if you can attach into the ticket the beas debug information:<br>• Please open the Debug Window. You can access it by clicking \"Crtl+Shift+I\"<br>• Set the debug level to 2<br>• Repeat the scenario which caused the error / problem. <br>• A debug protocol will be created. Please attach it to the ticket.<br><br>• For customers using beas 9.2 PL: 01 or higher: <br> • With Shift + Doubleclick you can mark a field<br> • With Click on the camera symbol in debug window you can create a print-screen, which beas will insert into the debug protocol. Please use this functionality. We can understand your processes better, if we have print-screens.<br>You can click on the camera icon in the debug window to insert a printscreen.<br><br> • Please attach the debug protocol<br><br>• For customers using beas 9.2 PL: 01 or higher: <br> • Click on “copy in clipboard”. Insert the clipboard in your email to support<br><br>• For customers using beas 92 PL: 00 or lower:<br> • Click on Debug – Tab “Settings”<br> • Click on Button “Clipboard”<br> • Insert this in a text document<br> • Upload the document into your email to support.<br><br>Thanks,<br>\n</div>",
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  496. "value": "<div class=\"zd-comment\">\n<p dir=\"auto\">Good morning,</p>\n\n<p dir=\"auto\">as shown in the attached file an error appear if we try to use a substitute item (ART00011) in the production order n 2-90-20 2. </p>\n\n<p dir=\"auto\">Systemerror 1 Divide by zero at line 166 in function of_mrp_alternativ of object ue_mrp.\n<br>Window:ue_mrp\n<br>Object: ue_mrp Event: of_mrp_alternativ Line 166\n<br>Windowtitle: \n<br>Script-Function: stack</p>\n</div>",
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