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- Re: Configs resetting [#482047]
- Inbox
- x
- Support support@survivalservers.com via mail133-11.atl131.mandrillapp.com
- Jul 20 (9 days ago)
- to me
- -- REPLY ABOVE THIS LINE --
- Dear Brent Biddle,
- When you are doing edits to your FTP the server must be stopped for changes to apply. Then you just click start. You do not have to use the green update button unless you are making changes from the panel.
- ----------------------------------------------------
- Sincerely,
- Peter Quadro, Supervisor
- ----------------------------------------------------
- ** NEW! Survival Launcher: http://survivallauncher.com
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- ** News: https://survivalservers.com/sspanel/user/?news
- ** [ Log in to your panel and click News ]
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- Brent Biddle <thephoenix335@gmail.com>
- Jul 20 (9 days ago)
- to Support
- But what if i do need to make changes from the panel? i just tried and it still reseted my files.
- Support via mail133-11.atl131.mandrillapp.com
- Jul 22 (7 days ago)
- to me
- -- REPLY ABOVE THIS LINE --
- Dear Brent Biddle,
- I have been doing research about this issue but can't put my finger on how to prevent this. I will have to ask the owner if he can figure out a fix for this. I apologize for the inconvenience.
- ----------------------------------------------------
- Sincerely,
- Peter Quadro, Supervisor
- ----------------------------------------------------
- ** NEW! Survival Launcher: http://survivallauncher.com
- ** [ Check out our free Arma 2:OA and Arma 3 launcher! ]
- ** News: https://survivalservers.com/sspanel/user/?news
- ** [ Log in to your panel and click News ]
- ** Twitter: https://twitter.com/SurvivalServers
- ** [ Follow us for the latest updates ]
- ** Community Forum: http://survivalservers.com/forum/
- ** [ Get answers from the community ]
- ** Wiki: https://survivalservers.com/wiki/
- ** [ Server set up guides and FAQ ]
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- Brent Biddle <thephoenix335@gmail.com>
- Jul 22 (7 days ago)
- to Support
- thank you, i also have another question about the restart, i set it to 2 hours and according to my friends it is not restarting / advertising messages like it should be. is there an edit that i have to do with the files for that to work? i'm not really this big of a new kid but i just don't want to break anything right now cause i don't have the time to learn to fix it.
- Brent Biddle <thephoenix335@gmail.com>
- Jul 22 (7 days ago)
- to Support
- AND the server has been very laggy and mass disconnecting people for no reason. logs do not show anything and it isn't any of the plugins.
- I would really like to find out whats going on
- Support via mail187-25.suw11.mandrillapp.com
- Jul 26 (3 days ago)
- to me
- -- REPLY ABOVE THIS LINE --
- Dear Brent Biddle,
- We have no update on this issue. Unturned seems to be a very buggy server-side game.
- I can offer you a refund if you would like that, otherwise we can continue to research this issue.
- ----------------------------------------------------
- Sincerely,
- Ryan Pennington, Co-Founder
- ----------------------------------------------------
- ** NEW! Survival Launcher: http://survivallauncher.com
- ** [ Check out our free Arma 2:OA and Arma 3 launcher! ]
- ** News: https://survivalservers.com/sspanel/user/?news
- ** [ Log in to your panel and click News ]
- ** Twitter: https://twitter.com/SurvivalServers
- ** [ Follow us for the latest updates ]
- ** Community Forum: http://survivalservers.com/forum/
- ** [ Get answers from the community ]
- ** Wiki: https://survivalservers.com/wiki/
- ** [ Server set up guides and FAQ ]
- You can reply to this email directly or login to your account to reply to this message.
- Brent Biddle <thephoenix335@gmail.com>
- Jul 26 (3 days ago)
- to Support
- yes would like a refund thanks. Refund to the paypal on the account, should be taylor91997@yahoo.com
- All help appreciated.
- Brent Biddle <thephoenix335@gmail.com>
- Jul 28 (1 day ago)
- to Support
- Can i get a reply on this? am i still getting a refund?
- Support via mail186-13.suw21.mandrillapp.com
- 5:56 PM (1 hour ago)
- to me
- -- REPLY ABOVE THIS LINE --
- Dear Brent Biddle,
- Try it out now. If you are still having trouble with it, i will give you a refund.
- ----------------------------------------------------
- Sincerely,
- Peter Quadro, Supervisor
- ----------------------------------------------------
- ** NEW! Survival Launcher: http://survivallauncher.com
- ** [ Check out our free Arma 2:OA and Arma 3 launcher! ]
- ** News: https://survivalservers.com/sspanel/user/?news
- ** [ Log in to your panel and click News ]
- ** Twitter: https://twitter.com/SurvivalServers
- ** [ Follow us for the latest updates ]
- ** Community Forum: http://survivalservers.com/forum/
- ** [ Get answers from the community ]
- ** Wiki: https://survivalservers.com/wiki/
- ** [ Server set up guides and FAQ ]
- You can reply to this email directly or login to your account to reply to this message.
- Brent Biddle <thephoenix335@gmail.com>
- 7:00 PM (17 minutes ago)
- to Support
- Yes when i press the green button that i would have to use to update the server, it still does reset files, and players are still complaining of the same lag issues.
- Brent Biddle <thephoenix335@gmail.com>
- 7:13 PM (2 minutes ago)
- to Support
- But this time it reset my permission file, .... i didn't make a recent backup of that, but i'll make due with what i had i guess, now i tried updating rocking because apparently the plugins weren't working, and now me and all the other players can't connect to the server.
- Brent Biddle <thephoenix335@gmail.com>
- 7:17 PM (0 minutes ago)
- to Support
- And now the logs are spammed with errors...
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