Content

to the student / presenter 4
To the trainer 3

introduction 6

Step 1 Lay solid foundations 1
Step 2 Connect with your audience 2
Step 3 Use visuals to connect 35
Step 4 Top up your techniques 49
Step 5 Sr positive and dramatic 61
Step 6 love your audience... not everyone is like you 7S
Step 7 Questions are a big opportunity, aren't they, 88

Answer key and video sCre01 99