December-30-16

Dear Customer,

Content owners that hold property rights for material such as movies, music and other content, actively monitor Internet activity to protect their rights. We have been notified by a content owner that it has identified your Internet Protocol (IP) address as being involved with an activity that allegedly infringes its copyright. As part of new Canadian copyright legislation, all Canadian Internet Service Providers (ISPs), including Shaw, are required by law to forward copyright notifications on behalf of rights holders to the Internet address at which an infringement is alleged to have occurred, and then to inform the copyright owner once this has been done. This is known as the "Notice and Notice regime".
Receiving a notice does not necessarily mean that you have in fact infringed copyright or that you will be sued for copyright infringement. A copyright owner may decide to commence legal proceedings. Such proceedings may be commenced whether or not the copyright owner has sent a notice under the Notice and Notice regime. A court would then determine whether copyright infringement actually occurred.

Please note that Shaw is unaware of the full details and merit of the infringement claim and will not provide any information regarding customers' accounts to rights holders, unless we receive a Canadian court order directing us to do so.

The Notice and Notice regime does not impose any obligation on an internet user who receives a notice of alleged infringement to do anything or to contact the copyright owner or its representative who is alleging infringement. More particularly, there is no legal obligation to make any settlement payment requested by a copyright owner. Such settlement proposals are sometimes included in a notice.
If you have questions concerning the notice, you may contact the content owner directly using the contact information set out in the notice. Many notices are generated automatically and contain text written with foreign law in mind. Please note that U.S. copyright fines and penalties do not apply in Canada and statutory damages for non-commercial infringement in Canada do not exceed $5,000 per proven infringement.
It is possible that a notice pertains to acts by someone using your Internet connection without your knowledge. We encourage you to use secure passwords on your home network to avoid unauthorized use of your Internet connection.

If you would like additional information about the Notice and Notice regime, please visit Government of Canada's website at the following link:

https://www.ic.gc.ca/eic/site/oca-bc.nsf/eng/ca02920.html


Sincerely,

Shaw Cablesystems G.P.


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IN ENGLISH/EN ANGLAIS
[LA TRADUCTION FRANÇAISE SUIT LE TEXTE ANGLAIS]

You are being contacted on behalf of

Warner Bros. Entertainment Inc.

and its affiliated companies because your Internet account was identified as having been used recently to illegally copy and/or distribute copyright protected works.  The name of the movie or TV show, the date and time at which the claimed infringement took place, the IP address, and other relevant information relating to this notice is summarized for you at the bottom of this letter.

Our goal is to ensure you take action to prevent your Internet account from being used for illegal activities in the future, and to encourage you to take advantage of the many exciting and innovative ways you can now enjoy movie and TV content online legally.  In Canada, there are more and more legitimate sites and services that provide high-quality, on demand film and TV shows, offering the easiest, fastest, safest, highest quality product and viewing experience possible.  If you visit www.wheretowatchincanada.ca, you will find an array of different types of sites and services offering numerous ways to legally access the entertainment you want.

You should also be aware that many of the sites, including "peer-to-peer" sites used to illegally download or watch movies and TV shows, are unsafe for consumers and can be manipulated to steal personal information.  Internet security experts warn that accessing these sites can infect computers and devices, and render the user vulnerable to spam, viruses, malware or phishing attacks.

Now that you have received this notice of claimed infringement associated with your Internet account, there are some things that you can do immediately to avoid receiving further notices and to prevent more serious consequences that may follow.

These actions include:

1. Stop downloading or uploading movies or TV shows without authorization when doing so constitutes copyright infringement;
2. Permanently delete from your computer(s) all unauthorized copies you may have already made of these movies and TV shows and consider disabling or deleting the peer to peer software that facilitates that activity; and
3. Make sure that anyone else who is authorized to use your Internet account is made aware of this notice - and take steps to ensure that your Internet account cannot be used by someone who is not authorized to do so.

The illegal copying and distribution of copyrighted works are prohibited under the Canadian Copyright Act.   In addition, unauthorized copying and/or distributing of copyrighted content using your Internet account may be a violation of your ISP's terms of service for which there are other consequences. Under Canada’s Copyright law, your ISP is now required to forward this notice to you, inform us that the notice has been forwarded, and retain records associated with this notice for prescribed periods of time.

The "Respect Copyright in Canada" website, accessible at www.respectcopyrightincanada.ca , offers resources to help you to ensure that your Internet account is not being used to violate copyright law. You can also learn how illegal reproduction and distribution of movies and TV shows hurts the Canadian economy and is a threat to the over 130,000 jobs across Canada in film and TV production alone.

If, after visiting www.respectcopyrightincanada.ca you still have questions, or if you believe that there has been an error, and you wish to contact us, you may do so by email at wb.ca.notice@ap.markmonitor.com

Please cite the Reference ID 222136198414

in the subject line of your email and please also let us know with which ISP you have your Internet account.

Sincerely,
Warner Bros. Entertainment Inc. and its affiliated companies