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  2. TalenToday at 12:39 AM
  4. aluminatiToday at 12:41 AM
  5. what is the issue sorry
  6. TalenToday at 12:41 AM
  7. We do not believe the other team in this game is legit. Multiple viewers of the match noticed really suspicious choices. Full site stacks with no information. Many rounds a player would even stand in dark spot on B site by himself with a flash in hand, while other players would stack A. If we ever walked B, rotates would occur.
  8. A team with no exp besides one player with main season two seasons ago, beats Main play off teams and MDL stacks
  9. Many matches not even letting it get double digits.
  10. Spectators noticed they would prefire off angles and stack sites on us.
  11. aluminatiToday at 12:43 AM
  12. Please add them to your suspect list to pass them directly onto the Anti-cheat eam
  13. TalenToday at 12:43 AM
  14. This is not adequate
  15. Manual review is needed if the system cant catch them
  16. They will continue playing the event and ruin the spirit of it
  17. And ESEA will be forced to retroactively ban them
  18. But the teams that lost will just have lost
  19. aluminatiToday at 12:44 AM
  20. I don't know if the "system can't catch them". I have zero access to the anti-cheat
  21. TalenToday at 12:44 AM
  22. Apologies, I wasnt intending to imply that.
  23. I believe this alarming and puts up red flags.
  24. aluminatiToday at 12:44 AM
  25. The anti-cheat team have recommended a system and process for teams to pass on accusations to them, we need to follow it
  26. TalenToday at 12:45 AM
  27. But if they are cheating system will not get them banned to the conclusion of the event.
  28. And teams who played them will have already lost their opportunities
  29. Unless you would plan to replay the qualifier if so
  30. But I believe that would be not be in ESEA's best interest
  31. I believe it is in both our interest and ESEA's to handle this immediately
  32. And manually review
  33. aluminatiToday at 12:47 AM
  34. Then pass that on via the suspect list in the details section
  35. TalenToday at 12:47 AM
  36. If the players get banned, then its already to late.
  37. The suspect list is too slow.
  38. Unless I misunderstand the suspect list
  39. Do players get added to the suspect list get immediately reviewed?
  40. Because to my understanding this doesnt occur
  41. aluminatiToday at 12:49 AM
  42. I have no visibility inside their process of how they review games
  43. TalenToday at 12:49 AM
  44. If there is another method of investigating, we are willing to comply to anything.
  45. I apologize then for asking that question, I did not know you did not have that access.
  46. I do not mean to be pushy, but playing this long tonight to not get to play the sixth decider round is very disheartening
  47. Especially considering we played Inferno against teams of consistently higher caliber
  48. And the matches looked completely different.
  49. I do not believe ESEA is doing anything malicious or anything.
  50. But I would like to push for something of further review.
  51. If you could inform me of that process, I would greatly appreciate it.
  52. aluminatiToday at 12:56 AM
  53. The process the Anti-cheat team has outlined is the suspect list
  54. TalenToday at 12:58 AM
  55. So there is nothing further the Admins can do?
  56. Can we not push for a manual review?
  57. aluminatiToday at 1:00 AM
  58. we should pass it onto the experts rather than just having one of our support staff manually review
  59. TalenToday at 1:01 AM
  60. So then there is no way we can take any action that would benefit ourselves or any team that has been knocked out by them if they are confirmed cheating?
  61. Whether through manually or through the anti cheat
  62. There is no protection or action we can take?
  63. aluminatiToday at 1:03 AM
  64. Have you added them to your suspect list
  65. TalenToday at 1:03 AM
  66. Yes, all 6
  67. aluminatiToday at 1:03 AM
  68. Perfect, then you have done everything within your power
  69. TalenToday at 1:04 AM
  70. I see. So our qualifier run is done and if they get caught cheating later, it is just our bad luck and we won't be able to do anything about it?
  71. aluminatiToday at 1:06 AM
  72. We'll review the anti-cheat team's findings at the time
  73. TalenToday at 1:08 AM
  74. Will actions be taken if the findings are consistent with our dispute?
  75. aluminatiToday at 1:09 AM
  76. Potentially yes depending on what they find
  77. TalenToday at 1:10 AM
  78. Do you have the ability to let me know the potential time scale we might have feedback for our dispute?
  79. aluminatiToday at 1:11 AM
  80. I do not know sorry, these things can be complex and require investigation
  81. TalenToday at 1:13 AM
  82. Okay thank you. I appreciate you taking all of my questions and answering them to the best of your abilities. I do appreciate you confirming there will at least be an investigation. It is discouraging that this occurred o a platform that has so much of our trust, but we believe ESEA will right this wrong.
  83. Can we keep this Ticket open or do we need to close it?
  84. aluminatiToday at 1:15 AM
  85. I would rather close it just because discord has limits with the ticket bot for how many tickets can be open
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