Debt Reg. Generic Script     Outbound
HI, this is _______ calling you from the enrollment center for debt relief program regarding your unsecured debt
Am I speaking to _______, Great!!
This is a courtesy call regarding your unsecured debt and the possibility of reducing it
Let me ask you a few questions to see if you qualify.3
1.- How much total unsecured debt do you have?  (Must be $10k in CC) If Amount is Over 10K, continue to 1 in qualifying questions. IF NO UNSECURED DEBT OR UNDER $10K
2,3.- Do you have outstanding Federal Student Loan Debt or IRS Tax Debt? If Yes For student loans continue to 2 in qualifying questions. If Yes for IRS Tax Debt continue to 3 in qualifying questions. If there is NO DEBT.
4.- Do you have any negative items you would like help removing from your credit report? If Yes, continue to 4 in qualifying questions.

QUALIFYING QUESTIONS
1.- UNSECURED:
Are you currently paying on these or have you fallen behind?
Are you currently employed or have a steady source of income?  (Must be YES)
Are you currently in a Bankruptcy?  (Must be No)
Ok, one last question, are you currently in a program helping you with these debts? (Must be No)
Great, I’m going to transfer you to an associate who can further assist you and give you more information.  Do you have a few minutes to see how they can help you today?!
At Transfer: I have ______ on the line, their phone number is ___________. They have $_________ in unsecured debt and want help today!!
Thank you!

2.- STUDENT LOAN:
Do you owe at least $10k in federal Student Loan Debt?  Must be Yes.
Are you currently enrolled in school?  Must be NO.
Are you currently employed with a household income? Must BE YES.
Are you currently in an income-based repayment program or are your wages being garnished? Must be NO.
Great, I’m going to transfer you to an associate who can further assist you and give you more information.  Do you have a few minutes to see how they can help you today?!
At Transfer: I have ______ on the line, their phone number is ___________. They have $_________ Student Loan Debt and want help today!!
Thank you!

3.- IRS TAX:
Do you owe at least $10k in taxes to the IRS?  Must be NO.
Do you have a household income? Must be YES.
Are you currently in Bankruptcy?  Must be NO.
Great, I’m going to transfer you to an associate who can further assist you and give you more information.  Do you have a few minutes to see how they can help you today?!
At Transfer: I have ______ on the line, their phone number is ___________. They owe $_________ in Taxes and want help today!!
Thank you!

4.- CREDIT REPAIR:
Do you have a household monthly income?  Must be YES.
Are you currently in Bankruptcy?  Must be NO.
Great, I’m going to transfer you to an associate who can further assist you and give you more information.  Do you have a few minutes to see how they can help you today?!
At Transfer: I have ______ on the line, their phone number is ___________. They are looking for help with their overall credit wellness!
Thank you!