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- От: Apple
- 2. 1 Performance: App Completeness
- 3. 1.2 Business: Payments - Subscriptions
- 4. Design: Preamble
- Thank you for your resubmission. We noticed that the previous issue has not been resolved. We are unable to proceed with the review of your app until this issue has been addressed.
- Guideline 2.1 - Performance - App Completeness
- We discovered one or more bugs in your app when reviewed on iPhone and iPad running iOS 12.1.2 on Wi-Fi.
- Specifically, the menu buttons do not respond.
- Next Steps
- To resolve this issue, please run your app on a device to identify any issues, then revise and resubmit your app for review.
- If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work.
- For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue. For updates, install the new version as an update to the previous version, then follow the steps to reproduce the issue.
- Resources
- For information about testing your app and preparing it for review, please see Technical Note TN2431: App Testing Guide.
- For a networking overview, please review About Networking. For a more specific overview of App Review’s IPv6 requirements, please review the IPv6 and App Review discussion on the Apple Developer Forum.
- Guideline 3.1.2 - Business - Payments - Subscriptions
- We noticed that your app and its metadata did not fully meet the terms and conditions for auto-renewing subscriptions, as specified in Schedule 2, section 3.8(b) of the Paid Applications agreement.
- App Binary
- We were unable to find all of the required information within your app. Please note that adding the following information to a modal alert is not sufficient; the information must also be displayed within the app itself, and it must be displayed clearly and conspicuously during the purchase flow without requiring additional action from the user (such as opening a link).
- – Information about the auto-renewable nature of the subscription in your app's binary:
- • Title of publication or service
- • Length of subscription (time period and content or services provided during each subscription period)
- • Price of subscription, and price per unit if appropriate
- • Payment will be charged to iTunes Account at confirmation of purchase
- • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
- • Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal
- • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase
- • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable
- – A link to the terms of use in your app
- – A link to the privacy policy in your app
- App Store Information
- We were unable to find the following App Store Information items in App Store Connect.
- – Information about the auto-renewable nature of the subscription in your app's description:
- • Title of publication or service
- • Length of subscription (time period and content or services provided during each subscription period)
- • Payment will be charged to iTunes Account at confirmation of purchase
- • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
- • Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal
- • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase
- • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable
- – A link to the terms of use in either the app description or EULA field
- – A privacy policy link in the Privacy Policy URL field
- Next Steps
- To resolve this issue, please revise your app and its metadata to include this missing information. If the above information is in your app, please reply to this message in Resolution Center to provide details on where to locate it.
- Request a phone call from App Review
- At your request, we can arrange for an Apple Representative to call you within the next three to five business days to discuss your App Review issue.
- Request a call to discuss your app's review
- Guideline 4.0 - Design
- We noticed an issue in your app that contributes to a lower quality user experience than Apple users expect:
- - Your app displays excessive ads in a manner that negatively impacts the user's experience.
- Next Steps
- To resolve this issue, please revise your app to address all instances of this type of issue.
- Resources
- For information on improving and enhancing your app:
- - Watch the video The Ingredients of Great Apps to understand the basics of great apps.
- - Watch the video iPhone and iPad User Interface Design for practical design tips.
- - Watch iOS Development Videos to learn about programming and design tips.
- - Review the iOS Human Interface Guidelines and ensure that your app's interface and design adhere to these guidelines.
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