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- Welcome to Geek Squad Remote Support, we will be with you shortly. Note that this session may be monitored or recorded for quality assurance purposes only.
- Sergio Enriquez [03:22 PM] :
- Welcome to Geek Squad, my name is Sergio Enriquez. How may I help you today?
- robert [03:22 PM] :
- Hi, Sergio does GeekSquad also remove virus from Linux ?
- Sergio Enriquez [03:23 PM] :
- One moment.
- Sergio Enriquez [03:24 PM] :
- Yes
- Sergio Enriquez [03:24 PM] :
- can you tell me more about the problem
- robert [03:25 PM] :
- its an exe virus on my linux machine everytime I boot it up the virus keeps restarting my pc
- Sergio Enriquez [03:25 PM] :
- Alright sir, let me connect remotely to your computer so I can diagnose.
- Sergio Enriquez [03:25 PM] :
- Is that ok?
- robert [03:26 PM] :
- it won't let me turn on the machine i'm using another machine to chat with you.
- robert [03:27 PM] :
- does linux have a system32 folder ?
- Sergio Enriquez [03:28 PM] :
- No, the system32 is a Windows Folder
- robert [03:28 PM] :
- Wait nevermind I got the virus removed :) thanks to another remote tech
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