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- Position Guide Warehouse Worker:
- You are the core of this company. We want you to understand that we are working as a chain, your job is no less important than a manager’s. That said, we want your full concentration and severity. You are managing the orders online and organising the deliveries until they reach their final destination, our clients' properties.
- As far as the online part of the job is concerned. You will be given passwords to a Gmail. Then you will proceed to Google Forms by simply
- searching for them on Google. Once you enter, you'II be able to see a single form. You're going to click on It and select "Answers".
- Answers include our incoming orders. You calculate the sum of the incoming order and reply to the customer with an overview of his order
- and the final price via forum PM, they will have their forum name mentioned ) ) . To simplify your task, just copy/ paste this form of
- reply :
- “Dear ( Name of the customer )
- Thank you for utilizing our e-commerce store.
- You ordered:
- ( You state the ordered items here )
- Your preference shall be rewarded with the quality of our services.
- Your subtotal is ( total price ). Please send the money to "Express Global Logistics" in order for your order to be processed.
- Regards,
- Express Global Logistics. "
- Once the client replies with a screenshot of the transaction, you reply back:
- "Dear ( Name of the customer )
- We have received your payment and your order is now being processed to reach Its final destination, your desired location!
- Regards,
- Express Global Logistics. "
- And last but not least, when you finish shipping the goods to the client's location you reply again:
- "Dear (Name of the Customer),
- Your order has been delivered to ( Client's address )
- We are very grateful of your preference and are waiting to cooperate with you again in the nearest possible future.
- Your shift starts by proceeding into the loading bay where you can find the locker room. There, you are putting your uniform on ((/onduty)) and cooperate with our Items’ manager, Justin Burns (( NPC )). Justin processes the ordered items to you. You need to fill out the item’s name, ID and half of the price which is mentioned into the link our client has provided on his order online, for that certain item. When you are done with processing the items from Justin, you move them to the shelves located at the loading bay if the delivery time hasn’t come yet. If time’s due, you begin loading the items into a truck with the assistance of your co-workers. Once the truck is loaded, you give the client a call to inform him that his order is about to take the route to his destination. If the client doesn’t answer, you still start shipping the goods. Once you reach the client’s property, you unload the ordered items into the property’s mailbox.
- ((If the property doesn’t have any mailbox, you make an admin report and ask them to spawn you a container box, where you’re going to put the ordered Items and the admins will ditch It into the property’s interior.))
- When the delivery is over, you drive the truck back at the loading bay and route the next order.
- ATTENTION!
- If you see lethal weapons, drug substances or parts needed for their production, explosive substances you immedietly inform higher staff.
- If the order exceeds $10.000 you again inform the higher staff to examine and investigate the order.
- All in all, we are delighted to have you in our team and are willing for mutual cooperation and respect.
- Have a safe shift!
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