Etrecheck report

EtreCheck version: 5.1 (5020)
Report generated: 2019-02-23 15:11:45
Download EtreCheck from https://etrecheck.com
Runtime: 2:27
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled

Problem: Other problem
Description:
Bing has hijacked Safari despite Google selected as default search engine and Google listed as homepage.,

Major Issues: None

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems.
  Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
  32-bit Apps - This machine has 32-bits apps that may have problems in the future.
  Abnormal shutdown - Your machine shut down abnormally.
  Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
  iMac (Retina 4K, 21.5-inch, 2017)
  iMac Model: iMac18,2
  1 3 GHz Intel Core i5 (i5-7400) CPU: 4-core
  16 RAM - Upgradeable
    BANK 0/DIMM0 - 8 GB DDR4 2400  ok
    BANK 1/DIMM0 - 8 GB DDR4 2400  ok

Video Information:
  Radeon Pro 555 - VRAM: 2048 MB
    iMac 4096 x 2304

Drives:
  disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM)
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Fusion Drive] 1000.00 GB
      disk2 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes)
        disk2s1 - Macintosh HD (APFS) (Shared - 569.73 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk2s3 - Recovery (APFS) [Recovery] (Shared)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)

  disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes)
  Internal PCI-Express 8.0 GT/s x2 NVM Express
    disk1s1 - EFI [EFI] 315 MB
    disk1s2 [APFS Fusion Drive] 27.55 GB
      disk2 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes)
        disk2s1 - Macintosh HD (APFS) (Shared - 569.73 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk2s3 - Recovery (APFS) [Recovery] (Shared)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)

  disk3 - ST2000LM003 HN-M201RAD 2.00 TB (Mechanical - 5400 RPM)
  External Thunderbolt 6 Gigabit Serial ATA
    disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk3s2 - L***e (Journaled HFS+) 2.00 TB (330.34 GB used)

  disk4 - WD My Book 111D 2.00 TB
  External FireWire Up to 800 Mb/sec
    disk4s1 [Partition Map] 32 KB
    disk4s3 - M*****k (Journaled HFS+) 2.00 TB (1.62 TB used)

Mounted Volumes:
  disk2s1 - Macintosh HD 1.03 TB (450.59 GB free)
    APFS
    Mount point: /

  disk2s4 - VM [APFS VM] (Shared - 2.15 GB used)
    APFS
    Mount point: /private/var/vm

  disk3s2 - L***e 2.00 TB (1.67 TB free)
    Journaled HFS+
    Mount point: /Volumes/L***e

  disk4s3 - M*****k 2.00 TB (380.89 GB free)
    Journaled HFS+
    Mount point: /Volumes/M*****k

Network:
  Interface en0: Ethernet
  Interface fw0: Thunderbolt FireWire
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Mojave 10.14.3 (18D109)
  Time since boot: About a day

Security:
  System Status
  Gatekeeper Enabled
  System Integrity Protection Enabled

Unsigned Files:
  Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MUpdate.plist
    Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist
    Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist
    Executable: /Library/Application Support/Citrix Receiver/ctxusbd
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist
    Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist
    Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac
    Details: Exact match found in the whitelist - probably OK

32-bit Applications:
  11 32-bit apps

Kernel Extensions:
  /Library/Application Support/Citrix Receiver
    CitrixGUSB.kext (12.4.0 - SDK 10.9)

  /Library/Application Support/Malwarebytes/MBAM/Kext
    MB_MBAM_Protection.kext (3.7 - SDK 10.14)

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  152 Apple tasks
  [Running]  131 Apple tasks

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  177 Apple tasks
  [Running]  121 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-02-09)
  [Loaded] com.intego.backupassistant.agent.plist (? f2f62dfd  - installed 2014-08-27)
  [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-12-23)
  [Running] com.citrix.ServiceRecords.plist (? 8e6543d  - installed 2016-11-09)
  [Running] com.citrix.ReceiverHelper.plist (? bbfad3f1  - installed 2016-11-09)
  [Other] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-17)
  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-02-09)
  [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-02-19)
  [Loaded] com.citrix.AuthManager_Mac.plist (? 1ce99fae  - installed 2016-11-09)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-12-23)

Launch Daemons:
  [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-02-22)
  [Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f  - installed 2016-11-09)
  [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-02-19)
  [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-02-09)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-17)
  [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-12-23)
  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-02-05)
  [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-09-03)
  [Running] com.intego.BackupAssistant.daemon.plist (? f4eb85c2  - installed 2014-08-27)

User Launch Agents:
  [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-10-08)
  [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (? 0  - installed 2019-02-08)

User Login Items:
  SpyderUtility.app (? - installed 2018-12-04)
     (/Applications/Datacolor/Spyder4Pro/Support/SpyderUtility.app)

  StartUpHelper (Spotify - installed 2018-12-04)
     (/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app)

  iTunesHelper.app (Apple - installed 2019-02-13)
     (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins:
  CitrixICAClientPlugIn: 12.4.0 (installed 2018-12-04)
  QuickTime Plugin: 7.7.3 (installed 2018-12-16)
  AdobeAAMDetect: 3.0.0.0 (installed 2019-02-09)
  EPPEX Plugin: 10.0 (installed 2018-12-04)

Safari Extensions:
  GeneralNetSearch - App Store (installed 2019-02-22)

Time Machine:
  Time Machine information not available without Full Drive Access.

Performance:
  System Load: 0.91 (1 min ago) 0.93 (5 min ago) 0.77 (15 min ago)
  Nominal I/O speed: 0.10 MB/s
  File system: 38.71 seconds
  Write speed: 592 MB/s
  Read speed: 1440 MB/s

CPU Usage:
  Type Overall
  System 8 %
  User 20 %
  Idle 72 %

Top Processes by CPU:
  Process (count) CPU (Source - Location)
  Other processes 72.15 % (?)
  Mail 16.98 % (Apple)
  com.apple.WebKit.WebContent (6) 4.89 % (Apple)
  com.apple.WebKit.Networking (2) 3.61 % (Apple)
  EtreCheck 3.13 % (App Store)

Top Processes by Memory:
  Process (count) RAM usage (Source - Location)
  Mail 730 MB (Apple)
  EtreCheck 558 MB (App Store)
  App Store 325 MB (Apple)
  Safari 267 MB (Apple)
  Adobe Desktop Service 252 MB (Adobe Systems, Inc.)

Top Processes by Network Use:
  Process Input / Output (Source - Location)
  Spotify 15 MB / 119 KB (Spotify)
  mDNSResponder 2 MB / 362 KB (Apple)
  com.apple.WebKit.Networking 1 MB / 64 KB (Apple)
  softwareupdated 385 KB / 816 B (Apple)
  Mail 238 KB / 26 KB (Apple)

Virtual Memory Information:
  Available RAM 7.17 GB
  Free RAM 489 MB
  Used RAM 8.83 GB
  Cached files 6.69 GB
  Swap Used 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2019-02-20 Gatekeeper Configuration Data (163)
  2019-02-22 MRTConfigData (1.40)
  2019-02-23 EtreCheck (5.1)

Diagnostics Information (past 7 days):
  2019-02-22 15:59:01 Last Shutdown Cause: 3 - Hard shutdown

  Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access.

End of report