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AMD Adrenalin Drivers Fix, Error 99, Error 192, & Error 1604

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Jan 13th, 2020
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  1. v All while in safe mode:
  2.  
  3. amdcleanuputility:
  4. AMD Softwas has stopped working.
  5. Problem signature:
  6. Problem Event Name: APPCRASH
  7. Application Name: amdcleanuputility.exe
  8. Application Version: 1.0.0.1
  9. Application Timestamp: 5e16fae8
  10. Fault Module Name: amdcleanuputility.exe
  11. Fault Module Version: 1.0.0.1
  12. Fault Module Timestamp: 5e16fae8
  13. Exception Code: c0000005
  14. Exception Offset: 000000000006845e
  15. OS Version: 6.1.7601.2.1.0.256.1
  16. Locale ID: 1033
  17. Additional Information 1: 473f
  18. Additional Information 2: 473ff70f91ce02c01c71a234bc67e2bf
  19. Additional Information 3: 12db
  20. Additional Information 4: 12db1def8e045e5fca85d4a0994f4bec
  21.  
  22.  
  23. radeon-software-adrenalin-2020-20.1.1-minimalsetup-200109_web:
  24. Error 1604 - Radeon Software install cannot proceed as some previous Radeon Software applications failed to correctly uninstall.
  25.  
  26. Win7-Radeon-Software-Adrenalin-2019-Edition-19.12.1-Dec2:
  27. Custom install:
  28. Error 99 - AMD Installer cannot continue because the driver being installed has not been digitally signed.
  29. Express install:
  30. Error 99 - AMD Installer cannot continue because the driver being installed has not been digitally signed.
  31.  
  32.  
  33. Win7-64Bit-Radeon-Software-Adrenalin-2019-Edition-18.12.3-Dec19:
  34. Custom install:
  35. Error 99 - AMD Installer cannot continue because the driver being installed has not been digitally signed.
  36. Express install:
  37. Flashes "Error 99 - AMD Installer cannot continue because the driver being installed has not been digitally signed." for a second or two, then switches to saying "Components are already installed." The only option is to click Ok, which closes the process.
  38.  
  39.  
  40. Followed the steps in this guide up to part 3, inclusive:
  41. https://www.drivethelife.com/windows-drivers/how-to-disable-driver-signature-enforcement-on-windows-10-8-7-xp-vista.html
  42.  
  43.  
  44. v All while in safe mode and with driver digital signature enforcement disabled:
  45.  
  46. amdcleanuputility:
  47. AMD Softwas has stopped working.
  48. Problem signature:
  49. Problem Event Name: APPCRASH
  50. Application Name: AMDCleanupUtility.exe
  51. Application Version: 1.0.0.1
  52. Application Timestamp: 5e16fae8
  53. Fault Module Name: AMDCleanupUtility.exe
  54. Fault Module Version: 1.0.0.1
  55. Fault Module Timestamp: 5e16fae8
  56. Exception Code: 80000001
  57. Exception Offset: 0000000000068847
  58. OS Version: 6.1.7601.2.1.0.256.1
  59. Locale ID: 1033
  60. Additional Information 1: 473f
  61. Additional Information 2: 473ff70f91ce02c01c71a234bc67e2bf
  62. Additional Information 3: 6e4a
  63. Additional Information 4: 6e4a8775f0a3702f7205388bc796e02a
  64.  
  65. Read our privacy statement online:
  66. http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
  67.  
  68. If the online privacy statement is not available, please read our privacy statement offline:
  69. C:\Windows\system32\en-US\erofflps.txt
  70.  
  71.  
  72. win7-64bit-radeon-software-adrenalin-edition-18.12.1.1-dec5:
  73. Error 99 - AMD Installer cannot continue because the driver being installed has not been digitally signed.
  74.  
  75. radeon-software-adrenalin-2020-20.1.1-minimalsetup-200109_web
  76. Error 192 - AMD Installer cannot continue due to an Operating System issue.
  77.  
  78. Tried ^ again with factory reset checked this time, restarted computer so the installation could continue, but it never did.
  79.  
  80.  
  81. Ran command prompt as an admin, then ran sfc /scannow
  82. Windows Resource Protection did not find any integrity violations.
  83.  
  84.  
  85. I tried to uninstall radeon software adrenalin edition 18.12.1.1 dec5, as an automatic part of installing the latest 2020 drivers. However, a message briefly flashed about corruption. The message disappeared too quickly for me to read it, unfortunately.
  86. I've now been unable to install 2020, 2019, or even my previous 2018 graphics drivers. I'm now stuck in safe mode.
  87. I have already followed every step in these articles:
  88. https://www.amd.com/en/support/kb/faq/gpu-kb99
  89. https://www.amd.com/en/support/kb/faq/gpu-kb192
  90. https://www.amd.com/en/support/kb/faq/gpu-kb1604
  91.  
  92.  
  93. I followed all the steps here:
  94. https://community.amd.com/thread/180667
  95. Then chose win7-radeon-software-adrenalin-2020-edition-20.1.1-jan9 as the version to install (the most recent one at the time of writing).
  96.  
  97. Installed using default settings (no factory reset).
  98. Seems to have installed correctly. I reached the following screen:
  99. Welcome to AMD Radeon Software!
  100. [Data collection & newsletter info]
  101. A system restart is recommended in order to complete installation.
  102.  
  103. Worked like a charm, but with a few quirks:
  104. All services & startup programs under msconfig have been re-enabled
  105. My taskbar looks slightly different (dark gray background when it should be solid white, I think. Something to do with Aero settings..? I'll look into this later.)
  106. And there's a sort of watermark in the corner of my desktop that says my OS is in test mode, so...
  107.  
  108. I went back to
  109. https://www.drivethelife.com/windows-drivers/how-to-disable-driver-signature-enforcement-on-windows-10-8-7-xp-vista.html
  110. and followed Part 4, Method 1, but with a tweak: I used
  111. bcdedit.exe -set loadoptions EENABLE_INTEGRITY_CHECKS
  112. instead of
  113. bcdedit.exe -set loadoptions DDISABLE_INTEGRITY_CHECKS
  114. since I'm certain the latter is an exact copy of a previous step, which would've just kept the current settings, rather than changing them back to what I want them to be (integrity checks ENABLED, not DISABLED).
  115. I then followed Part 4, Method 2, and restarted my computer.
  116.  
  117. The watermark is no longer present on my desktop and everything seems to be working as intended.
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