a guest Nov 12th, 2018 97 Never
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- This is very urgent, we expedited material Saturday delivery at our cost, and also we will continue to expedite more parts.
- Initially the discrepancy was believed to be a Mission Plant problem, but we are detecting problems on their shipments as described below.
- The support we need is to put pressure on them to produce faster, and expedite at their cost. But before that, I suggest it would be good idea to have some member of our team / sqe to visit them before shipping so we can audit their weighting / quantities before we actually make the claim. Our Production / Receipts team will do the same, but I imagine they will correct the problem before shipping if there is risk of a charge back claim from us.
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