API tools faq
paste
Guest User

Untitled

a guest
Sep 15th, 2018
52
0
Never
Add comment
Not a member of Pastebin yet? Sign Up, it unlocks many cool features!
text 6.24 KB | None | 0 0
raw download clone embed print report
  1. TicketID: OFE-6290
  2. Issue: FW: Failed order SO000004 for AID 1100112379
  3. Action: Order SO000004 shows status as Completed
  4. Status: Done
  5. Time Taken: 5min
  6.  
  7. TicketID: OFE-6289
  8. Issue: FW: Failed order CH000044 for AID 1100069690
  9. Action: Order CH000044 has failed with error "Invalid partnerId: 1370843". CS Team should check with VAR if PartnerID is correct. Have sent a mail to imcloudservicedesk@cloud.im
  10. Status: Done
  11. Time Taken: 15min
  12.  
  13. TicketID: OFE-6288
  14. Issue: FW: Failed order SO000003 for AID 1100112381
  15. Action: Order SO000003 has failed with error "Access denied". Customer has removed Delegated Access Permissions(DAP). MSPC -> Customer -> Account, shows "This customer removed your admin permissions". CS Team should contact VAR to give us permissions. Have sent a mail to imcloudservicedesk@cloud.im
  16. Status: Done
  17. Time Taken: 15min
  18.  
  19. TicketID: OFE-6287
  20. Issue: FW: Failed order SO000002 for AID 1100112377
  21. Action: Order SO000002 has failed with error "Access denied". Customer has removed Delegated Access Permissions(DAP). MSPC -> Customer -> Account, shows "This customer removed your admin permissions". CS Team should contact VAR to give us permissions. Have sent a mail to imcloudservicedesk@cloud.im
  22. Status: Done
  23. Time Taken: 15min
  24.  
  25. TicketID: OFE-6293
  26. Issue: FW: Failed order CH000044 for AID 1100069690
  27. Action: Order CH000044 has failed with error "Invalid partnerId: 1370843". CS Team should check with VAR if PartnerID is correct. Have sent a mail to imcloudservicedesk@cloud.im
  28. Status: Done
  29. Time Taken: 15min
  30.  
  31. TicketID: OFE-6097
  32. Issue: FW: Failed order SO000016 for AID 1100105956
  33. Action: Order SO000016 had failed with error "Use limit is exceeded for Offer id '32B23C88-949F-4E5B-B500-A87EEC676B80'". Customer has already ordered a Trial subscription "SID 1171641 Office 365 Enterprise E3 Trial" on 10-Jul-2018 which expired on 10-Aug-2018. CS Team should inform VAR that Customer should purchase subscription which is not Trial. Have sent a mail to imcloudservicedesk@cloud.im
  34. Status: Done
  35. Time Taken: 15min
  36.  
  37. TicketID: OFE-6037
  38. Issue: FW: Failed order SO000013 for AID 1100111851
  39. Action: Order SO000013 has failed with error "4011-Line1 is required. 4023-PostalCode is required for country GB. 4024-City is required for country GB"
  40. Status:
  41. Time Taken:
  42.  
  43. TicketID: OFE-6295
  44. Issue: FW: Failed order RN000002 for AID 1100071738
  45. Action: Order RN000002 has failed with error "The Reseller Account is not Active". PCP's POA shows status of VAR 1100045033 as Disabled. CS Team should contact VAR regarding this. Have sent a mail to imcloudservicedesk@cloud.im
  46. Status: Done
  47. Time Taken: 15min
  48.  
  49. ^
  50. TicketID: OFE-6296
  51. Issue: FW: Failed order RN000006 for AID 1100071806
  52. Action: Order RN000006 has failed with error "The Reseller Account is not Active". PCP's POA shows status of VAR 1100050793 as Disabled. CS Team should contact VAR regarding this. Have sent a mail to imcloudservicedesk@cloud.im
  53. Status: Done
  54. Time Taken: 15min
  55.  
  56. TicketID: OFE-6297
  57. Issue: FW: Failed order RN000003 for AID 1100071738
  58. Action: Order RN000003 has failed with error "The Reseller Account is not Active". PCP's POA shows status of VAR 1100045033 as Disabled. CS Team should contact VAR regarding this. Have sent a mail to imcloudservicedesk@cloud.im
  59. Status: Done
  60. Time Taken: 15min
  61.  
  62. TicketID: OFE-6298
  63. Issue: FW: Failed order RN000026 for AID 1100109846
  64. Action: Order RN000026 has failed with error "The Reseller Account is not Active". PCP's POA shows status of VAR 1100064959 as Disabled. CS Team should contact VAR regarding this. Have sent a mail to imcloudservicedesk@cloud.im
  65. Status: Done
  66. Time Taken: 15min
  67.  
  68. TicketID: OFE-6299
  69. Issue: FW: Failed order RN000013 for AID 1100071804
  70. Action: Order RN000013 has failed with error "The Reseller Account is not Active". PCP's POA shows status of VAR 1100006755 as Disabled. CS Team should contact VAR regarding this. Have sent a mail to imcloudservicedesk@cloud.im
  71. Status: Done
  72. Time Taken: 15min
  73.  
  74. TicketID: OFE-6300
  75. Issue: FW: Failed order RN000017 for AID 1100071764
  76. Action: Order RN000017 has failed with error "The Reseller Account is not Active". PCP's POA shows status of VAR 1100013537 as Disabled. CS Team should contact VAR regarding this. Have sent a mail to imcloudservicedesk@cloud.im
  77. Status: Done
  78. Time Taken: 15min
  79.  
  80. ^
  81. TicketID: OFE-6301
  82. Issue: FW: Failed order RN000005 for AID 1100071809
  83. Action: Order RN000005 has failed with error "The Reseller Account is not Active". PCP's POA shows status of VAR 1100050793 as Disabled. CS Team should contact VAR regarding this. Have sent a mail to imcloudservicedesk@cloud.im
  84. Status: Done
  85. Time Taken: 15min
  86.  
  87. TicketID: OFE-6302
  88. Issue: FW: Failed order RN000018 for AID 1100071761
  89. Action: Order RN000018 has failed with error "The Reseller Account is not Active". PCP's POA shows status of VAR 1100013537 as Disabled. CS Team should contact VAR regarding this. Have sent a mail to imcloudservicedesk@cloud.im
  90. Status: Done
  91. Time Taken: 15min
  92.  
  93. TicketID: OFE-6303
  94. Issue: FW: Failed order RN000265 for AID 1100008869
  95. Action: Order RN000265 has failed with error "The Reseller Account is not Active". PCP's POA shows status of VAR 1100000799 as Disabled. CS Team should contact VAR regarding this. Have sent a mail to imcloudservicedesk@cloud.im
  96. Status: Done
  97. Time Taken: 15min
  98.  
  99. ^
  100. TicketID: OFO-2275
  101. Issue: FW: Failed order SO000066 for AID 1200032933
  102. Action: Order SO000066 has failed with error "Domain status:Submitted for Transfer. Service Creation Failed: Domain transfer failed". whois query for domain alliancehousingwa.com.au(http://whois.com/whois/alliancehousingwa.com.au) shows status as "pendingTransfer" along with "serverRenewProhibited". The status code serverRenewProhibited indicates your domain's Registry Operator will not allow your registrar to renew your domain. It is an uncommon status that is usually enacted during legal disputes or when your domain is subject to deletion.(http://icann.org/resources/pages/epp-status-codes-2014-06-16-en). CS Team should inform VAR that Customer should contact their Domain's registry. Have sent a mail to imcloudservicedesk@cloud.im
  103. Status: Done
  104. Time Taken: 15min
  105.  
  106. TicketID: OFO-2280
  107. Issue: FW: Failed order SO000065 for AID 1200032933
  108. Action: Order SO000065 for domain alliancehousing.com.au shows status as Provisioning
  109. Status: To Do
  110. Time Taken: 5min
Add Comment
Please, Sign In to add comment
Public Pastes
We use cookies for various purposes including analytics. By continuing to use Pastebin, you agree to our use of cookies as described in the Cookies Policy.  OK, I Understand
Not a member of Pastebin yet?
Sign Up, it unlocks many cool features!