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- [00:48] <%Geforce> Hello Cronic, how can we help you?
- [00:49] <+Cronic> I got a meesage about not logging in until talking to u or my account could get banned
- [00:49] <%Geforce> what happened?
- [00:50] <+Cronic> I was just told by other in the main channel that it is because I have multiple pc's playing on my network
- [00:51] <+Cronic> I have 6 pc's total and there are 4 ppl total including myself who play swgemu
- [00:51] <%Geforce> multiple accounts or multiple toons
- [00:51] <+Cronic> each person has thier own account with multiple toons on each account
- [00:52] <+Cronic> My wife, my 2 sons and myself each have one account
- [00:53] <%Geforce> have you written community@swgemu.com?
- [00:53] <%Geforce> to get permissions for the
- [00:53] <%Geforce> accounts
- [00:54] <+Cronic> no I just got the message in game last night after being logged out and then found out all this right now as we speak so I am trying to find out what I need to do now
- 02[00:54] * %Serpentkaa (serpentkaa@haha.you.cant.stalk.me.now) Quit (Ping timeout)
- [00:54] <+Cronic> also should I not log into the account until i get this resolved?
- [00:56] <%Geforce> checking one secound
- [00:56] <+Cronic> np
- 02[00:58] * @Kellina (user@swgemu-F1F18E39.hsd1.ut.comcast.net) Quit (Quit: )
- [01:01] <%Geforce> were you the one that set up the accounts?
- [01:01] <+Cronic> I setup mine and my wifes but my sons setup thiers
- [01:02] <%Geforce> did anyone in your household ever email community@swgemu.com?
- [01:02] <+Cronic> my wife couldn't figure out why it would go through so I had to do it
- [01:02] <%Geforce> to let them know about the accounts?
- [01:03] <%Geforce> what do you mean get it go threw?
- [01:03] <+Cronic> no, none of us were aware of the need to do so,
- [01:03] <+Cronic> she had problems with creating the account on the forums
- [01:03] <%Geforce> so how did you log in multiple accounts?
- [01:04] <+Cronic> I have 6 computers total in my house
- [01:04] <%Geforce> ok
- [01:04] <+Cronic> one for each person and one extra one
- [01:04] <+Cronic> for when other ppl come over
- [01:05] <%Geforce> ok
- [01:06] <%Geforce> how did you get it so the whole family plays? each on there own computer.
- [01:06] <+Cronic> I also load my game twice sometimes to transfer stuff from one toon to the other but I alt+tab and load a second instance of the game on my pc
- [01:06] <+Cronic> yes each on thier own pc's and I have a router spliting the dsl connection to all pcs
- 03[01:07] * Serpentkaa (serpentkaa@haha.you.cant.stalk.me.now) has joined #swgemusupport
- 03[01:07] * CTHULHU sets mode: +h Serpentkaa
- [01:08] <+Cronic> I also have run a cable to my neighbor but they currenly don't play and I don't think they will in the future
- [01:08] <%Geforce> so you use a dsl router
- [01:09] <+Cronic> I have a linksys router with an actiontek dsl modem on verizon dsl
- [01:10] <+Cronic> which has a router built into it so I guess I have 2 but the way it is setup the first just bounces everything to the 2nd so the first one is basically byppassed
- [01:11] <%Geforce> you need to email community@swgemu.com with account info's.
- [01:11] <+Cronic> ok, and until then don't log into the account so as not to mess it up?
- [01:11] <%Geforce> its by shear chance your accounts have not been banned
- [01:12] <+Cronic> I am realizing this
- [01:12] <+Cronic> I didn't know about any of this til right now
- [01:13] <%Geforce> i would only log one in for now till you get an email back from community@swgemu.com
- [01:13] <+Cronic> when I email them I give them what info, just account info, toon info, password?
- [01:13] <%Geforce> account info
- [01:13] <%Geforce> login name only
- [01:14] <%Geforce> <NO PASSWORD>
- [01:14] <+Cronic> and do I need to ask for a specific request or will they know what is up if I just tell them I have multiple pcs/accounts/ppl playing
- [01:15] <%Geforce> you need to specify what you are doing. what you need.
- [01:15] <%Geforce> also the conversation we just had here
- [01:16] <+Cronic> k
- 03[01:16] * inyri (inyriforge@swgemu-5E4C4189.hsd1.il.comcast.net) has joined #swgemusupport
- 03[01:16] * CTHULHU sets mode: +h inyri
- [01:16] <+Cronic> I will do that now, and ty for the help
- [01:17] <%Geforce> and only one account at the time for now
- [01:17] <%Geforce> all accounts could be banned and wiped
- [01:17] <%Geforce> so you need to talk to them in community email
- [01:18] <+Cronic> ok, but is it ok to login to the account that got the error message as long as it is the only one?
- [01:18] <+Cronic> or should I not until they tell me to
- [01:18] <%Geforce> i would wait
- [01:18] <+Cronic> ok, then I will
- [01:19] <+Cronic> or more specifically, I will tell my wife she must wait, it was her acount that got the message
- [01:19] <%Geforce> lol ok
- [01:19] <%Geforce> np
- [01:19] <%Geforce> is there anything else i can do
- [01:19] <+Cronic> ok, then I guess I know what to do
- [01:20] <+Cronic> ty and I am good
- [01:20] <+Cronic> u have a good nite
- [01:20] <%Geforce> you too
- [01:20] <+Cronic> bye
- 02[01:20] * +Cronic (Cronic@swgemu-33B1ED37.lsanca.dsl-w.verizon.net) Quit (Quit: Cronic)
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