Unfortunately, there is no way to force Steam to use a specific version.

However, here are some things you may be able to do:
If you have security programs running, that might contribute to the issue.
could you temporarily disable any of the following programs and try launching the game?

- AVG
- Windows Firewall
- Windows Defender

We simply need to narrow down the possible causal factors which may be preventing the game running.
If so, try disabling these programs and then see if you are able to play the game, it may help us to either rule that out or proceed from there.

Also, make sure that your friend is not playing the game with out mods. That could be an issue as well.


Elbethel Kelemu
Support Agent
Runic Games
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On Tue, 26th Sep 2017 at 9:53 am, Brendon Gumpert <brendon.gumpert@gmail.com> wrote:
This game was created using mods so there's no reason to try playing without them. If I wanted to play a vanilla game I would do that.

I do not expect you to troubleshoot the mods we are using. I just have a simple question: is there a way to force Steam to use a specific version?

On Tue, 26th Sep 2017 at 9:23 am, Elbethel Kelemu wrote:
Hi Brandon,

Does it crash when you play a game with out mods?

Elbethel Kelemu
Support Agent
Runic Games

On Mon, 25th Sep 2017 at 8:27 pm, Brendon Gumpert <brendon.gumpert@gmail.com> wrote:
I've already attached all my logs in the runic games/torchlight 2/logs folder, as well as the Ogre.log; where are the "log-ins" you request?

This is the Steam version and we are not playing online using Runic's servers.

Attached are my character's saves plus the shared stash.

Attachments
• save games.7z (2.08 MB)

On Mon, 25th Sep 2017 at 4:07 pm, Elbethel Kelemu wrote:
Hi there,

Sorry to hear about that. Could you send me your last log-ins and saves so I could see where the issue might be?

Best,
Elbethel Kelemu
Support Agent
Runic Games

On Sun, 24th Sep 2017 at 2:33 pm, Brendon Gumpert <brendon.gumpert@gmail.com> wrote:

After updating to the latest version, my client crashes every time the other player character increases a level. This is LAN multiplayer with only one other client. The crash occurs regardless of who hosts the game, and her client does not crash when I level up. I wonder if there's a way to specifically roll back the version of the game to the one immediately previous - 1.25.5.2 worked without issues.

We are both playing using Windows 7 Pro 64 bit with obviously the same mod list.

Attachments
• torchlight 2 support files.7z (75.00 KB)