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  23.       "name": "How do I put my KW Email - Powered by Gmail on my iPhone or iPad device?",
  24.       "title": "How do I put my KW Email - Powered by Gmail on my iPhone or iPad device?",
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  33.       "body": "\u003cp\u003e\u003ca href=\"http://images.kw.com/fusionkb/Gmail-SetupIPhone.pdf\"\u003ePlease click here to learn how to setup your KW Email - Powered by Gmail to your iPhone or iPad device.\u003c/a\u003e\u003c/p\u003e",
  34.       "snippet": "Please click here to learn how to setup your KW Email - Powered by Gmail to your iPhone or iPad device.",
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  38.       "id": 360012099373,
  39.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360012099373-Reset-Your-myKW-Password.json",
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  49.       "created_at": "2018-11-13T17:45:46Z",
  50.       "updated_at": "2018-11-13T17:45:46Z",
  51.       "name": "Reset Your myKW Password",
  52.       "title": "Reset Your myKW Password",
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  61.       "body": "\u003cp\u003eBefore you reset your password, make sure you are logging in to the KW Platform directly by going to\u003cu\u003ehttps://mykw.kw.com\u003c/u\u003e, \u003cu\u003ehttps://kwconnect.com\u003c/u\u003e, or one of the other KW application pages. \u003cbr\u003e   \u003c/p\u003e\n\u003ctable border=\"1\" cellspacing=\"0\" cellpadding=\"0\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/863455\" alt=\"\"\u003e\u003c/td\u003e\n\u003ctd\u003eWhen you get to the login screen, ensure that the web address includes \"https://access.kw.com/.\" If you are trying to sign in on a different login page, you will not be able to do so.\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\n\u003cp\u003e\u003cbr\u003e1. If you are unable to log in, click \u003cstrong\u003eForgot Password\u003c/strong\u003e,\u003cstrong\u003e \u003c/strong\u003ebelow the \"Log In\" button.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/899667\" alt=\"\"\u003e\u003cbr\u003e\u003cbr\u003e2. Enter your \u003cstrong\u003eKW Username\u003c/strong\u003e in the field provided, then click \u003cstrong\u003eSubmit\u003c/strong\u003e. \u003cbr\u003e \u003c/p\u003e\n\u003ctable border=\"1\" cellspacing=\"0\" cellpadding=\"0\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/863455\" alt=\"\"\u003e\u003c/td\u003e\n\u003ctd\u003eIf you do not know your KW Username, contact your Market Center leadership and they can look this up for you. To learn how leadership can find an agent's KW Username, \u003cu\u003e\u003ca href=\"https://answers.kw.com/customer/portal/articles/2954340-leadership-lookup-an-agent-s-username\"\u003eclick here\u003c/a\u003e\u003c/u\u003e.\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\n\u003cp\u003e \u003cbr\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/899665\" alt=\"\"\u003e\u003cbr\u003e\u003cbr\u003e3. Once you click submit, an email will be sent to your KW Password Recovery Email Address, where you can click to change your password.\u003cbr\u003e \u003c/p\u003e\n\u003ctable border=\"1\" cellspacing=\"0\" cellpadding=\"0\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/863455\" alt=\"\"\u003e\u003c/td\u003e\n\u003ctd\u003eIf you are not sure which email address is set as your KW Password Recovery Email Address, contact your Market Center leadership and they can look this up for you. To learn how leadership can find an agent's KW Password Recovery Email Address, \u003cu\u003e\u003ca href=\"https://answers.kw.com/customer/portal/articles/2954350-leadership-lookup-an-agent-s-password-recovery-email\"\u003eclick here\u003c/a\u003e\u003c/u\u003e.\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\n\u003cp\u003e \u003cbr\u003eIf you are unable to recover your password, please contact KW Support directly at 512-306-7191 M-F 7am-6pm CST, and we will be happy to assist you to get you back up and running.\u003c/p\u003e",
  62.       "snippet": "Before you reset your password, make sure you are logging in to the KW Platform directly by going tohttps://mykw.kw.com, https://kwconnect.com, or one of the other KW application pages.      When you get",
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  66.       "id": 360011997754,
  67.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360011997754-Can-anyone-open-Google-documents-even-if-they-aren-t-using-Google-Apps-.json",
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  77.       "created_at": "2018-11-13T17:29:56Z",
  78.       "updated_at": "2018-11-13T17:29:56Z",
  79.       "name": "Can anyone open Google documents, even if they aren't using Google Apps?",
  80.       "title": "Can anyone open Google documents, even if they aren't using Google Apps?",
  81.       "source_locale": "en-us",
  82.       "locale": "en-us",
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  89.       "body": "\u003cp\u003e\u003cspan id=\"answer\"\u003eIf you “Share” a Google document and send the user a link, that user must have a Google account to open the link and see the document.  Otherwise, you can attach a Google document to an email and send it as an attachment.\u003c/span\u003e \u003c/p\u003e",
  90.       "snippet": "If you “Share” a Google document and send the user a link, that user must have a Google account to open the link and see the document.  Otherwise, you can attach a Google document to an email and send",
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  93.     {
  94.       "id": 360012098253,
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  107.       "name": "Sign Out of Gmail",
  108.       "title": "Sign Out of Gmail",
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  117.       "body": "\u003csection class=\"article-container\" data-stats-ve=\"35\"\u003e\n\u003ch1\u003eSign out of Gmail\u003c/h1\u003e\n\u003cdiv class=\"cc\"\u003e\n\u003cp\u003eDepending on what device you use Gmail on, you can either sign out of Gmail, remove your Google Account, or switch between different accounts.\u003c/p\u003e\n\u003cdiv class=\"context-selector-tabs\" data-swap-with-id=\"7034730\"\u003e\n\u003cdiv class=\"context-selector-tab-container\" data-oco=\"1\"\u003e\n\u003ca class=\"context-selector-tab context-selector-selected\" role=\"tab\" href=\"https://support.google.com/mail/answer/8154?hl=en\u0026amp;co=GENIE.Platform%3DDesktop\u0026amp;oco=1\" aria-selected=\"true\"\u003eComputer\u003c/a\u003e \u003ca class=\"context-selector-tab\" role=\"tab\" href=\"https://support.google.com/mail/answer/8154?hl=en\u0026amp;co=GENIE.Platform%3DAndroid\u0026amp;oco=1\" aria-selected=\"false\"\u003eAndroid\u003c/a\u003e\u003ca class=\"context-selector-tab\" role=\"tab\" href=\"https://support.google.com/mail/answer/8154?hl=en\u0026amp;co=GENIE.Platform%3DiOS\u0026amp;oco=1\" aria-selected=\"false\"\u003eiPhone \u0026amp; iPad\u003c/a\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003ch2\u003eSign out on your computer\u003c/h2\u003e\n\u003col\u003e\n\u003cli\u003eOpen \u003ca href=\"https://mail.google.com/\" target=\"_blank\" rel=\"noopener\"\u003eGmail\u003c/a\u003e.\u003c/li\u003e\n\u003cli\u003eIn the top right, click your photo.\u003c/li\u003e\n\u003cli\u003eClick \u003cstrong\u003eSign out\u003c/strong\u003e.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2\u003eSign out from another computer\u003c/h2\u003e\n\u003cp\u003eIf you forgot to sign out of your email on another computer, you can remotely sign out of Gmail.\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eOpen \u003ca href=\"https://mail.google.com/\" target=\"_blank\" rel=\"noopener\"\u003eGmail\u003c/a\u003e.\u003c/li\u003e\n\u003cli\u003eIn the bottom right corner, click \u003cstrong\u003eDetails\u003c/strong\u003e \u003cimg title=\"and then\" src=\"https://lh3.googleusercontent.com/nHFGZ_9xjCh-mP83zMzXQVJF5VYf2n6kwoBIxB2zv3V4VPT4gNTtBye8lYznogLqLPY=w13-h18\" alt=\"and then\" width=\"13\" height=\"18\"\u003e \u003cstrong\u003eSign out all other web sessions\u003c/strong\u003e.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cstrong\u003eTip: \u003c/strong\u003eIf you’re using a public or shared computer, sign out of your Google Account before leaving the computer. Learn more about \u003ca href=\"https://support.google.com/accounts/answer/2917834\"\u003esigning in securely to Google\u003c/a\u003e.\u003c/p\u003e\n\u003ch2\u003eSwitch accounts without signing out\u003c/h2\u003e\n\u003cp\u003eYou can use multiple accounts on the same browser using multiple sign-in. Then, you can switch between your accounts without signing out of either of them. Learn more about \u003ca href=\"https://support.google.com/accounts/answer/1721977\"\u003esigning in to multiple accounts\u003c/a\u003e.\u003c/p\u003e\n\u003c/div\u003e\n\u003c/section\u003e\n\u003cdiv class=\"sub-article-container shaded no-social\"\u003e\n\u003cdiv class=\"article-survey-container\"\u003e \u003c/div\u003e\n\u003c/div\u003e",
  118.       "snippet": "Sign out of Gmail Depending on what device you use Gmail on, you can either sign out of Gmail, remove your Google Account, or switch between different accounts. Computer AndroidiPhone \u0026amp; iPad Sign out",
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  120.     },
  121.     {
  122.       "id": 360012092253,
  123.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360012092253-What-is-the-address-for-Keller-Williams-Realty-International-.json",
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  133.       "created_at": "2018-11-13T15:10:08Z",
  134.       "updated_at": "2018-11-13T15:42:14Z",
  135.       "name": "What is the address for Keller Williams Realty International?",
  136.       "title": "What is the address for Keller Williams Realty International?",
  137.       "source_locale": "en-us",
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  145.       "body": "\u003cp\u003e\u003cspan id=\"answer\"\u003ePlease email us at \u003ca href=\"mailto:support@z3n-kwri.zendesk.com\"\u003esupport@z3n-kwri.zendesk.com\u003c/a\u003e or contact us directly at 512-306-7191.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan id=\"answer\"\u003eOur Support hours are from 7am until 12pm and 1pm until 6pm Central Standard Time, Monday through Friday.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan id=\"answer\"\u003eWe respond to all phone and email inquiries within a 24 business hour response time.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan id=\"answer\"\u003eThe address for KWRI is:\u003cbr\u003e\u003cbr\u003e1221 South Mopac Expressway\u003cbr\u003eSte 400\u003cbr\u003eAustin, TX  78746\u003c/span\u003e\u003c/p\u003e",
  146.       "snippet": "Please email us at support@z3n-kwri.zendesk.com or contact us directly at 512-306-7191. Our Support hours are from 7am until 12pm and 1pm until 6pm Central Standard Time, Monday through Friday. We respond",
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  149.     {
  150.       "id": 360012098613,
  151.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360012098613-Where-Can-I-find-Keller-Williams-Logos-.json",
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  161.       "created_at": "2018-11-13T17:33:54Z",
  162.       "updated_at": "2018-11-13T17:33:54Z",
  163.       "name": "Where Can I find Keller Williams Logos?",
  164.       "title": "Where Can I find Keller Williams Logos?",
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  173.       "body": "\u003cp\u003e\u003cspan id=\"answer\"\u003eYou can find KW Logos as well as all of the font requirements for download on your MyKW Homepage. Click the 'Marketing' tab and pull down to 'Logos and Graphics'\u003c/span\u003e\u003cbr\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan id=\"answer\"\u003ePlease be sure to review the \u003ca href=\"http://mykw.kw.com/kwintranet/ctPost.jsp?pid=462\u0026amp;id=263\" target=\"_blank\" rel=\"noopener\"\u003eStandards and Identity Guide\u003c/a\u003e  which covers all marketing requirements for signage and branding.  The SI Guide is available on the KW Intranet under the Marketing link as well.  \u003ca href=\"http://mykw.kw.com/kwintranet/ctPost.jsp?pid=462\u0026amp;id=263\" target=\"_blank\" rel=\"noopener\"\u003eClick here\u003c/a\u003e to view it.\u003c/span\u003e\u003c/p\u003e",
  174.       "snippet": "You can find KW Logos as well as all of the font requirements for download on your MyKW Homepage. Click the 'Marketing' tab and pull down to 'Logos and Graphics'   Please be sure to review the Standards",
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  177.     {
  178.       "id": 360011990334,
  179.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360011990334-KWRI-Tech-Support.json",
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  189.       "created_at": "2018-11-13T15:13:47Z",
  190.       "updated_at": "2018-11-13T15:43:20Z",
  191.       "name": "KWRI Tech Support",
  192.       "title": "KWRI Tech Support",
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  201.       "body": "\u003cp\u003eYou can contact KWRI Tech support directly by calling 512.306.7191, Monday - Friday, 7:00 a.m. to 6:00 p.m. CT, or by emailing support@z3n-kwri.zendesk.com\u003cbr\u003e\u003cbr\u003eView the KW Support Center's knowledge base by going to \u003cu\u003ez3n-kwri.zendesk.com\u003c/u\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e",
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  218.       "updated_at": "2018-11-13T17:26:15Z",
  219.       "name": "Export Contacts from Gmail",
  220.       "title": "Export Contacts from Gmail",
  221.       "source_locale": "en-us",
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  229.       "body": "\u003cp\u003eYou can quickly export your Gmail Contacts list into a CSV file. Here's how:\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eSign in to Gmail.\u003c/li\u003e\n\u003cli\u003eClick Gmail at the top-left corner of your Gmail page, then choose Contacts.\u003c/li\u003e\n\u003cli\u003eFrom the More drop-down menu, select Export....\u003c/li\u003e\n\u003cli\u003eChoose whether to export all contacts or only one group.\u003c/li\u003e\n\u003cli\u003eSelect the format in which you'd like to export your contacts' information. Please note, some of these formats can lose some contact information.\u003c/li\u003e\n\u003cli\u003eTo transfer contacts between Google accounts, use the Google CSV format. This is the recommended way to back up your Google Contacts.\u003c/li\u003e\n\u003cli\u003eTo transfer contacts to Outlook, Yahoo! Mail, Hotmail, or various other apps, use the Outlook CSV format.\u003c/li\u003e\n\u003cli\u003eTo transfer contacts to Apple Address Book, use the vCard format.\u003c/li\u003e\n\u003cli\u003eClick Export.\u003c/li\u003e\n\u003cli\u003eChoose Save to Disk then click OK.\u003c/li\u003e\n\u003cli\u003eSelect a location to save your file, and click OK.\u003c/li\u003e\n\u003cli\u003eDepending on the requirements of the program to which you're exporting your contacts from Gmail, you can easily edit the file to fit your needs.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cbr\u003eTo Archive your entire Google account, perform the following: \u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eSign in to Gmail.\u003c/li\u003e\n\u003cli\u003eClick your account photo or email address in the top right corner\u003c/li\u003e\n\u003cli\u003eFrom the drop down menu, click Account\u003c/li\u003e\n\u003cli\u003eClick the Data tools tab at the top\u003c/li\u003e\n\u003cli\u003eClick Select data to download under the Data tools box\u003c/li\u003e\n\u003cli\u003eClick the Create an archive button\u003c/li\u003e\n\u003cli\u003eSelect each product you would like to export from your account.\u003c/li\u003e\n\u003cli\u003eClick Create Archive to begin the archive process. Please note that this process will take longer the more data you have. You will receive an email notifying you when it is completed, or you can remain on this page.\u003c/li\u003e\n\u003cli\u003eOnce the Archive is completed, click the Download button. You will be prompted to re-enter your password\u003c/li\u003e\n\u003cli\u003eSelect a location to save your file, and click OK.\u003c/li\u003e\n\u003c/ol\u003e",
  230.       "snippet": "You can quickly export your Gmail Contacts list into a CSV file. Here's how: Sign in to Gmail. Click Gmail at the top-left corner of your Gmail page, then choose Contacts. From the More drop-down menu,",
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  234.       "id": 360012098693,
  235.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360012098693-Access-the-Standard-and-Identities-Guide.json",
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  245.       "created_at": "2018-11-13T17:34:52Z",
  246.       "updated_at": "2018-11-13T17:34:52Z",
  247.       "name": "Access the Standard and Identities Guide",
  248.       "title": "Access the Standard and Identities Guide",
  249.       "source_locale": "en-us",
  250.       "locale": "en-us",
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  257.       "body": "\u003cp\u003eYou can find the \"Standard and Identities Guide\" by clicking the link below.\u003cbr\u003e\u003cbr\u003e\u003cu\u003e\u003ca href=\"http://www.kwconnect.com/details/2018-07-06-5b3fad5389a01-pdf\"\u003eStandard and Identities Guide\u003c/a\u003e\u003c/u\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eYou can also access this guide within \u003cu\u003e\u003ca href=\"http://mykw.kw.com/\"\u003emykw.kw.com\u003c/a\u003e\u003c/u\u003e:​\u003cbr\u003e\u003cbr\u003e1. From your myKW home page, hover over \"Marketing\" at the top of the page and choose \u003cstrong\u003eLogos and Graphics\u003c/strong\u003e.​\u003cbr\u003e\u003cbr\u003e2. ​Use the \u003cstrong\u003eClick Here \u003c/strong\u003elink in the \"Style Guide\" section to access the guide.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/790224\" alt=\"\"\u003e\u003c/p\u003e",
  258.       "snippet": "You can find the \u0026quot;Standard and Identities Guide\u0026quot; by clicking the link below. Standard and Identities Guide You can also access this guide within mykw.kw.com:​ 1. From your myKW home page, hover",
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  262.       "id": 360012099573,
  263.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360012099573-Transfer-your-eEdge-account-to-a-new-Market-Center.json",
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  273.       "created_at": "2018-11-13T17:49:06Z",
  274.       "updated_at": "2018-11-13T17:49:06Z",
  275.       "name": "Transfer your eEdge account to a new Market Center",
  276.       "title": "Transfer your eEdge account to a new Market Center",
  277.       "source_locale": "en-us",
  278.       "locale": "en-us",
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  285.       "body": "\u003cp\u003e\u003cspan id=\"answer\"\u003eAgents can create eEdge accounts based on their active roles at a KW Market Center. If an agent decides to join another market center they will have the ability to create a new eEdge account. Since an agent has devoted time to build their CRM (eEdge system) with leads, contact information, and marketing material, they may choose to use their existing one rather than build a completely new one. If the agent wants to keep the same eEdge account for their New Market center or Business Center,\u003c/span\u003e follow the steps below:\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e1. In the red toolbar across the top of the myKW home page, click the \u003cstrong\u003eSwitch\u003c/strong\u003e link.\u003cbr\u003e\u003cbr\u003e \u003c/p\u003e\n\u003cdiv\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/773517\" alt=\"\"\u003e\u003c/div\u003e\n\u003cp\u003e\u003cbr\u003e\u003cbr\u003e2. This will create a drop-down menu above the eEdge Control Panel. In the drop-down menu, select the new Market Center you wish to move your account to.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan id=\"answer\"\u003e3. This will change your myKW home page to the Market Center you chose. Since it is a new Market Center, you will need to activate your eEdge account by clicking on the \u003cstrong\u003eActivate eEdge Now!\u003c/strong\u003ebutton. \u003c/span\u003e\u003cbr\u003e\u003cbr\u003e \u003c/p\u003e\n\u003cdiv\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/773562\" alt=\"\"\u003e\u003c/div\u003e\n\u003cp\u003e\u003cbr\u003e\u003cbr\u003eSince you already have an eEdge account, the system will recognize you have an existing account and will ask you to either create a new account or choose your existing account to tie to your new Market Center. \u003cbr\u003e\u003cbr\u003e \u003c/p\u003e\n\u003cdiv\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/773520\" alt=\"\"\u003e\u003c/div\u003e\n\u003cp\u003e\u003cbr\u003e\u003cbr\u003e4. Choose your existing eEdge account, click \u003cstrong\u003eSubmit\u003c/strong\u003e and it will move the eEdge Control Panel to the new Market Center, on your myKW home page.\u003c/p\u003e",
  286.       "snippet": "Agents can create eEdge accounts based on their active roles at a KW Market Center. If an agent decides to join another market center they will have the ability to create a new eEdge account. Since an",
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  291.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360011998334-What-are-the-PMS-and-CMYK-color-codes-for-KW-red-.json",
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  303.       "name": "What are the PMS and CMYK color codes for KW red?",
  304.       "title": "What are the PMS and CMYK color codes for KW red?",
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  313.       "body": "\u003ctable border=\"0\" cellspacing=\"1\" cellpadding=\"1\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd align=\"left\" valign=\"top\"\u003e\n\u003ch2\u003e\n\u003cstrong class=\"res_word res_word_1\"\u003eKW\u003c/strong\u003e Print Logo Colors in \u003cstrong class=\"res_word res_word_2\"\u003ePMS\u003c/strong\u003e:\u003c/h2\u003e\n \n\u003cdiv\u003eKW® \u003cstrong class=\"res_word res_word_2\"\u003eRed\u003c/strong\u003e: Pantone Matching System 200\u003c/div\u003e\n \n\u003cdiv\u003eKW® Gray: Pantone Matching System 424\u003c/div\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003ch2\u003eKW Print Logo Colors in \u003cstrong class=\"res_word res_word_4\"\u003eCMYK\u003c/strong\u003e:\u003c/h2\u003e\n\u003cp\u003eKW® Red:\u003cbr\u003eC=0 M=100\u003cbr\u003eY=66 K=13\u003c/p\u003e\n\u003cp\u003eKW® Gray:\u003cbr\u003eC=0 M=0\u003cbr\u003eY=0 K=61\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003ch2\u003eKWU Print Logo Colors in PMS:\u003c/h2\u003e\n\u003cp\u003eKWU – Black \u003cstrong class=\"res_word res_word_3\"\u003eand\u003c/strong\u003e Pantone Matching System 200\u003cbr\u003eKWU Connect – Black and Pantone Matching System 3165\u003cbr\u003eKWU MAPS Institute – Black and Pantone Matching System 261\u003cbr\u003e \u003c/p\u003e\n\u003c/td\u003e\n\u003ctd\u003e\n\u003ch3\u003eKW Standard Web Colors in Hex \u0026amp; RGB:\u003c/h3\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003ctable border=\"0\" width=\"215\" cellspacing=\"5\" cellpadding=\"0\" align=\"center\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd class=\"style10\" width=\"104\"\u003e\n\u003cfont color=\"#b40101\"\u003e\u003cfont face=\"Verdana\"\u003e\u003cspan class=\"style19\"\u003eKW® Red:\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003cbr\u003eHex: #B40101   \u003cbr\u003eRGB: 180-1-1\u003c/td\u003e\n\u003ctd width=\"35\"\u003e\u003cimg src=\"http://www.kw.com/webmore/jsp/marketing/pages/images/marketing/kw_colors/image002.jpg\" alt=\"\" width=\"33\" height=\"33\"\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd class=\"style10\"\u003e\n\u003cfont color=\"#b40101\"\u003e\u003cfont face=\"Verdana\"\u003e\u003cspan class=\"style19\"\u003eDark Red:\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003cbr\u003eHex: #990000  \u003cbr\u003eRGB: 153-0-0\u003c/td\u003e\n\u003ctd\u003e\u003cimg src=\"http://www.kw.com/webmore/jsp/marketing/pages/images/marketing/kw_colors/image004.jpg\" alt=\"\" width=\"33\" height=\"33\"\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd class=\"style10\"\u003e\n\u003cfont color=\"#b40101\"\u003e\u003cfont face=\"Verdana\"\u003e\u003cspan class=\"style19\"\u003eKhaki:\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003cbr\u003eHex: #EFEFDE \u003cbr\u003eRGB: 239-239-222\u003c/td\u003e\n\u003ctd\u003e\u003cimg src=\"http://www.kw.com/webmore/jsp/marketing/pages/images/marketing/kw_colors/image006.jpg\" alt=\"\" width=\"33\" height=\"33\" border=\"1\"\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd class=\"style10\"\u003e\n\u003cfont color=\"#b40101\"\u003e\u003cfont face=\"Verdana\"\u003e\u003cspan class=\"style19\"\u003eTaupe:\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003cbr\u003eHex: #A19F91\u003cbr\u003eRGB: 161-159-145\u003c/td\u003e\n\u003ctd\u003e\u003cimg src=\"http://www.kw.com/webmore/jsp/marketing/pages/images/marketing/kw_colors/image008.jpg\" alt=\"\" width=\"33\" height=\"33\"\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd class=\"style10\"\u003e\n\u003cfont color=\"#b40101\"\u003e\u003cfont face=\"Verdana\"\u003e\u003cspan class=\"style19\"\u003eLight Taupe:\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003cbr\u003eHex: #DFDFD9 \u003cbr\u003eRGB: 223-223-217\u003c/td\u003e\n\u003ctd\u003e\u003cimg src=\"http://www.kw.com/webmore/jsp/marketing/pages/images/marketing/kw_colors/image010.jpg\" alt=\"\" width=\"33\" height=\"33\"\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd class=\"style10\"\u003e\n\u003cfont color=\"#b40101\"\u003e\u003cfont face=\"Verdana\"\u003e\u003cspan class=\"style19\"\u003eGray 1\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003cbr\u003eHex: #333333   \u003cbr\u003eRGB: 51-51-51\u003c/td\u003e\n\u003ctd\u003e\u003cimg src=\"http://www.kw.com/webmore/jsp/marketing/pages/images/marketing/kw_colors/image012.jpg\" alt=\"\" width=\"33\" height=\"33\"\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd class=\"style10\"\u003e\n\u003cfont color=\"#b40101\"\u003e\u003cfont face=\"Verdana\"\u003e\u003cspan class=\"style19\"\u003eGray 2\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003cbr\u003eHex: #666666   \u003cbr\u003eRGB: 102-102-102\u003c/td\u003e\n\u003ctd\u003e\u003cimg src=\"http://www.kw.com/webmore/jsp/marketing/pages/images/marketing/kw_colors/image014.jpg\" alt=\"\" width=\"33\" height=\"33\"\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd class=\"style10\"\u003e\n\u003cfont color=\"#b40101\"\u003e\u003cfont face=\"Verdana\"\u003e\u003cspan class=\"style19\"\u003eGray 3\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003cbr\u003eHex: #999999   \u003cbr\u003eRGB: 153-153-153\u003c/td\u003e\n\u003ctd\u003e\u003cimg src=\"http://www.kw.com/webmore/jsp/marketing/pages/images/marketing/kw_colors/image016.jpg\" alt=\"\" width=\"33\" height=\"33\"\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd class=\"style10\"\u003e\n\u003cfont color=\"#b40101\"\u003e\u003cfont face=\"Verdana\"\u003e\u003cspan class=\"style19\"\u003eGray 4\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003cbr\u003eHex: #CCCCCC \u003cbr\u003eRGB: 204-204-204\u003c/td\u003e\n\u003ctd\u003e\u003cimg src=\"http://www.kw.com/webmore/jsp/marketing/pages/images/marketing/kw_colors/image018.jpg\" alt=\"\" width=\"33\" height=\"33\"\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd class=\"style10\"\u003e\n\u003cfont color=\"#b40101\"\u003e\u003cfont face=\"Verdana\"\u003e\u003cspan class=\"style19\"\u003eBlack:\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003cbr\u003eHex: #000000   \u003cbr\u003eRGB: 0-0-0\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e",
  314.       "snippet": "KW Print Logo Colors in PMS:   KW® Red: Pantone Matching System 200   KW® Gray: Pantone Matching System 424   KW Print Logo Colors in CMYK: KW® Red: C=0 M=100 Y=66 K=13 KW® Gray: C=0 M=0 Y=0 K=61   KWU",
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  318.       "id": 360012098073,
  319.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360012098073-Google-Apps-connected-to-the-KW-G-Suite.json",
  320.       "html_url": "https://kwri.zendesk.com/hc/en-us/articles/360012098073-Google-Apps-connected-to-the-KW-G-Suite",
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  329.       "created_at": "2018-11-13T17:25:02Z",
  330.       "updated_at": "2018-11-13T17:25:02Z",
  331.       "name": "Google Apps connected to the KW G-Suite",
  332.       "title": "Google Apps connected to the KW G-Suite",
  333.       "source_locale": "en-us",
  334.       "locale": "en-us",
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  341.       "body": "\u003cdiv\u003eKeller Williams partnered with Google to provide each active KW associate with a Google G-Suite account. This includes Gmail, Docs, Drive, and Calendar, as well as many other Google apps.\u003cbr\u003e\u003cbr\u003eIt's important to know that your KW G-Suite is \u003cu\u003enot connected\u003c/u\u003e to \u003cstrong\u003eGoogle Wallet\u003c/strong\u003e. This means that you cannot pay for anything through your @KW.com G-Suite account. If there is something you have to pay Google for, you must set it up through a personal @Gmail.com account.\u003cbr\u003e\u003cbr\u003eBelow are links to the Google apps that you are able to access through your @KW.com G-Suite account:\u003cbr\u003e \u003c/div\u003e\n\u003ctable border=\"1\" cellspacing=\"1\" cellpadding=\"1\" align=\"left\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e \u003c/td\u003e\n\u003ctd\u003e\n\u003cbr\u003e\u003cbr\u003e \u003c/td\u003e\n\u003ctd\u003e \u003c/td\u003e\n\u003ctd\u003e \u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003ca href=\"https://gsuite.google.com/learning-center/products/gmail/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786425\" alt=\"\"\u003e\u003c/a\u003e​\u003cbr\u003e \u003c/td\u003e\n\u003ctd\u003e\u003ca href=\"https://gsuite.google.com/learning-center/products/calendar/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786426\" alt=\"\"\u003e\u003c/a\u003e\u003c/td\u003e\n\u003ctd\u003e\u003ca href=\"https://gsuite.google.com/learning-center/products/contacts/get-started/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/791791\" alt=\"\"\u003e\u003c/a\u003e\u003c/td\u003e\n\u003ctd\u003e\n\u003ca href=\"http://www.google.com/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/791789\" alt=\"\"\u003e\u003c/a\u003e \u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003ca href=\"https://gsuite.google.com/learning-center/products/docs/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786430\" alt=\"\"\u003e\u003c/a\u003e\u003cbr\u003e \u003c/td\u003e\n\u003ctd\u003e\u003ca href=\"https://gsuite.google.com/learning-center/products/sheets/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786432\" alt=\"\"\u003e\u003c/a\u003e\u003c/td\u003e\n\u003ctd\u003e\u003ca href=\"https://gsuite.google.com/learning-center/products/slides/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786433\" alt=\"\"\u003e\u003c/a\u003e\u003c/td\u003e\n\u003ctd\u003e\u003ca href=\"https://gsuite.google.com/learning-center/products/forms/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786434\" alt=\"\"\u003e\u003c/a\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003ca href=\"https://gsuite.google.com/learning-center/products/drive/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786429\" alt=\"\"\u003e\u003c/a\u003e\u003cbr\u003e \u003c/td\u003e\n\u003ctd\u003e\u003ca href=\"https://translate.google.com/about/intl/en_ALL/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786437\" alt=\"\"\u003e\u003c/a\u003e\u003c/td\u003e\n\u003ctd\u003e\u003ca href=\"https://gsuite.google.com/learning-center/products/hangouts/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/787541\" alt=\"\"\u003e\u003c/a\u003e\u003c/td\u003e\n\u003ctd\u003e\u003ca href=\"http://www.google.com/googlevoice/about.html\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786438\" alt=\"\"\u003e\u003c/a\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e  \u003ca href=\"https://www.google.com/business/?gmbsrc=ww-ww-et-gs-z-gmb-s-z-h~pro-z-u\u0026amp;ppsrc=GMBB0\u0026amp;utm_campaign=ww-ww-et-gs-z-gmb-s-z-h~pro-z-u\u0026amp;utm_source=gmb\u0026amp;utm_medium=et\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786439\" alt=\"\"\u003e\u003c/a\u003e \u003cbr\u003e \u003c/td\u003e\n\u003ctd\u003e\n\u003ca href=\"https://www.google.com/analytics/#?modal_active=none\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786440\" alt=\"\"\u003e\u003c/a\u003e \u003c/td\u003e\n\u003ctd\u003e \u003ca href=\"http://www.google.com/finance\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786441\" alt=\"\"\u003e\u003c/a\u003e \u003c/td\u003e\n\u003ctd\u003e  \u003ca href=\"https://news.google.com/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786442\" alt=\"\"\u003e\u003c/a\u003e   \u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003ca href=\"https://www.youtube.com/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786443\" alt=\"\"\u003e\u003c/a\u003e\u003cbr\u003e \u003c/td\u003e\n\u003ctd\u003e\u003ca href=\"https://www.blogger.com/about/?r=1-null_user\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786444\" alt=\"\"\u003e\u003c/a\u003e\u003c/td\u003e\n\u003ctd\u003e\u003ca href=\"https://gsuite.google.com/learning-center/products/google-plus/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786548\" alt=\"\"\u003e\u003c/a\u003e\u003c/td\u003e\n\u003ctd\u003e\u003ca href=\"https://photos.google.com/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786436\" alt=\"\"\u003e\u003c/a\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003ca href=\"https://gsuite.google.com/learning-center/products/keep/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786435\" alt=\"\"\u003e\u003c/a\u003e\u003c/td\u003e\n\u003ctd\u003e\u003ca href=\"https://www.google.com/maps/about/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/786428\" alt=\"\"\u003e\u003c/a\u003e\u003c/td\u003e\n\u003ctd\u003e \u003c/td\u003e\n\u003ctd\u003e \u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e \u003c/td\u003e\n\u003ctd\u003e\n\u003cbr\u003e\u003cbr\u003e \u003c/td\u003e\n\u003ctd\u003e \u003c/td\u003e\n\u003ctd\u003e \u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003ca href=\"https://books.google.com/\" target=\"_blank\" rel=\"noopener\"\u003eGoogle Books\u003c/a\u003e\u003cbr\u003e\u003cbr\u003e\u003ca href=\"https://www.google.com/settings/chrome/sync\" target=\"_blank\" rel=\"noopener\"\u003eGoogle Chrome Sync\u003c/a\u003e\u003cbr\u003e\u003cbr\u003e\u003ca href=\"https://cse.google.com/cse/\" target=\"_blank\" rel=\"noopener\"\u003eGoogle Custom Search Engine\u003c/a\u003e\u003cbr\u003e\u003cbr\u003e\u003ca href=\"https://www.google.com/webmasters/tools/home?hl=en\u0026amp;pli=1\" target=\"_blank\" rel=\"noopener\"\u003eGoogle Search Console\u003c/a\u003e\u003cbr\u003e\u003cbr\u003e​\u003ca href=\"https://takeout.google.com/settings/takeout\" target=\"_blank\" rel=\"noopener\"\u003eGoogle Takeout\u003c/a\u003e\u003cbr\u003e\u003cbr\u003e\u003ca href=\"https://sites.google.com/site/moderatorhelpcenter/getting-started/guide\" target=\"_blank\" rel=\"noopener\"\u003eGoogle Moderator\u003c/a\u003e\u003cbr\u003e\u003cbr\u003e​\u003ca href=\"https://www.youtube.com/dashboard?o=U\" target=\"_blank\" rel=\"noopener\"\u003eYouTube Content Management System\u003c/a\u003e\u003c/p\u003e",
  342.       "snippet": "Keller Williams partnered with Google to provide each active KW associate with a Google G-Suite account. This includes Gmail, Docs, Drive, and Calendar, as well as many other Google apps. It's important",
  343.       "result_type": "article"
  344.     },
  345.     {
  346.       "id": 360012092433,
  347.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360012092433-Agent-insurance-KW-Wellness-Program-information.json",
  348.       "html_url": "https://kwri.zendesk.com/hc/en-us/articles/360012092433-Agent-insurance-KW-Wellness-Program-information",
  349.       "author_id": 369052547933,
  350.       "comments_disabled": false,
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  356.       "section_id": 360002515714,
  357.       "created_at": "2018-11-13T15:21:42Z",
  358.       "updated_at": "2018-11-13T15:41:39Z",
  359.       "name": "Agent insurance / KW Wellness Program information",
  360.       "title": "Agent insurance / KW Wellness Program information",
  361.       "source_locale": "en-us",
  362.       "locale": "en-us",
  363.       "outdated": false,
  364.       "outdated_locales": [],
  365.       "edited_at": "2018-11-13T15:41:15Z",
  366.       "user_segment_id": null,
  367.       "permission_group_id": 618093,
  368.       "label_names": [],
  369.       "body": "\u003cp\u003eLogin to http://mykw.kw.com. Hover your mouse cursor over Resources and select KW Wellness Program from the drop down menu.\u003c/p\u003e",
  370.       "snippet": "Login to http://mykw.kw.com. Hover your mouse cursor over Resources and select KW Wellness Program from the drop down menu.",
  371.       "result_type": "article"
  372.     },
  373.     {
  374.       "id": 360012099333,
  375.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360012099333-Change-your-myKW-password.json",
  376.       "html_url": "https://kwri.zendesk.com/hc/en-us/articles/360012099333-Change-your-myKW-password",
  377.       "author_id": 369052547933,
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  384.       "section_id": 360002543953,
  385.       "created_at": "2018-11-13T17:45:07Z",
  386.       "updated_at": "2018-11-13T17:45:07Z",
  387.       "name": "Change your myKW password",
  388.       "title": "Change your myKW password",
  389.       "source_locale": "en-us",
  390.       "locale": "en-us",
  391.       "outdated": false,
  392.       "outdated_locales": [],
  393.       "edited_at": "2018-11-13T17:45:07Z",
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  395.       "permission_group_id": 618093,
  396.       "label_names": [],
  397.       "body": "\u003cp\u003eIf you have forgotten\u003cstrong\u003e\u003cem\u003e \u003c/em\u003e\u003c/strong\u003eyour password, click \u003cstrong\u003eForgot Password \u003c/strong\u003ebelow the \"Log In\" button and follow the steps to recover your username/password. For more password recovery help, \u003ca href=\"http://answers.kw.com/customer/en/portal/articles/2140907-recover-your-mykw-password?b_id=1286\"\u003eclick here\u003c/a\u003e.\u003cbr\u003e \u003c/p\u003e\n\u003ctable border=\"1\" cellspacing=\"0\" cellpadding=\"0\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/863455\" alt=\"\"\u003e\u003c/td\u003e\n\u003ctd\u003eIf you are unable to recover your username/password using the link, you're more than welcome to call KW Support at 512-306-7191 Monday - Friday, 7:00 a.m. to 6:00 p.m. CT and they can help with this.\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\n\u003cp\u003e\u003cbr\u003eTo change your myKW password, follow the steps below:\u003cbr\u003e\u003cbr\u003e1. Log in to \u003cu\u003emykw.kw.com\u003c/u\u003e.\u003cbr\u003e\u003cbr\u003e2. Hover over \"Technology\" at the top of the page and Choose \u003cstrong\u003eChange Password \u003c/strong\u003efrom the drop-down.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/785863\" alt=\"\"\u003e\u003cbr\u003e\u003cbr\u003e3. Enter your new password in the field provided, then confirm this by entering it a second time in the \"Confirm Password\" field. Your new password must be 8 - 20 characters and consist of the following:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eAt least one uppercase letter\u003c/li\u003e\n\u003cli\u003eAt least one lowercase letter\u003c/li\u003e\n\u003cli\u003eAt least one number\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cbr\u003e4. ​In case you forget your password, enter or update the non-KW.com email address you would like any password resets sent to, in the field provided, and enter a mobile phone number for recovery purposes.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/900631\" alt=\"\"\u003e\u003cbr\u003e  \u003cbr\u003e5. Click \u003cstrong\u003eSubmit\u003c/strong\u003e, at the bottom of the page, and the system will let you know whether your new password was accepted or denied.​\u003c/p\u003e",
  398.       "snippet": "If you have forgotten your password, click Forgot Password below the \u0026quot;Log In\u0026quot; button and follow the steps to recover your username/password. For more password recovery help, click here.   If",
  399.       "result_type": "article"
  400.     },
  401.     {
  402.       "id": 360011990234,
  403.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360011990234-How-To-Look-Up-a-KW-User-Name-.json",
  404.       "html_url": "https://kwri.zendesk.com/hc/en-us/articles/360011990234-How-To-Look-Up-a-KW-User-Name-",
  405.       "author_id": 369052547933,
  406.       "comments_disabled": false,
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  412.       "section_id": 360002515714,
  413.       "created_at": "2018-11-13T15:11:45Z",
  414.       "updated_at": "2018-11-13T15:43:48Z",
  415.       "name": "How To Look Up a KW User Name ",
  416.       "title": "How To Look Up a KW User Name ",
  417.       "source_locale": "en-us",
  418.       "locale": "en-us",
  419.       "outdated": false,
  420.       "outdated_locales": [],
  421.       "edited_at": "2018-11-13T15:41:15Z",
  422.       "user_segment_id": null,
  423.       "permission_group_id": 618093,
  424.       "label_names": [],
  425.       "body": "\u003cp\u003eIf an associate has forgotten their myKW OneLogin username, you can look it up in the associate’s White Pages profile.\u003cbr\u003e\u003cbr\u003e1.Go to \u003ca href=\"https://secure.kw.com/rosterTools\"\u003esecure.kw.com/rosterTools\u003c/a\u003e.\u003cbr\u003e\u003cbr\u003e2.Click \u003cstrong\u003eAssociate Information\u003c/strong\u003e.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/777902\" alt=\"\"\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e3.   Enter part or all of the associate’s name and click \u003cstrong\u003eSearch\u003c/strong\u003e.\u003cbr\u003e\u003cbr\u003e4.   Locate the associate in the list of results and click their \u003cstrong\u003ename\u003c/strong\u003e.\u003cbr\u003e\u003cbr\u003e5.   The “User Name” field is the fourth from the top.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/777890\" alt=\"\"\u003e\u003cbr\u003e \u003c/p\u003e",
  426.       "snippet": "If an associate has forgotten their myKW OneLogin username, you can look it up in the associate’s White Pages profile. 1.Go to secure.kw.com/rosterTools. 2.Click Associate Information. 3.   Enter part",
  427.       "result_type": "article"
  428.     },
  429.     {
  430.       "id": 360012098573,
  431.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360012098573-Can-I-have-a-copy-of-the-KWCares-logo-.json",
  432.       "html_url": "https://kwri.zendesk.com/hc/en-us/articles/360012098573-Can-I-have-a-copy-of-the-KWCares-logo-",
  433.       "author_id": 369052547933,
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  440.       "section_id": 360002515734,
  441.       "created_at": "2018-11-13T17:33:19Z",
  442.       "updated_at": "2018-11-13T17:33:19Z",
  443.       "name": "Can I have a copy of the KWCares logo?",
  444.       "title": "Can I have a copy of the KWCares logo?",
  445.       "source_locale": "en-us",
  446.       "locale": "en-us",
  447.       "outdated": false,
  448.       "outdated_locales": [],
  449.       "edited_at": "2018-11-13T17:33:19Z",
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  452.       "label_names": [],
  453.       "body": "\u003cp\u003ePlease note that the KW Cares logo/trademark is property of KW Cares and may not be used in fundraising materials, on websites, in Market Center materials, etc. without the written consent of KW Cares.  This is to protect the charitable standing of the organization with the IRS. To ensure that the name or image is never used to market KW business, we strictly limit use of the logo to activities and events we have authorized.  Please contact KW Cares at \u003ca href=\"mailto:kwcares@kw.com?subject=Logo%20usage\"\u003ekwcares@kw.com\u003c/a\u003e for permission to use the logo in conjunction with an approved fundraiser, or submit the \u003ca href=\"http://kwcares.org/pages/form_fundraisers_approval.shtml\" target=\"_blank\" rel=\"noopener\"\u003eFundraiser Agreement form\u003c/a\u003e. \u003c/p\u003e",
  454.       "snippet": "Please note that the KW Cares logo/trademark is property of KW Cares and may not be used in fundraising materials, on websites, in Market Center materials, etc. without the written consent of KW Cares.",
  455.       "result_type": "article"
  456.     },
  457.     {
  458.       "id": 360012092453,
  459.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360012092453-Agent-not-showing-during-agent-search-on-kw-com.json",
  460.       "html_url": "https://kwri.zendesk.com/hc/en-us/articles/360012092453-Agent-not-showing-during-agent-search-on-kw-com",
  461.       "author_id": 369052547933,
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  469.       "created_at": "2018-11-13T15:22:21Z",
  470.       "updated_at": "2018-11-13T15:42:31Z",
  471.       "name": "Agent not showing during agent search on kw.com",
  472.       "title": "Agent not showing during agent search on kw.com",
  473.       "source_locale": "en-us",
  474.       "locale": "en-us",
  475.       "outdated": false,
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  477.       "edited_at": "2018-11-13T15:41:15Z",
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  481.       "body": "\u003cp\u003eLogin to http://mykw.kw.com. Open the agent's profile through the whitepages. Make sure that the box titled \"Display for Customers\" is checked as yes. If it does say yes and he/she is still not showing up, please email kwmcangel@kw.com.\u003c/p\u003e",
  482.       "snippet": "Login to http://mykw.kw.com. Open the agent's profile through the whitepages. Make sure that the box titled \u0026quot;Display for Customers\u0026quot; is checked as yes. If it does say yes and he/she is still not",
  483.       "result_type": "article"
  484.     },
  485.     {
  486.       "id": 360011997494,
  487.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360011997494-Create-your-KW-com-Gmail-account.json",
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  497.       "created_at": "2018-11-13T17:26:55Z",
  498.       "updated_at": "2018-11-13T17:26:55Z",
  499.       "name": "Create your @KW.com Gmail account",
  500.       "title": "Create your @KW.com Gmail account",
  501.       "source_locale": "en-us",
  502.       "locale": "en-us",
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  505.       "edited_at": "2018-11-13T17:26:55Z",
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  509.       "body": "\u003cp\u003eEach Keller Williams agent is given a Google account when they first come on board with an @kw.com domain. The account will include the core apps, Gmail, Drive, Hangouts, and Calendar. The account also comes with 30 gigabytes of storage capacity. To sign up for your @kw.com account, please follow the instructions below.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e1. Log on to \u003ca href=\"http://mykw.kw.com/kwintranet/getSiteCT.action?id=264\u0026amp;sid=64\"\u003ehttp://mykw.kw.com\u003c/a\u003e, then hover over the \"Technology\" tab at the top of the page, and select\u003cstrong\u003eKW Email\u003c/strong\u003e from the drop down.\u003cbr\u003e\u003cbr\u003e \u003c/p\u003e\n\u003cdiv\u003e\u003cimg src=\"http://images.marketleader.com/assets/30/1860630_4005439_f.png?636280197413718893?v=1492448141301\" alt=\"\"\u003e\u003c/div\u003e\n\u003cp\u003e\u003cbr\u003e\u003cbr\u003e2. On the \"KW Google Apps for Business Email\" page, click the \u003cstrong\u003eSign Up\u003c/strong\u003e link.\u003cbr\u003e\u003cbr\u003e \u003c/p\u003e\n\u003cdiv\u003e\u003cimg src=\"http://images.marketleader.com/assets/30/1860630_4005454_f.png?636280199125966733?v=1492448302803\" alt=\"\"\u003e\u003c/div\u003e\n\u003cp\u003e\u003cbr\u003e\u003cbr\u003e3. Create your account:\u003cbr\u003e\u003cbr\u003eYou first want to choose the required domain from the drop-down list. In most cases, you will choose @KW.com, but if you are a part of a membership group like KW Luxury or KW Commercial, you will have the option to choose the domain for your second account.\u003cbr\u003e\u003cbr\u003eOnce the domain is chosen, you will see a list of automatically generated email addresses you can choose from. You can choose one of these, or you can click on \u003cstrong\u003eI'd like to choose a different email address \u003c/strong\u003eand type in the email address that you would like to use.\u003cbr\u003e\u003cbr\u003e \u003c/p\u003e\n\u003cdiv\u003e\u003cimg src=\"http://images.marketleader.com/assets/30/1860630_4005869_f.png?636280252852304328?v=1492453685237\" alt=\"\"\u003e\u003c/div\u003e\n\u003cdiv\u003e\n\u003cbr\u003e \u003c/div\u003e\n\u003cp\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/778368\" alt=\"\"\u003e  \u003cem\u003eIf you choose one of the automatically generated email addresses, it will be immediately approved and ready to use.​\u003cbr\u003e\u003cbr\u003eThe address must be a minimum of 4 characters. (This name should be easily associated with your name so that clients can better recall your email address. For agent Jane Doe, janedoe@kw.com would be a good choice.) Your address can be up to 16 characters long. Addresses may only consist of letters, numbers, hyphens, periods, and underscores. No spaces, commas, quotation marks, or other characters. Also, we will not approve a KW email address using any of the following:\u003cbr\u003e\u003cbr\u003eKWRI\u003cbr\u003eKLRW\u003cbr\u003eKWRG\u003cbr\u003eKWMC\u003cbr\u003eagent\u003cbr\u003erealty\u003cbr\u003erealestate\u003cbr\u003erealtor\u003cbr\u003eculture\u003cbr\u003ekwcares (or similar)\u003cbr\u003ekwconnect (or similar)\u003cbr\u003ekeller (unless the first or last name of the associate is Keller)\u003cbr\u003eMREA\u003cbr\u003eMREI\u003cbr\u003emillionaire\u003cbr\u003eKW (before the @ sign)\u003cbr\u003efrontdesk\u003cbr\u003edirector\u003cbr\u003edofi\u003cbr\u003ecustomer\u003cbr\u003eservice(s)\u003cbr\u003ecopier\u003cbr\u003eprinter\u003cbr\u003eassistant\u003cbr\u003ecompliance\u003cbr\u003eclient\u003cbr\u003emca\u003cbr\u003eteamlead\u003cbr\u003eoperating principal\u003cbr\u003ebroker\u003cbr\u003eadmin\u003cbr\u003ekpa\u003c/em\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eOnce you have chosen your address and have entered a password for the account, click the \u003cstrong\u003eCreate Email\u003c/strong\u003e button.\u003cbr\u003e\u003cbr\u003ePlease be aware that you will not receive a direct confirmation from KW advising that your request was approved or denied. Emails are usually approved after 1 business day. To find out if your account was approved you can follow the first 4 steps of the sign-up process in order to determine the approval status of your request. The address request box will no longer be there. It will be replaced with a confirmation or denial message. The image below shows what it will look like after your email address is approved:\u003cbr\u003e\u003cbr\u003e \u003c/p\u003e\n\u003cdiv\u003e\u003cimg src=\"http://images.marketleader.com/assets/30/1860630_4005381_f.jpg?636280190735737608?v=1492447461510\" alt=\"\"\u003e\u003c/div\u003e\n\u003cp\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eOnce the email address is approved, you can then sign in to your account at \u003ca href=\"http://gmail.com/\"\u003e\u003cu\u003eG\u003c/u\u003e\u003c/a\u003e\u003cu\u003e\u003ca href=\"https://accounts.google.com/\"\u003email.com\u003c/a\u003e\u003c/u\u003e.\u003c/p\u003e",
  510.       "snippet": "Each Keller Williams agent is given a Google account when they first come on board with an @kw.com domain. The account will include the core apps, Gmail, Drive, Hangouts, and Calendar. The account also",
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  513.     {
  514.       "id": 360011990194,
  515.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360011990194-Browser-Compatibility-.json",
  516.       "html_url": "https://kwri.zendesk.com/hc/en-us/articles/360011990194-Browser-Compatibility-",
  517.       "author_id": 369052547933,
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  525.       "created_at": "2018-11-13T15:10:54Z",
  526.       "updated_at": "2018-11-13T15:39:59Z",
  527.       "name": "Browser Compatibility ",
  528.       "title": "Browser Compatibility ",
  529.       "source_locale": "en-us",
  530.       "locale": "en-us",
  531.       "outdated": false,
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  533.       "edited_at": "2018-11-13T15:39:59Z",
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  537.       "body": "\u003cp\u003eOur websites and tools are built using the technology best fit for the job. Sometimes certain browsers can limit these technologies if they are not set up correctly or if they do not support the technologies used. Below we've listed common solutions that help to reduce the amount of roadblocks hit when using our websites and tools.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eTry it on a more compatible browser:\u003c/strong\u003e Sometimes KW Technology will work better depending on what browser you are using. Mozilla Firefox is typically the best browser to use for all KW Software. Apple Safari is generally the worst. You may get better results for some legacy software, like the online 411 and service areas, while using Opera or Internet Explorer as your temporary browser. Below are the most common browser options. Click on the Browser to Download.\u003cbr\u003e\u003cbr\u003e\u003ca href=\"https://www.mozilla.org/en-US/firefox/new/\"\u003eMozilla Firefox\u003c/a\u003e\u003cbr\u003e\u003ca href=\"https://support.google.com/chrome/answer/95346?hl=en\"\u003eGoogle Chrome\u003c/a\u003e\u003cbr\u003e\u003ca href=\"http://www.opera.com/\"\u003eOpera\u003c/a\u003e\u003cbr\u003e\u003ca href=\"http://windows.microsoft.com/en-us/internet-explorer/download-ie\"\u003eInternet Explorer\u003c/a\u003e\u003cbr\u003e\u003ca href=\"https://support.apple.com/downloads/safari\"\u003eApple Safari\u003c/a\u003e\u003cbr\u003e \u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eClear Cookies and Cache\u003c/strong\u003e\u003cbr\u003eOftentimes, internet browsers will save information for websites that you visit often in order to reduce the amount of load time next time you visit. The information saved is referred to as \u003cem\u003e\u003cstrong\u003ecookies \u003c/strong\u003e\u003c/em\u003eand the location in which website information is saved is called your \u003cem\u003e\u003cstrong\u003ecache\u003c/strong\u003e\u003c/em\u003e. This can become problematic if the browser caches a website that is experiencing an issue because, even if the issue has been solved, the cache will continue to show the error. In order to resolve this, you will need to clear your cookies and cache. Below we have provided a few links that explain how to clear cookies and cache on various browsers:\u003cbr\u003e \u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https://support.google.com/chrome/answer/95582\"\u003eGoogle Chrome\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11\" target=\"_blank\" rel=\"noopener\"\u003eWindows Internet Explorer\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://support.mozilla.org/en-US/kb/how-clear-firefox-cache\" target=\"_blank\" rel=\"noopener\"\u003eMozilla Firefox\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://support.apple.com/kb/PH17186?viewlocale=en_US\u0026amp;locale=en_US\" target=\"_blank\" rel=\"noopener\"\u003eApple Safari\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://help.opera.com/Windows/12.10/en/cache.html\" target=\"_blank\" rel=\"noopener\"\u003eOpera\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eEffect of clearing cache and cookies:\u003c/strong\u003e Keep in mind that clearing your cache and cookies erases your settings for websites. Here are some examples:\u003cbr\u003e \u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf you opted to have sites remember your username and password, they will be cleared from your browser's memory when you clear cache and cookies, and you'll have to sign in again.\u003c/li\u003e\n\u003cli\u003eWebsites might load a little slower because all of the images and content pieces have to be loaded from scratch.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e If you're still seeing problems in how webpages are displayed in your browser we also suggest...\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eUpdate Adobe Reader\u003c/strong\u003e\u003cbr\u003eYou can find the latest version of Adobe Reader here: \u003ca href=\"http://get.adobe.com/reader/\"\u003ehttp://get.adobe.com/reader/\u003c/a\u003e  \u003c/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eUpdate Microsoft Silverlight\u003c/strong\u003e\u003cbr\u003eYou can find the latest version of Microsoft Silverlight here: \u003ca href=\"http://www.microsoft.com/silverlight/\"\u003ehttp://www.microsoft.com/silverlight/\u003c/a\u003e\u003c/p\u003e",
  538.       "snippet": "Our websites and tools are built using the technology best fit for the job. Sometimes certain browsers can limit these technologies if they are not set up correctly or if they do not support the technologies",
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  541.     {
  542.       "id": 360011998834,
  543.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360011998834-How-do-I-submit-a-job-posting-.json",
  544.       "html_url": "https://kwri.zendesk.com/hc/en-us/articles/360011998834-How-do-I-submit-a-job-posting-",
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  553.       "created_at": "2018-11-13T17:46:27Z",
  554.       "updated_at": "2018-11-13T17:46:27Z",
  555.       "name": "How do I submit a job posting?",
  556.       "title": "How do I submit a job posting?",
  557.       "source_locale": "en-us",
  558.       "locale": "en-us",
  559.       "outdated": false,
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  561.       "edited_at": "2018-11-13T17:46:27Z",
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  565.       "body": "\u003cp\u003eTo submit a job posting to show on \u003ca href=\"http://www.kw.com/kw/careers-in-real-estate.html\"\u003eKW.com\u003c/a\u003e please follow the instructions below.\u003cbr\u003e\u003cbr\u003ePlease note that you must have a Market Center Leadership Role in the KW Intranet in order to have this capability.\u003cbr\u003e \u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eLogin to the KW Intranet at http://mykw.\u003cstrong class=\"res_word res_word_2\"\u003ekw.com\u003c/strong\u003e\n\u003c/li\u003e\n\u003cli\u003eClick on the 'Resources' tab in the top navigation menu\u003c/li\u003e\n\u003cli\u003eClick on 'Submit Jobs'\u003c/li\u003e\n\u003cli\u003eClick on 'Create New Job Post' and fill out the form with all necessary information\u003c/li\u003e\n\u003cli\u003eClick on 'Submit' to have your posting submitted for review\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eKWRI will review your posting and post it the following business day to KW.com. In order to be posted the job must have valid contact information. Also a job will not be posted if deemed derogatory or inflammatory.\u003c/p\u003e",
  566.       "snippet": "To submit a job posting to show on KW.com please follow the instructions below. Please note that you must have a Market Center Leadership Role in the KW Intranet in order to have this capability.   Login",
  567.       "result_type": "article"
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  569.     {
  570.       "id": 360012098133,
  571.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360012098133-Set-up-2-Step-Verification-for-your-KW-com-Google-account.json",
  572.       "html_url": "https://kwri.zendesk.com/hc/en-us/articles/360012098133-Set-up-2-Step-Verification-for-your-KW-com-Google-account",
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  581.       "created_at": "2018-11-13T17:25:37Z",
  582.       "updated_at": "2018-11-13T17:25:37Z",
  583.       "name": "Set up 2-Step Verification for your @KW.com Google account",
  584.       "title": "Set up 2-Step Verification for your @KW.com Google account",
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  593.       "body": "\u003cp\u003eIn order to make your @KW.com Google account more secure, agents can choose to set up 2-Step Verification for logging into these accounts. When you enable 2-Step Verification (also known as two-factor authentication), you add an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone). In order to turn on 2-Step Verification for your @KW.com account, follow the steps below:\u003cbr\u003e\u003cbr\u003e1. Go to the 2-Step Verification page; \u003ca href=\"https://myaccount.google.com/signinoptions/two-step-verification/enroll-welcome?hl=en\u0026amp;rapt=AEjHL4O6vJ0E9HFTVJ0lrLORD8bCn5dZZeXlaOG83VrqsNUokl6lt6Ni3YPNO4USwuWIooOTnIh4QVlST6HfMjKVcj23tfbgWQ\"\u003eclick here\u003c/a\u003e to access. You might have to log into your Google Account.\u003cbr\u003e\u003cbr\u003e2. On the 2-Step Verification setup page, click the \u003cstrong\u003eGet Started \u003c/strong\u003ebutton.\u003cbr\u003e\u003cbr\u003e3. Log in to your account again.\u003cbr\u003e\u003cbr\u003e4. Enter the correct country and phone number you want your verification code sent to, choose how the codes are sent to you, and click \u003cstrong\u003eNext \u003c/strong\u003ewhen finished.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/782597\" alt=\"\"\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e5. Enter the verification code that is sent to your device and click \u003cstrong\u003eNext\u003c/strong\u003e. If you do not receive the text or call, click \u003cstrong\u003eResend\u003c/strong\u003e.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/782602\" alt=\"\"\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e6. Click \u003cstrong\u003eTurn On\u003c/strong\u003e.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/782613\" alt=\"\"\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eYou will now have a verification code sent to your mobile device when signing into your @KW.com account. This will ensure that only you, with access to the selected mobile device, will be able to access the Google account.\u003cbr\u003e\u003cbr\u003eFrom this page, you have the option of getting the Google Prompt app. With Google Prompt, instead of typing your password each time you sign in to your Google account, you can get a prompt sent to your phone. Tap the notification from Google to confirm, and you'll be signed in quickly and securely. If your phone isn't nearby, you can select \"Use your password instead\" on the sign-in screen.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://answers.kw.com/customer/portal/attachments/782619\" alt=\"\"\u003e\u003c/p\u003e",
  594.       "snippet": "In order to make your @KW.com Google account more secure, agents can choose to set up 2-Step Verification for logging into these accounts. When you enable 2-Step Verification (also known as two-factor",
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  597.     {
  598.       "id": 360012099533,
  599.       "url": "https://kwri.zendesk.com/api/v2/help_center/en-us/articles/360012099533-Get-started-with-eEdge.json",
  600.       "html_url": "https://kwri.zendesk.com/hc/en-us/articles/360012099533-Get-started-with-eEdge",
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  609.       "created_at": "2018-11-13T17:48:27Z",
  610.       "updated_at": "2018-11-13T17:48:27Z",
  611.       "name": "Get started with eEdge",
  612.       "title": "Get started with eEdge",
  613.       "source_locale": "en-us",
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  621.       "body": "\u003ch1\u003eWhat is eEdge?​\u003c/h1\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cdiv\u003eeEdge is the complete lead‐to‐close solution available exclusively to Keller Williams agents. It’s designed to improve your lead follow-up and conversion, increase your efficiency, and put \u003cem\u003eThe Millionaire Real Estate Agent\u003c/em\u003e's\u003cem\u003e \u003c/em\u003emodels into action.\u003c/div\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003emyContacts\u003c/strong\u003e is at the center of eEdge. It’s a full Contact Management System that lets you organize your contacts into groups in a way that makes sense for your business, set follow‐up reminders, and track every communication and activity you’ve had with each contact.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e​\u003c/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003emyContacts is fed by \u003cstrong\u003emyLeads\u003c/strong\u003e—the lead management system. Regardless of where your online leads come from, they’re all funneled into eEdge myLeads, and you’re immediately notified via email and/or text.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e​\u003c/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003eCultivate leads, promote listings, and build relationships with \u003cstrong\u003emyMarketing\u003c/strong\u003e. You can create custom touch campaigns, listing and buyer presentations, property fliers, and more!\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e​​\u003cbr\u003e​\u003cstrong\u003eSet Up Your eEdge Account\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003e1. \u003ca href=\"http://answers.kw.com/customer/portal/articles/2279115\"\u003eActivate your eEdge account​\u003c/a\u003e\u003cbr\u003e2. ​\u003ca href=\"http://answers.kw.com/customer/portal/articles/2279832\"\u003eFill out your eEdge Profile information\u003c/a\u003e\u003cbr\u003e3. \u003ca href=\"http://answers.kw.com/customer/portal/articles/2791039-update-office-info-for-your-eedge-website\"\u003eUpdate your office info​\u003c/a\u003e\u003cbr\u003e4. \u003ca href=\"http://answers.kw.com/customer/portal/articles/2028891-set-up-idx-in-eedge\"\u003eSet up IDX for eEdge​\u003c/a\u003e\u003cbr\u003e5. \u003ca href=\"http://answers.kw.com/customer/portal/articles/2286290-eedge-website\"\u003eCustomize your eEdge website\u003c/a\u003e\u003cbr\u003e6. ​\u003ca href=\"https://answers.kw.com/customer/portal/articles/2794255-edit-your-eedge-activy-alerts\"\u003eSet your activity alerts\u003c/a\u003e\u003cbr\u003e7. \u003ca href=\"http://answers.kw.com/customer/portal/articles/2795066-edit-your-email-settings-in-eedge\"\u003eEdit your email settings\u003c/a\u003e​\u003cbr\u003e\u003cbr\u003e​\u003cstrong\u003eBuild Your Database with myContacts\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003e1. \u003ca href=\"http://answers.kw.com/customer/portal/articles/2778968-create-groups-in-eedge\"\u003eSet up contact groups\u003c/a\u003e\u003cbr\u003e2. \u003ca href=\"http://answers.kw.com/customer/portal/articles/2277267-creating-a-contact-in-eedge\"\u003eAdd a ​new contact to your database\u003c/a\u003e\u003cbr\u003e3. \u003ca href=\"http://answers.kw.com/customer/portal/articles/2778990-add-contacts-to-groups-in-eedge\"\u003eAdd a contact to a group\u003c/a\u003e\u003cbr\u003e4. \u003ca href=\"https://answers.kw.com/customer/portal/articles/1916071-import-contacts-into-eedge\"\u003eImport a ​​spreadsheet of contacts into your database\u003c/a\u003e\u003cbr\u003e5. \u003ca href=\"http://answers.kw.com/customer/portal/articles/2214885-exporting-eedge-contacts\"\u003eExport a group of contacts\u003c/a\u003e\u003cbr\u003e\u003cbr\u003e\u003cfont size=\"4\"\u003e\u003cstrong\u003eFeed Your Database with myLeads\u003c/strong\u003e\u003c/font\u003e\u003cbr\u003e\u003cbr\u003e1. \u003ca href=\"http://learn.marketleader.com/display/help/Leads+from+Other+Real+Estate+Websites#Overview\"\u003eSet up lead capture\u003c/a\u003e\u003cbr\u003e2. \u003ca href=\"http://answers.kw.com/customer/portal/articles/2794322-your-eedge-dashboard\"\u003eYour eEdge dashboard \u003c/a\u003e\u003cbr\u003e3. \u003ca href=\"http://learn.marketleader.com/display/help/ICW+-+Initial+Contact+Wizard\"\u003eInitial Contact Wizard (ICW)​\u003c/a\u003e\u003cbr\u003e​\u003cbr\u003e\u003cstrong\u003eCommunicate with Your Database with myMarketing\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003e1.​ \u003ca href=\"http://answers.kw.com/customer/portal/articles/2794424-eedge-email-and-reminders\"\u003eeEdge email and reminders\u003c/a\u003e\u003cbr\u003e​2. \u003ca href=\"http://answers.kw.com/customer/portal/articles/2092345-create-marketing-materials-in-eedge\"\u003eCreate marketing\u003c/a\u003e\u003cbr\u003e3. \u003ca href=\"http://answers.kw.com/customer/portal/articles/2795912-market-a-listing-in-eedge\"\u003eMarket a listing\u003c/a\u003e\u003cbr\u003e4. ​\u003ca href=\"http://answers.kw.com/customer/portal/articles/2092313-listing-and-buyer-presentations\"\u003eListing and Buyer Presentations\u003c/a\u003e\u003cbr\u003e5. \u003ca href=\"http://answers.kw.com/customer/portal/articles/2796442-create-a-new-marketing-campaign\"\u003eCreate a new marketing campaign\u003c/a\u003e\u003cbr\u003e6. \u003ca href=\"http://answers.kw.com/customer/portal/articles/2796866-add-a-new-contact-to-a-campaign\"\u003eAdd a new contact to a campaign\u003c/a\u003e\u003cbr\u003e\u003cbr\u003eeEdge For Leadership\u003cbr\u003e\u003cbr\u003e​1. \u003ca href=\"http://answers.kw.com/customer/portal/articles/2903016-access-contacts-in-your-eedge-leadership-account\"\u003eAccess Contacts in Your eEdge Leadership Account\u003c/a\u003e\u003c/p\u003e",
  622.       "snippet": "What is eEdge?​   eEdge is the complete lead‐to‐close solution available exclusively to Keller Williams agents. It’s designed to improve your lead follow-up and conversion, increase your efficiency, and",
  623.       "result_type": "article"
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