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- From: Abhijit Relekar <abhijit.r@endurance.com>
- Date: Fri, 1 Dec 2017 15:16:17 +0530
- Message-ID: <CAJ27mDS=q=n6GcqLnFUOBVTnVXxM13o9a+kLzg_5GFAn0h2qqQ@mail.gmail.com>
- Subject: Re: Add .GDN details in KnowledgeBase (Overview of TLDs)
- To: Ashok Agarwal <ashok.a@endurance.com>
- Cc: Binoy Jacob <binoy.ja@endurance.com>, Jennifer David <jennifer.d@endurance.com>, Clinton Baptista <clinton.b@endurance.com>, apac-lb-supp <apac-lb-supp@endurance.com>, Jonathan Dsouza <jonathan.ds@endurance.com>, Nomaan Penwala <nomaan.p@endurance.com>, Justin Thomas <justin.t@endurance.com>, Rijin Rajan <rijin.r@endurance.com>
- Content-Type: multipart/related; boundary="f403045fae0495600f055f443d30"
- --f403045fae0495600f055f443d30
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- Hi Ashok,
- Clinton is working on a better version of the TLD specification info. It'll
- be a public, view-only Google doc that we'll link from the KB, that'll
- contain detailed information in a structured fashion.
- It should be ready in about 2 weeks.
- --
- Abhijit Relekar
- On Thu, Nov 30, 2017 at 6:58 PM, Ashok Agarwal <ashok.a@endurance.com>
- wrote:
- > Hello,
- >
- > It has been noticed that many of the new TLDs that have been integrated
- > into our platform are not documented in our KnowledgeBase. the TLD
- > information such as the grace periods, minimum and maximum registration
- > length, character length, etc. is not available in our KB so clients are
- > facing difficulty in addressing concerns raised by their customers and
- > sub-resellers.
- >
- > One such TLD is .GDN for which the renewal grace period is not clearly
- > defined but apparently it's 10 days and clients assume that it's 40 days.
- > This is causing an increase in the number of connects that we receive.
- >
- > Hence, can we get a list of all the new TLDs along with their grace
- > periods (moneyback/add grace, deletion grace, redemption grace, etc.) that
- > aren't documented and get them added in our KB so that we can refer to our
- > KB for information on these TLDs.
- >
- > Best Regards,
- >
- > *Ashok Agarwal*
- >
- > Web Solutions Expert
- >
- > T(India):+91 (22) 30797575 Ext:2219
- > T(USA): +1 (832) 295-1535 Ext:2219
- >
- > <http://logicbox.es/logo-am>
- >
- > <http://logicbox.es/twitter-am> <http://logicbox.es/facebook-am>
- > <http://logicbox.es/linkdin-am> <http://logicbox.es/gplus-am>
- >
- --f403045fae0495600c055f443d2f
- Content-Type: text/html; charset="UTF-8"
- Content-Transfer-Encoding: quoted-printable
- <div dir=3D"ltr"><div class=3D"gmail_default" style=3D"font-family:verdana,=
- sans-serif;font-size:small">Hi Ashok,</div><div class=3D"gmail_default" sty=
- le=3D"font-family:verdana,sans-serif;font-size:small"><br></div><div class=
- =3D"gmail_default" style=3D"font-family:verdana,sans-serif;font-size:small"=
- >Clinton is working on a better version of the TLD specification info. It&#=
- 39;ll be a public, view-only Google doc that we'll link from the KB, th=
- at'll contain detailed information in a structured fashion.</div><div c=
- lass=3D"gmail_default" style=3D"font-family:verdana,sans-serif;font-size:sm=
- all"><br></div><div class=3D"gmail_default" style=3D"font-family:verdana,sa=
- ns-serif;font-size:small">It should be ready in about 2 weeks.<br></div></d=
- iv><div class=3D"gmail_extra"><br clear=3D"all"><div><div class=3D"gmail_si=
- gnature" data-smartmail=3D"gmail_signature"><div dir=3D"ltr"><span><span><d=
- iv dir=3D"ltr"><div><span style=3D"color:rgb(102,102,102)">--<br></span></d=
- iv><span style=3D"color:rgb(102,102,102)">Abhijit Relekar</span></div></spa=
- n></span></div></div></div>
- <br><div class=3D"gmail_quote">On Thu, Nov 30, 2017 at 6:58 PM, Ashok Agarw=
- al <span dir=3D"ltr"><<a href=3D"mailto:ashok.a@endurance.com" target=3D=
- "_blank">ashok.a@endurance.com</a>></span> wrote:<br><blockquote class=
- =3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padd=
- ing-left:1ex"><div dir=3D"ltr">Hello,<div><br></div><div>It has been notice=
- d that many of the new TLDs that have been integrated into our platform are=
- not documented in our KnowledgeBase. the TLD information such as the grace=
- periods, minimum and maximum registration length, character length, etc. i=
- s not available in our KB so clients are facing difficulty in addressing co=
- ncerns raised by their customers and sub-resellers.</div><div><br></div><di=
- v>One such TLD is .GDN for which the renewal grace period is not clearly de=
- fined but apparently it's 10 days and clients assume that it's 40 d=
- ays. This is causing an increase in the number of connects that we receive.=
- </div><div><br></div><div>Hence, can we get a list of all the new TLDs alon=
- g with their grace periods (moneyback/add grace, deletion grace, redemption=
- grace, etc.) that aren't documented and get them added in our KB so th=
- at we can refer to our KB for information on these TLDs.</div><div><br clea=
- r=3D"all"><div><div class=3D"m_6817253074394694383gmail_signature" data-sma=
- rtmail=3D"gmail_signature"><div dir=3D"ltr"><div><div dir=3D"ltr"><div><div=
- dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><p style=3D"font-size:12.8px=
- ">Best Regards,</p><p style=3D"font-size:12.8px"><u></u></p><table style=3D=
- "font-size:12.8px;border-collapse:collapse" border=3D"0" cellspacing=3D"0" =
- cellpadding=3D"0"><tbody><tr style=3D"height:61.9pt"><td style=3D"width:202=
- .7pt;border-style:none solid none none;border-right-color:rgb(201,201,201);=
- border-right-width:1pt;padding:0in;height:61.9pt" width=3D"270" valign=3D"t=
- op"><p><b><span style=3D"color:rgb(2,107,181)">Ashok Agarwal<u></u><u></u><=
- /span></b></p><p><span style=3D"color:black">Web Solutions Expert<u></u><u>=
- </u></span></p><p><font style=3D"font-size:12.8px" color=3D"#000000">T(Indi=
- a):+91 (22) 30797575=C2=A0</font><span style=3D"font-size:12.8px">Ext:2219<=
- /span><br style=3D"font-size:12.8px"><span style=3D"font-size:12.8px">T(USA=
- ): +1 (832) 295-1535 Ext:2219</span><br></p></td><td style=3D"width:217.2pt=
- ;padding:0in;height:61.9pt" width=3D"290"><p style=3D"text-align:center" al=
- ign=3D"center"><a href=3D"http://logicbox.es/logo-am" style=3D"color:rgb(17=
- ,85,204)" target=3D"_blank"><b><span style=3D"color:windowtext;text-decorat=
- ion:none"><img src=3D"cid:image001.png@01D051E0.97B43C00" width=3D"228" hei=
- ght=3D"51" border=3D"0"></span></b></a><b><u></u><u></u></b></p></td></tr><=
- tr style=3D"height:29.25pt"><td style=3D"width:202.7pt;padding:0in;height:2=
- 9.25pt" width=3D"270" valign=3D"bottom"><p><a href=3D"http://logicbox.es/tw=
- itter-am" style=3D"color:rgb(17,85,204)" target=3D"_blank"><span style=3D"f=
- ont-size:10pt;font-family:'Times New Roman',serif;color:windowtext;=
- text-decoration:none"><img src=3D"cid:image006.png@01D051E0.DF3EE6B0" width=
- =3D"24" height=3D"24" border=3D"0"></span></a><span style=3D"font-size:10pt=
- ;font-family:'Times New Roman',serif">=C2=A0=C2=A0=C2=A0</span><a h=
- ref=3D"http://logicbox.es/facebook-am" style=3D"color:rgb(17,85,204)" targe=
- t=3D"_blank"><span style=3D"font-size:10pt;font-family:'Times New Roman=
- ',serif;color:windowtext;text-decoration:none"><img src=3D"cid:image002=
- .png@01D051E1.3379DBE0" width=3D"24" height=3D"24" border=3D"0"></span></a>=
- <span style=3D"font-size:10pt;font-family:'Times New Roman',serif">=
- =C2=A0=C2=A0=C2=A0</span><a href=3D"http://logicbox.es/linkdin-am" style=3D=
- "color:rgb(17,85,204)" target=3D"_blank"><span style=3D"font-size:10pt;font=
- -family:'Times New Roman',serif;color:windowtext;text-decoration:no=
- ne"><img src=3D"cid:image003.png@01D051E1.90346A30" width=3D"24" height=3D"=
- 24" border=3D"0"></span></a><span style=3D"font-size:10pt;font-family:'=
- Times New Roman',serif">=C2=A0=C2=A0=C2=A0</span><a href=3D"http://logi=
- cbox.es/gplus-am" style=3D"color:rgb(17,85,204)" target=3D"_blank"><span st=
- yle=3D"font-size:10pt;font-family:'Times New Roman',serif;color:win=
- dowtext;text-decoration:none"><img src=3D"cid:image004.png@01D051E1.90346A3=
- 0" width=3D"24" height=3D"24" border=3D"0"></span></a><span style=3D"font-s=
- ize:10pt;font-family:'Times New Roman',serif">=C2=A0=C2=A0</span></=
- p></td></tr></tbody></table></div></div></div></div></div></div></div></div=
- ></div>
- </div></div>
- </blockquote></div><br></div>
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