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Apr 1st, 2020
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  1. [
  2.   {
  3.     title: "I forgot my PIN code – what should I do?",
  4.     content:
  5.       "You can create a new pin code by requesting a new pin code when you log on or while you are buying a gift. You will then receive an activation code via SMS. After entering the activation code, you can choose a new pin code.",
  6.   },
  7.   {
  8.     title: "What if I get a new phone number?",
  9.     content:
  10.       "You can always change your phone number in your account under ‘Edit Profile’. Here you can change your phone number and PIN code, as well as add some extra information to get a free PIF to give away.",
  11.   },
  12.   {
  13.     title: "How do I send a gift?",
  14.     content:
  15.       "It is easy to find a product that you can send to friends or family. On the home page you can find all products by scrolling down or selecting a product from the categories in the top. PIF has a wide range of suppliers who constantly add new products to PIF.",
  16.     list: [
  17.       {
  18.         title: "Send gift:",
  19.         listItems: [
  20.           "Search product",
  21.           "Select product",
  22.           "Choose recipient",
  23.           "Choose payment",
  24.           "Send gift",
  25.         ],
  26.       },
  27.     ],
  28.   },
  29.   {
  30.     title: "What if the recipient doesn’t have the PIF app installed?",
  31.     content:
  32.       "When you send a gift via PIF to a person who hasn’t downloaded PIF yet, they will receive a SMS with a link to where they can download the app. You will be able to write a personal message in the SMS.",
  33.   },
  34.   {
  35.     title: "What gifts can I send via PIF?",
  36.     content:
  37.       "PIF has a wide range of suppliers that constantly adds new products to PIF, so you can find the right gift for the right occasion. Go get creative!",
  38.   },
  39.   {
  40.     title: "How do I pay?",
  41.     content:
  42.       "You can pay with your credit card (Visa card, MasterCard) or MobilePay. Both solutions are easy to setup and use over and over again.",
  43.     list: [
  44.       {
  45.         title: "Credit card:",
  46.         listItems: ["Enter credit card information", "Save credit card"],
  47.       },
  48.       {
  49.         title: "MobilePay:",
  50.         listItems: ["Enter PIN code for MobilePay", "Swipe for payment"],
  51.       },
  52.     ],
  53.   },
  54.   {
  55.     title: "How do I change my payment information?",
  56.     content:
  57.       "You can always get an overview of and change your payment information under your account and ’Edit payments’. There you can add or delete your saved credit cards.",
  58.   },
  59.   {
  60.     title: "How do I redeem a gift?",
  61.     content:
  62.       "You have all the gifts that you have received via PIF under ‘MY PIFS’. There you can see in which stores you can redeem the gift and the redemption period. When you are at the store and have ‘unwrapped’ the gift, you press ‘Redeem now’. Now you press ‘Redeem PIF’ and choose the store you are in. From there the store swipes and scans the barcode. Now you can enjoy your gift. Finally, you can thank the giver by sending a PIF return.",
  63.     list: [
  64.       {
  65.         title: "Redeem gift:",
  66.         listItems: [
  67.           "Choose gift",
  68.           "Find store",
  69.           "Redeem gift",
  70.           "Enjoy gift",
  71.           "Send a PIF return",
  72.         ],
  73.       },
  74.     ],
  75.   },
  76.   {
  77.     title: "For how long time can the gift be redeemed?",
  78.     content:
  79.       "The redemption period is different from gift to gift. You can always see the redemption period on the gifts you have received under ‘MY PIFS’. There you can see how many days and hours before your PIF expires.",
  80.   },
  81.   {
  82.     title: "What happens if the gift is not redeemed?",
  83.     content:
  84.       "If you don’t redeem your gift within the gifts redemption period, the gift will disappear from ‘MY PIFS’ and you will not be able to redeem it at any of the suppliers’ stores. So get going, so you can enjoy you gift!",
  85.   },
  86.   {
  87.     title: "What is the chat function for?",
  88.     content:
  89.       "In the PIF app, you can chat with other PIF users and thank them for the gifts. You find the chat function in the bottom of the home page.",
  90.   },
  91.   {
  92.     title: "What market should I choose?",
  93.     content:
  94.       "You should choose the market(country) in which your recipient will redeem their gift. You can choose from the different markets where PIF has suppliers. E.g. you can send a PIF from Germany to be redeemed in Denmark. As of 01.05.2018 PIF have suppliers in Denmark.",
  95.   },
  96.   {
  97.     title: "Did you find the answers you needed?",
  98.     content: "Otherwise please contact us at",
  99.     link: "www.pif-app.com/en/contact",
  100.   },
  101. ];
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