Normal process is to redact, forward to FileNet, forward to Amanda and put the account # and name in the subject and in the body either leave blank or say something along the lines of “See attached DC”. This is the process that Amanda told us to do since she is now the one we send things to.
-We used to send straight to Lynn Ledford but then we got a lead so the micromanagement got even more intense and this happens now.

I understand the process. I was simply asking if you had completed that task.
Katherine Earlosky
and then… smart ass unneeded response,
Yes, we redact them and send them to FileNet then send them to Amanda and she handles everything from there.
Dennis Whaley
I decided to let her know the process so she doesn’t have any more confusion …
Did you send this to filenet already?
Katherine Earlosky
I thought it was over here but….
When you send an email to anyone, you need to specify what it’s for – not just to see the attachment. The one you sent had various accounts/information – it’s a waste of both of our time for me to try to figure out what you mean. Please be specific when you send us requests going forward.
Katherine Earlosky

Sorry I forgot to remove the rest of the documents, Here is the DC
Dennis Whaley

Why is all of that other stuff attached?
Katherine Earlosky

I send the DC to Amanda because and then sends them to Lynn Ledford
Dennis Whaley

Why did you send this to me? What needs to be done?
Katherine Earlosky

Please see attached DC
Dennis Whaley