{{#if (not ctx.account.hipaanotifications)}}
  Incident {{sanitize ctx.incident.title}}.
{{else}}
  New incident available. See dashboard for details.
{{/if}}

Push {{default (get "account.notification_templates.incident_notify.voice.acknowledge" ctx) 1}} to acknowledge or {{default (get "account.notification_templates.incident_notify.voice.reject" ctx) 2}} to reject.