Nyara's Priconne Ban

Edit #3: I got unbanned!: https://imgur.com/j59SR4W

Thankies everyone for your support! ♥

Original Message (What Happened):

Hii~Hii~ Nyara♥ here. I just write this since too many people have asked about what happened.

Basically I got banned, my point of view: https://imgur.com/KZMiX0j

I have not been given an email yet about why I got banned, but I have a theory.

The previous day I reported a hacker in Princess Arena (you can ask anybody on shasha's PA about this Ochiemaru hacker).

Here is the report (and yes, I am Spanish native): https://imgur.com/lHKSjF9

And yes, I won one fight somehow against the hacker, but they have a soft hack that seems to just increase their stats but not to absurd levels and my second defense just hard countered their team too badly.

In any case Crunchyroll answered me half an hour later (and yes, my name is Paola, they got my name from my email address informing it): https://i.imgur.com/A1oqLiX.png

All good, I play before going to sleep, then I wake up the next day and I am banned as shown in the screen at the start. I asked people in shasha's PA and the hacker Ochiemaru still roams freely as well, sigh. I have emailed Crunchyroll again asking them to unban me but so far no answer as time of this pastebin. I suspect they mistaken the IDs and shotgunned me by accident instead the hacker.

And well, that is the story. I will email them daily until it is undoed, sigh.

You want to help? You can try emailing Crunchyroll customer service if you want, using either the in-game menu for it or emailing: princessconnect@crunchyrollgames.com

I do not ask for any help, though, but I won't reject any support or help. I just do this pastebin to explain the situation.

If I get unbanned or not I will continue doing my guides and updating them, do not wowwie, I have fun doing them and helping the community. I still love the game, too, despite Crunchyroll being derp.

Edit #1 (07-11 18 Hours UTC): I sent the next email yesterday: https://imgur.com/QcmVp7x

They answered: https://imgur.com/AXGQ0nI (probably the hacker did indeed do that, not me for sure)

I answered then: https://imgur.com/6MCbeP4

They replied back: https://imgur.com/mEumtvX

Seems more promising this time. Time to wait a day or two and then see what happens. Thankies for your support~

Edit #2 (07-11 18:50 Hours UTC): I received this: https://imgur.com/OkT1YF7

So, yay...! ... I am actually still banned despite the reply, though, but I will wait the 24 hours and hope for the best, LOL.