The Kroger Co
Customer Service Manager 08/96 to 09/07
Schedules for the entire front end staff. Payroll and accounting. Training and development of cashiers, courtesy clerks and booth employees.
Price file maintenance
Back door receiving

Hampton Inn and Suites
Front Desk Supervisor 10/16 to 4/18
Assisting guests with reservations, billing and other services. Medallia and guest feedback. Direct Bill Invoicing and posting. Training and development of new guest services agents.
OnQ knowledge and system operations

Comfort Suites 04/18 to 04/19
Assistant GM
Rate strategy, orders, schedules.
Inventory management, budgeting and forecasting.
Revenue management
LTR was 8.22 on the rolling 12
Invoicing, collections, payroll

Comfort Suites Baytown
Assistant GM
June 2019 to present
Rate strategy, scheduling, payroll
Orders and inventory management
Maintain brand standards
Sales and marketing