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On Fri, Jan 4, 2019 at 10:14 AM Osman Baskaya <osbaskaya@gmail.com> wrote:
Marcus,

I still do not see today's appointment, and I really want to go to the service today. Why did you cancel the appointment even though we said we want to keep the appointment? I will go to the service today. Please re-make the appointment today 1:45 for Palo Alto Service. I said this 2 days ago and not getting the response back from you.

On Thu, Jan 3, 2019 at 12:12 PM Osman Baskaya <osbaskaya@gmail.com> wrote:
I still do not see my service appointment that I made two weeks ago, Marcus. Could you help us with this?

On Wed, Jan 2, 2019 at 4:38 PM Osman Baskaya <osbaskaya@gmail.com> wrote:

Marcus:

1. Weird noise comes from the battery time to time
2. Frequent generative braking limited issue
3. Scratches that Tesla informed us before delivery and asking us to come to the service to replace the item (please see the image name 1.jpg)
4. Please see the image named 0.jpg. I fixed this problem but it is still funky. It was the problem we noticed in the delivery and informed Tesla.

Also, did you see my other question?