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  1. To Quality Control at TeamWarfare League,
  2.  
  3. Both pleiades and pr3fekt were given a 90 day suspension on TWL for "smurfing". The evidence that affected the decision to suspend us was the IP history from the TWL website compared to the IPs logged into a private server owned by the NCG team.
  4.  
  5. Here are some of the reasons why we think this decision should be overturned.
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  7. 1) We forfeited that match. We did not have 5 to start, and I have mentioned to the NGC captains through match comms that our roster is very limited. None of the anti smurfing rules stated on the TWL website mention "smurfing" outside of a match. We did not have a match, therefore, we did not smurf.
  8.  
  9. 2) The anti smurfing rules do not mention anything about IP addresses. For ease of access, I have copied and pasted the anti smurfing rule below.
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  11. β€œAnti-Smurphing Measures
  12. Screenshots:
  13. Prior to match start, and at any time a substitution is made, team captains will be required to take a screenshot of all the players in game.
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  15. This screenshot is to be held no less than two (2) weeks time. In the event of a dispute, this screenshot must be submitted to the TeamWarfare Administration. Failure to produce this screenshot will result in forfeiture of the match.SCID and STEAM_IDs:
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  17. TeamWarfare League requires players to have both the SCID (Steam Community ID) and STEAM_ID identifiers attached to their profiles. Players are not eligible for matches if both of these identifiers are not attached to the user's profile on the TeamWarfare site.
  18.  
  19. The SCID (Steam Community ID) is the 17 digit number that easily identifies players and their STEAM accounts. An example SCID is: 76561198007813313.
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  21. The STEAM_ID is an identifier used by all games that are run through STEAM. We use the STEAM_ID for Anti-Cheat measures. An example STEAM_ID is: 0:1:23773792.
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  23. Custom URLs are not valid identifiers. Any player who enters a Custom URL in place of an identifier will be suspended until the proper ID is entered.
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  25. ID Converter/Checking Utility:
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  27. You can use our ID Converter/Checker utility to get both of the required IDs by clicking [HERE]. Also, you can view a tutorial on adding and setting up IDs by clicking [HERE].”
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  29. Nothing in the above requires that IPs remain consistent, the only requirement that TWL has for anti smurfing is that STEAM ids and SCIDs remain constant.
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  31. 3) Nowhere on the site does it mention that IPs used to log into the TWL site will be used as an anti smurfing measure, other than STEAM ids and SCIDs. In fact, it is explicitly stated in your privacy policy for the website, that, β€œIP addresses are not linked to personally identifiable information.” However in this case, our IPs were used to personally identify us.
  32.  
  33. IPs are also considered private information. Without specifically stating that our IPs were to be used as an anti smurfing measure, it is against the law and also against TWL policy.
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  35. 4) I travel a great deal, which is part of the reason why I personally use a VPN and an IP proxy, for business reasons. My IP can change from match to match, and has varied. I can also say the same for pr3fekt. As a business consultant, he also travels for his business.
  36.  
  37. 5) Pr3fekt and I are also the managers of our team. Pr3fekt is the technical manager and I manage the team. Each player has given us their personal information, such as their log ins and passwords, to make management easier for us and them. Everything we have done on the websites, such as TWL and PSG, have been on their behalf and with their consent. This also makes the IP issue more complicated when attempting to validate our identities through IP address.
  38.  
  39. 6) The IPs, which is considered private information, that were collected from the NGC server were given to TWL without our consent and knowledge, and without the consent of gameservers.com, the proprietor of the server.
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