* 100% outdated, but good to use to learn and maybe change it up a bit might work.

Requirements -

More than 1IQ
Dell invoice.
Email account - outlook/gmail etc. (Do not make until you have an invoice.)
Picture of service tag with blank note which can be photoshopped.

When you have an invoice purchased; create an email address under the name on the invoice; Such as [email protected]; if the invoice is
under a company name, either make up an name; or you can search the address; and attempt to find the CEO or someone who works there. You can also
make a new company email to use.

Begin by either contacting dell via Whatapps, Calling or Email. You'll be transferred to the Tech Support team when calling; then possibly to the
preium support or pro support team.

You're going to want to explain you have a 2-1 error code on your XPS 15; with no screen or keyboard lights; with the charger light turning on; if
you go for a different device, find the dell error codes or beep codes and pick motherboard failure. (On XPS its 2 amber flashes then 1 white flash;this is reapeated)

You can explain you've tried all troublshooting and they'll look at warranty. Now they may try to send out a technician to replace the MB.
Explain to them that you work full time; and you can only do 7pm and onwards; after they explain they cant do this; ask if a replacement is possible.

They may go ask their supervisor or follow up via email if its possible.

Via email or call they'll assk for a picture of the service tag; you're going to want to get this photoshopped with the note of info they request.

If they ask for it on call; ask them if you can follow up via email as you're out currently and can't sort it or something.

It take 48~ hours for the replacement approval.

At some point they should ask for an address to send it to; if they do not, ask them if you should supply them with the address for the replacement to go to.