my $user = new RT::User( $self->CurrentUser );
$user->Load( $self->TicketObj->Creator() );
$user->UpdateFromLdap();

if ($user->Organization =~ m/SFLClient/)
{
  $self->TicketObj->SetQueue("Support");
}
elsif ($user->EmailAddress =~ m/rhn\.redhat\.com/)
{
  $self->TicketObj->SetQueue("RHN");
  $self->TicketObj->SetStatus("stalled");
}
elsif ($user->EmailAddress =~ m/savoirfairelinux\.(net|com)/)
{
  $self->TicketObj->SetQueue("Interne");
}

return 1;