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SpectrumNotice

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Apr 11th, 2018
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  1. SUBJECT: IMPORTANT NOTICE FROM SPECTRUM
  2. COPYRIGHT ALERT
  3.  
  4.  
  5. Dear --DELETED--,
  6.  
  7.  
  8. It has been brought to our attention that your Internet service was recently used to improperly copy or share copyrighted content such as music, movies, video or software using Peer-to-Peer or Torrenting software.
  9.  
  10. We have been notified --DELETED-- times regarding your account, but thus far the activity has not stopped. We continued to be notified by copyright owners that copyrighted content may have been shared using your Internet connection without their permission. We will continue to alert you when we receive these notifications.
  11.  
  12. As the primary account holder, you are responsible for making sure your account is not used to improperly copy or share copyrighted content. Spectrum reserves the right to suspend or terminate services for AUP violations.
  13.  
  14.  
  15. As an Internet Service Provider, Charter Communications, doing business as Spectrum, is obligated to comply with copyright laws, as expressly stated in our Acceptable Use Policy (AUP): help.twcable.com/twc_misp_aup.html. By using Spectrum’s services, you agreed to this AUP. It is possible that this activity has occurred without your permission or knowledge by a minor who may not fully understand copyright laws, by an unauthorized user, or even as a result of a computer virus. We encourage you to install security software that prevents viruses. As an Internet customer, security software is included free of charge with your Internet service. To download security software on your computer, visit timewarnercable.com/en/support/internet/step-by-step/mcafee-antivirus-and-family-protection.html.
  16.  
  17.  
  18. What was allegedly shared and when?
  19.  
  20. File Name: --DELETED--
  21. Content Type:
  22. Content URL: #{Content Url}#
  23. Shared: #{Shared DateTime}#
  24. IP Address: #{IPAddress}#
  25.  
  26.  
  27. Please take immediate action to stop this unauthorized activity. Repeated violation of Spectrum’s AUP may result in remedial action, up to and including suspension of your Internet service.
  28.  
  29.  
  30. We have not shared any information about you with the content owner, nor will we unless we receive a subpoena or are otherwise required to do so by law or if you choose to file a counter-notification.
  31.  
  32.  
  33. You can learn more about this alert and copyright violation by calling 1-855-222-7342, Sunday – Saturday, 6AM – 11PM MT.
  34.  
  35. Sincerely,
  36.  
  37.  
  38.  
  39. Charter Communications
  40. Customer Security Operations Center
  41.  
  42.  
  43.  
  44.  
  45. The contents of this e-mail message and
  46. any attachments are intended solely for the
  47. addressee(s) and may contain confidential
  48. and/or legally privileged information. If you
  49. are not the intended recipient of this message
  50. or if this message has been addressed to you
  51. in error, please immediately alert the sender
  52. by reply e-mail and then delete this message
  53. and any attachments. If you are not the
  54. intended recipient, you are notified that
  55. any use, dissemination, distribution, copying,
  56. or storage of this message or any attachment
  57. is strictly prohibited.
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