IC says:
Welcome to IC!
IC says:
Interaction transferred to Alaska SMB Main Site Chat.
IC says:
Interaction alerting Rob.
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Website visitor has joined the conversation
rhaller says:
Good Evening, Thank you for choosing ATTs Tech360, how may I help you
Customer says:
I NEED HELP NOW.  number is 650-879-9399 - please look up account and get me online NOW
Customer says:
sorry - number is 650-879-9300 !!!!!!!!!!!!!!!!!
rhaller says:
Im not showing an account under either number, whats the business name?
Customer says:
all i want is access to my bill.  i have been working on this with att for 2.5 hours!  look up my phone number
rhaller says:
Im not showing an account under either number, whats the business name?
Customer says:
no business name - it is my account SUSAN MESAK 650-879-9300  !!!!!!!!!!!!!!!!!!
rhaller says:
Well, I have a feeling youre looking for DSL Support
rhaller says:
Tech360 is a subscription service for Small and Medium Business IT needs
Customer says:
NO I AM NOT.  PHONE SERVICE SUPPORT TO LOOK UP MY BILL !!!!!!!!!!!!!!!!!!!
rhaller says:
Bill for what exactly
rhaller says:
Tech360 is not your internet provider
Customer says:
I have 5 numbers:  land lines 650-879-9556 and 879-9300 and 879-9400 and two wireless numbers - helps!!!!!!!!!!!!!!!!!!!!!!!!!
rhaller says:
You havent clearly stated what it is youre looking for yet, you appear to need assistance but with what. Internet? Phone?
Customer says:
YOU ARE NOT MY INTERNET PROVIDER
Customer says:
I WANT MY BILL
rhaller says:
Bill for......
Customer says:
my monthly service
rhaller says:
monthly service through.... att dsl? att wireless? att landline?
rhaller says:
Tech360 bill?
Customer says:
NO !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!   NOT DSL.   I want my monthly phone bill!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
rhaller says:
Correct, and Tech360 is not your phone provider either
rhaller says:
Tech360 as I stated earlier is a Tech Support group for businesses
Customer says:
where the hell do i get my bill - i've asked every source att can provide with NO results.  I can't take much more.
rhaller says:
I unfortunately can no more procure your car insurance bill than I can your phone bill or any other bill.
rhaller says:
If you have an IT question and an account Id be more than happy to assist you with that
Customer says:
what the >>>> are you talking about?  I want my phone bill
rhaller says:
but otherwise, you are unfortunately in the wrong place
Customer says:
where do i go to get a phone bill
rhaller says:
Your phone service provider.
Customer says:
i am on att - i pay my bills to att.  where do i go
rhaller says:
Well, not Tech360 at very least, as I do not have access to your billing information. You may want to start at www,att,com and look up your local provider information from there.
Customer says:
i went to att.com.  that's why i'm here.
rhaller says:
Well, you may want to start back there again, Tech360 is an IT Support group.
rhaller says:
We dont have any of your billing information for anything other than Tech360 services.
Customer says:
this is a total joke.
rhaller says:
Which I would be more than happy to help with, as far as Tech360 service, but I cant access other records.
rhaller says:
Would you like me to set up a Tech360 account for you today?
rhaller says:
Or at least is there anything else I can help you with today
rhaller says:
Thank you for using ATTs Tech360, where we value your business, have a wonderful evening :)