get '/call' do
  case Time.now.utc.hour
    when 9..19 then redirect '/support'
    else redirect '/voicemail'
  end
end

get '/voicemail' do
  response =<<EOF
<Response>
  <Say>
    Welcome to moocode. Sorry our support team is not available.
    Please leave a message including your phone number or email address
    after the beep.
  </Say>
  <Record action="/recording" />
</Response>
EOF
end

get '/support' do
  response =<<EOF
<Response>
  <Say>Welcome to moocode. Please wait while we connect you.</Say>
  <Dial>+440123456789</Dial>
</Response>
EOF
end

post '/recording' do
  recording_url = params['RecordingUrl']
  # email the recording url to the support team via sendhub.net ;)
  response =<<EOF
<Response>
  <Say>Thank you.  We'll be in touch shortly.  Goodbye.</Say>
  <Hangup/>
</Response>
EOF
end