As I said previously I lost access to my steam account. I have mailed steam-support to regain it, but they are not so fast. So I can't make a screenshot of my steam transactions.

And as I'm remembering now: I never done transactions through website, only in steam.

Can we probably try another method of verification, because I don't really know, how much time steam access regaining will take.


2018-04-02 20:36 GMT+02:00 Support <support@grindinggear.com>:
Hi there,

Thanks for your response.

Depending on the method(s) you used for these payment(s), could you please provide us with the following information?
Xsolla - the unique Xsolla transaction ID.
Credit card - the final four digits on the card used.
Steam - a screenshot of the relevant transaction history.
PayPal - the unique transaction ID.
Any other method - the exact date and time that the purchase was made.
Kind regards,
Nick

{#HS:552651920-200767#}
On Tue, Apr 3, 2018 at 3:48 AM NZST, Path Exile <pathofexile1700@gmail.com> wrote:
Hey.

My current IP is 78.109.29.23.
I bought tabs via steam and via website.



On Tue, Apr 3, 2018 at 3:28 AM NZST, Support <support@grindinggear.com> wrote:
Hi again,

Thanks for getting back to us.

Next, could you please tell us your current IP address? You should be able to find your IP address by visiting whatismyip.org. Could you also please tell us if you have made any payments on the online shop?

Kind regards,
Nick



On Mon, Apr 2, 2018 at 12:14 PM NZST, Path Exile <pathofexile1700@gmail.com> wrote:
If I remember right:

City was Perm (Пермь), Russian Federaton. Date was August 20th, 2016.



On Mon, Apr 2, 2018 at 12:09 PM NZST, Support <support@grindinggear.com> wrote:
Hey there,

Thank you for providing that information.

Next, can you please confirm the location (city/state) the account was created in as well as the date it was created on?

Once you've provided this information we'll be able to look into this further.

Kind regards,
Ethan



On Mon, Apr 2, 2018 at 11:23 AM NZST, Path Exile <pathofexile1700@gmail.com> wrote:
Hey. Sure.

My account name is abovebey0nd.
Character names are:

MoyaChikulya
IceCrushUeban
GlinaMoyaChika