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- Aditya: Thanks for contacting EA Customer Experience, my name is Aditya. How may I assist you today?
- you: I cant install Origin, I get an error "This file does not have a program associated with it"...
- Aditya: Okay.
- Aditya: To begin with, may I have your First and last name so that I could address you properly and Origin Email address please?
- you: Anthony Gaither, wormmman6@gmail.com
- Aditya: nice name.
- Aditya: Please clear the cache of your browser.
- you: Ok, done
- Aditya: Now try to install origin.
- Aditya: Once you are done please let me know that.
- you: (re)installing now...
- Aditya: Alright do that.
- you: Same error
- Aditya: Okay I am providing you some steps please follw those steps.
- Aditya: http://help.ea.com/in/article/origin-download-stops/
- Aditya: Please go through this link
- you: this doesnt help me
- you: I dont have fat32, its 2015 who still uses fat32
- Aditya: I would like to suggest you that please make new admin account and then try to install the origin.
- Aditya: Once you are done please let me know.
- you: Really?... lol ok
- Aditya: Sorry for the inconvenience that you are facing right now.
- Aditya: Give me a minute.
- Aditya: I am providing you some more steps please go through that
- Aditya: 1. Please reinstall "Visual Studio 2013 (VC++ 12.0)" from this link: https://support.microsoft.com/en-us/kb/2877003
- 2. Update your Microsoft .NET framework from Microsoft Website
- 3. Adobe Flash Player update
- you: Same error on the new admin account, trying this new set of steps
- Aditya: Also i like to suggest you that please delete the origin that you have and again insatll the new one please.
- Aditya: Open control panel > folder options > file types > new (button) in the new window click advanced. In the file extension dialog box type exe. In the drop down menu locate and select application > click ok.
- Aditya: Please do these steps first.
- you: that link for step 1 is broken, it picked up "2." for step two as part of the link... just fwi, I manually typed it.
- you: and the link is still bad....
- you: i found it with google.
- Aditya: Open control panel > folder options > file types > new (button) in the new window click advanced. In the file extension dialog box type exe. In the drop down menu locate and select application > click ok.
- Aditya: Do these steps first.
- you: ok
- you: cpl > folder options ... then where do I find this file types
- Aditya: I am providing you link please see on that you will find the solution.
- Aditya: http://answers.microsoft.com/en-us/windows/forum/windows_xp-update/this-file-does-not-have-a-program...
- you: We are sorry we weren't able to find what you are looking for. (and I dont have windows xp. I am using windows 7)
- you: I think you like got cut off or something?
- Aditya: okay no problem iam providing you one more link please go through that
- Aditya: http://help.ea.com/in/article/how-to-clean-boot-your-pc/
- Aditya: I hope it may work for you.
- Aditya: As it help[ the other players too.
- you: Ok, you know what, I think you are not going to be much help. Thanks for trying anyways... Origin is not worth this trouble. I am going to just play some of my Steam games... Have a great day.
- info: Your chat transcript will be sent to wormman6@gmail.com at the end of your chat session.
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