Playstation Chat support

Playstation support log.


Ricardo E. (6/23/2018, 8:50:49 PM): Hello, My name is Ricardo E. how may I assist you today?
Me (6/23/2018, 8:50:54 PM): Hi.
Ricardo E. (6/23/2018, 8:51:28 PM): Hello, Daniel. How may I help you today?
Me (6/23/2018, 8:52:09 PM): Well, yesterday i came and make a test conection and my Nat Type is number 3
Me (6/23/2018, 8:52:13 PM): how can i change it?
Ricardo E. (6/23/2018, 8:52:37 PM): I am sorry to know that you are facing this situation. I'll be more than happy to help you with your request. This is as important for me as it is for you.
I'll be working with the information you entered before starting the chat.
Just a friendly reminder: Please refresh the chat by sending a message every 2:30 minutes in order to avoid that the system disconnects our interaction.
Ricardo E. (6/23/2018, 8:52:40 PM): Can you give me a hand and provide me with the information below?
- Your First and Last Name
- Your current phone number
Me (6/23/2018, 8:53:05 PM): Censuarado
Me (6/23/2018, 8:53:31 PM): +Censurado
Ricardo E. (6/23/2018, 8:54:09 PM): Thanks for that information.
Me (6/23/2018, 8:54:36 PM): Ok.
Ricardo E. (6/23/2018, 8:54:43 PM): I was checking your request, Daniel.
Me (6/23/2018, 8:55:06 PM): Ok.
Ricardo E. (6/23/2018, 8:55:27 PM): In this case in order to change the NAT type, it will be necessary to contact to  your Internet Service Provider (ISP)
Me (6/23/2018, 8:55:38 PM): Oh.
Me (6/23/2018, 8:55:52 PM): Wich is the best? 3,2 or 1?
Ricardo E. (6/23/2018, 8:56:32 PM): To have a great gaming experiences we recommend our games to use Nap type 2.
Me (6/23/2018, 8:56:46 PM): Ok.
Ricardo E. (6/23/2018, 8:56:58 PM): You are very welcome!
Me (6/23/2018, 8:57:02 PM): Thanks for all Ricardo.
Ricardo E. (6/23/2018, 8:57:02 PM): Besides that, is there anything else I can help you with?
Me (6/23/2018, 8:57:12 PM): No, just that.
Ricardo E. (6/23/2018, 8:57:20 PM): It ha been a pleasure, Daniel.
Ricardo E. (6/23/2018, 8:57:27 PM): Now, I can glad to know that we fully helped you on this situation. Have an awesome rest of your day!
Me (6/23/2018, 8:57:33 PM): Bye.