global Class EtoCaseservices implements Messaging.InboundEmailHandler {

// Instantiate variables that we will need for handling this email

String location;
String need;
String service;
String phone;
String warranty;
String po;
String description;
String initiator;
String order;
Integer locationIdx;
Integer needIdx;
Integer serviceIdx;
Integer phoneIdx;
Integer warrantyIdx;
Integer poIdx;
Integer descriptionIdx;
Integer initiatorIdx;
Integer orderIdx;
String locationFinal;
String needFinal;
String serviceFinal;
String tradeFinal;
String InboxFinal;
String InitiatorFinal;
String TimeFinal;
String poFinal;
String phoneFinal;
String servicenofinal;
String warrantyFinal;
String descriptionFinal;
String orderFinal;


global Messaging.InboundEmailResult handleInboundEmail
           (Messaging.InboundEmail email, Messaging.InboundEnvelope envelope){
Messaging.InboundEmailResult result = new Messaging.InboundEmailResult();
 if (email.fromaddress =='customerone@testl.com')
               {


location = 'Client: ';
need = 'Need: ';
service = 'Service Request #: ';
phone = 'Client Contact Phone: ';

locationIdx = email.plainTextBody.indexOf(location);
needIdx = email.plainTextBody.indexOf(need);
serviceIdx = email.plainTextBody.indexOf(service);
phoneIdx = email.plainTextBody.indexOf(phone);
String[] bodySplitted = email.PlainTextBody.split('n');
String descriptionFinal = email.plainTextBody.substringBetween('-----------------------------------------------------------------------------------' , '---------------------------------------------------------------------------------------------' ).normalizeSpace();
locationFinal = email.plainTextBody.substring(
                              locationIdx + location.length(), email.plainTextBody.indexOf('n', locationIdx + location.length()));
String[] locNme = locationFinal.split(' ', 3);

needFinal = email.plainTextBody.substring(
                             needIdx + need.length(), email.plainTextBody.indexOf('n', needIdx + need.length()));
serviceFinal = email.plainTextBody.substring(
                              serviceIdx + service.length(), email.plainTextBody.indexOf('n', serviceIdx + serrvice.length()));
phoneFinal = email.plainTextBody.substring(
                              phoneIdx + phone.length(), email.plainTextBody.indexOf('n',phoneIdx + phone.length()));

tradeFinal = email.plainTextBody.substringBetween('Not to Exceed: ', 'Service Level: ');
InboxFinal = email.plainTextBody.substringBetween('Email Delivery Time: ', 'Client: ');
InitiatorFinal = email.plainTextBody.substringBetween('RFS Initiator Name: ' , 'Client Contact Phone: ');
TimeFinal = email.plainTextBody.substringBetween('Service Requested: ' , 'Email Delivery Time: ');
poFinal = email.plainTextBody.substringBetween('Service Request #: ' , 'RFS State: ');
servicenoFinal = email.plainTextBody.substringBetween('Service Request #: ' , '(Include this # on Invoice)');
system.debug('locationFinal: ' +locationFinal);
if (locationFinal != NULL) {
    SVMXC__Site__c [] locArray = [Select Id, Name, SVMXC__Account__r.Id from SVMXC__Site__c where Name = :locationFinal];


     try{

case c= new case();
c.subject= 'BUNNSERVE REQUEST';
c.Case_Type__c= 'Service Request';
c.Priority='High';
c.Origin='Email';
c.Status='new';
c.AccountId = locArray[0].SVMXC__Account__r.Id;
c.SVMXC__Site__c = locArray[0].Id;
c.recordtypeId = '012E0000000oRWX';
c.Description= descriptionFinal  + 'n' +  'Not to Exceed:  ' + tradeFinal + 'n' +  'Service Requested: ' + TimeFinal;
c.KA_PO__c= poFinal;
c.Location_Contact_Name__c = InitiatorFinal;
c.BSP_Location_Contact_Phone__c = phoneFinal;
upsert c;
}
catch(System.dmlException e)
     {System.debug('Error: Unable to create new Case: ' + e);
     }

              }
        else if (locationFinal == null){
              System.debug('No Location was found');
        }

    }

  else if (email.fromaddress =='customertwo@sample.com')

{

location = 'Site: ';
Warranty = 'Warranty: ';
phone = 'Caller Phone: ';
po = 'The referenced work order number is ';
description = 'Problem Description: ';
initiator = 'Caller name: ';
phone = 'Caller phone: ';
locationIdx = email.plainTextBody.indexOf(location);
WarrantyIdx = email.plainTextBody.indexOf(Warranty);
phoneIdx = email.plainTextBody.indexOf(phone);
poIdx = email.plainTextBody.indexOf(po);
descriptionIdx = email.plainTextBody.indexOf(description);
initiatorIdx = email.plainTextBody.indexOf(initiator);
phoneIdx = email.plainTextBody.indexOf(phone);

String[] bodySplitted = email.PlainTextBody.split('n');
locationFinal = email.plainTextBody.substring(
                              locationIdx + location.length(), email.plainTextBody.indexOf('n', locationIdx + location.length()));
String[] locNme = locationFinal.split(' ', 3);

WarrantyFinal = email.plainTextBody.substring(
                              WarrantyIdx + Warranty.length(), email.plainTextBody.indexOf('n', WarrantyIdx + Warranty.length()));
poFinal = email.plainTextBody.substring(
                              poIdx + po.length(), email.plainTextBody.indexOf('n',poIdx + po.length()));
descriptionFinal = email.plainTextBody.substring(
                              descriptionIdx + description.length(), email.plainTextBody.indexOf('n', descriptionIdx + description.length()));
initiatorFinal = email.plainTextBody.substring(
                              initiatorIdx + initiator.length(), email.plainTextBody.indexOf('n', initiatorIdx + initiator.length()));
phoneFinal = email.plainTextBody.substring(
                              phoneIdx + phone.length(), email.plainTextBody.indexOf('n',phoneIdx + phone.length()));

orderFinal = email.plainTextBody.substringBetween('Date Entered: ', 'Region: ');
system.debug('locationFinal: ' +locationFinal);
if (locationFinal != NULL) {
    SVMXC__Site__c [] locArray = [Select Id, Name, SVMXC__Account__r.Id from SVMXC__Site__c where Name = :locationFinal];


     try{

case c= new case();
c.subject= 'BUNNSERVE REQUEST';
c.Case_Type__c= 'Service Request';
c.Priority='High';
c.Origin='Email';
c.Status='new';
c.AccountId = locArray[0].SVMXC__Account__r.Id;
c.SVMXC__Site__c = locArray[0].Id;
c.recordtypeId = '012E0000000oRWX';
c.Description= descriptionFinal + 'n' +'n' + 'Warranty: ' + WarrantyFinal + 'n' + 'n' + 'Date Entered: ' + orderFinal;
c.KA_PO__c= poFinal;
c.Location_Contact_Name__c = InitiatorFinal;
c.BSP_Location_Contact_Phone__c = phoneFinal;
upsert c;
}
catch(System.dmlException e)
     {System.debug('Error: Unable to create new Case: ' + e);
     }

              }
        else if (locationFinal == null){
              System.debug('No Location was found');
        }

    }
return result;

      } // Close handleInboundEmail ()
}