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Savelyev_Vyacheslav

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Savelyev_Vyacheslav
Jun 26th, 2023
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  1. import {generateITSMFixtureUser, randomNumber} from 'autotests-core';
  2.  
  3. const rnd = randomNumber();
  4.  
  5. export default {
  6.     sops: ['3288-demo-data.sop'],
  7.     records: {
  8.         ...generateITSMFixtureUser('employee.itsm_agent', 'itsm_agent_3288', rnd, {
  9.             roles: ['ITSM_agent'],
  10.         }),
  11.         'sys_cmdb_ci_service.service': {
  12.             name: `service_3288_${rnd}`,
  13.             service_type: 'Business',
  14.             business_criticality: '1' // LOW
  15.         },
  16.         'itsm_request.registered': {
  17.             impact: '1', // LOW
  18.             urgency: '1', // LOW
  19.             assigned_user: '@@employee.itsm_agent.sys_id',
  20.             caller: '155931135900000001', // Admin
  21.             subject: `incident_3288_${rnd}`,
  22.             service: '@@sys_cmdb_ci_service.service.sys_id'
  23.         },
  24.         'itsm_request.in_progress': {
  25.             state: '2', // IN_PROGRESS
  26.             impact: '1', // LOW
  27.             urgency: '1', // LOW
  28.             assigned_user: '@@employee.itsm_agent.sys_id',
  29.             caller: '155931135900000001', // Admin
  30.             subject: `incident_3288_${rnd}`,
  31.             service: '@@sys_cmdb_ci_service.service.sys_id'
  32.         },
  33.         'itsm_request.authorization': {
  34.             state: '-1', // AUTHORIZATION
  35.             impact: '1', // LOW
  36.             urgency: '1', // LOW
  37.             assigned_user: '@@employee.itsm_agent.sys_id',
  38.             caller: '155931135900000001', // Admin
  39.             subject: `incident_3288_${rnd}`,
  40.             service: '@@sys_cmdb_ci_service.service.sys_id'
  41.         },
  42.         'itsm_request.assigned': {
  43.             state: '0', // ASSIGNED
  44.             impact: '1', // LOW
  45.             urgency: '1', // LOW
  46.             assigned_user: '@@employee.itsm_agent.sys_id',
  47.             caller: '155931135900000001', // Admin
  48.             subject: `incident_3288_${rnd}`,
  49.             service: '@@sys_cmdb_ci_service.service.sys_id'
  50.         },
  51.         'itsm_request.information_needed': {
  52.             state: '4', // INFORMATION_NEEDED
  53.             impact: '1', // LOW
  54.             urgency: '1', // LOW
  55.             assigned_user: '@@employee.itsm_agent.sys_id',
  56.             caller: '155931135900000001', // Admin
  57.             subject: `incident_3288_${rnd}`,
  58.             service: '@@sys_cmdb_ci_service.service.sys_id'
  59.         },
  60.         'itsm_request.external_processing': {
  61.             state: '6', // EXTERNAL_PROCESSING
  62.             impact: '1', // LOW
  63.             urgency: '1', // LOW
  64.             assigned_user: '@@employee.itsm_agent.sys_id',
  65.             caller: '155931135900000001', // Admin
  66.             subject: `incident_3288_${rnd}`,
  67.             service: '@@sys_cmdb_ci_service.service.sys_id'
  68.         },
  69.         'itsm_request.postponed': {
  70.             state: '3', // POSTPONED
  71.             impact: '1', // LOW
  72.             urgency: '1', // LOW
  73.             assigned_user: '@@employee.itsm_agent.sys_id',
  74.             caller: '155931135900000001', // Admin
  75.             subject: `incident_3288_${rnd}`,
  76.             service: '@@sys_cmdb_ci_service.service.sys_id'
  77.         },
  78.         'itsm_request.completed': {
  79.             state: '7', // COMPLETED
  80.             impact: '1', // LOW
  81.             urgency: '1', // LOW
  82.             assigned_user: '@@employee.itsm_agent.sys_id',
  83.             caller: '155931135900000001', // Admin
  84.             subject: `incident_3288_${rnd}`,
  85.             service: '@@sys_cmdb_ci_service.service.sys_id',
  86.             resolved_by: '155931135900000001', // Admin
  87.             resolved_at: '2023-04-01 00:00:00'
  88.         },
  89.         'itsm_request.rejected_by_user': {
  90.             state: '8', // REJECTED_BY_USER
  91.             impact: '1', // LOW
  92.             urgency: '1', // LOW
  93.             assigned_user: '@@employee.itsm_agent.sys_id',
  94.             caller: '155931135900000001', // Admin
  95.             subject: `incident_3288_${rnd}`,
  96.             service: '@@sys_cmdb_ci_service.service.sys_id'
  97.         },
  98.         'itsm_request.closed': {
  99.             state: '10', // CLOSED
  100.             impact: '1', // LOW
  101.             urgency: '1', // LOW
  102.             assigned_user: '@@employee.itsm_agent.sys_id',
  103.             caller: '155931135900000001', // Admin
  104.             subject: `incident_3288_${rnd}`,
  105.             service: '@@sys_cmdb_ci_service.service.sys_id',
  106.             resolved_by: '155931135900000001', // Admin
  107.             resolved_at: '2023-04-01 00:00:00'
  108.         },
  109.     },
  110. };
  111. export const fields = {
  112.     registered: {
  113.         sys_created_at: {readonly: true},
  114.         sys_created_by: {readonly: true},
  115.         display_name: {readonly: true},
  116.         master_service: {readonly: true},
  117.         number: {readonly: true},
  118.         priority: {readonly: true},
  119.         reject_count: {readonly: true},
  120.         has_breached: {readonly: true},
  121.         sys_db_table_id: {readonly: true},
  122.         sys_updated_at: {readonly: true},
  123.         sys_updated_by: {readonly: true},
  124.         actual_end_datetime: {readonly: false},
  125.         actual_start_datetime: {readonly: false},
  126.         additional_comments: {readonly: false},
  127.         assigned_user: {readonly: false},
  128.         assignment_group: {readonly: false},
  129.         attention_required: {readonly: false},
  130.         caller: {readonly: false},
  131.         caused_by_changes: {readonly: false},
  132.         slave_request: {readonly: false},
  133.         closed_at: {readonly: false},
  134.         closed_by: {readonly: false},
  135.         comments: {readonly: false},
  136.         company: {readonly: false},
  137.         complete_originators: {readonly: false},
  138.         contact: {readonly: false},
  139.         copy_cis_to_originators: {readonly: false},
  140.         description: {readonly: false},
  141.         due_date: {readonly: false},
  142.         first_call_resolution: {readonly: false},
  143.         followers_list: {readonly: false},
  144.         impact: {readonly: false},
  145.         known_error: {readonly: false},
  146.         level_of_dependency: {readonly: false},
  147.         opened_by: {readonly: false},
  148.         out_of_sla: {readonly: false},
  149.         parent_id: {readonly: false},
  150.         master_request: {readonly: false},
  151.         planned_end_datetime: {readonly: false},
  152.         planned_start_datetime: {readonly: false},
  153.         reason: {readonly: false},
  154.         related_articles: {readonly: false},
  155.         related_cis: {readonly: false},
  156.         related_incident: {readonly: false},
  157.         related_incidents: {readonly: false},
  158.         related_problems: {readonly: false},
  159.         related_inquiry: {readonly: false},
  160.         request_template: {readonly: false},
  161.         sla_due: {readonly: false},
  162.         screenshot: {readonly: false},
  163.         service: {readonly: false},
  164.         short_description: {readonly: false},
  165.         solved_by_changes: {readonly: false},
  166.         state_changed_at: {readonly: false},
  167.         urgency: {readonly: false},
  168.         wf_executing_activity: {readonly: false},
  169.         work_notes: {readonly: false},
  170.         approval_state: {readonly: false},
  171.         opened_at: {readonly: false},
  172.         active: {readonly: false},
  173.         state: {readonly: false},
  174.         contact_type: {readonly: false},
  175.     },
  176.     in_progress: {
  177.         sys_created_at: {readonly: true},
  178.         sys_created_by: {readonly: true},
  179.         display_name: {readonly: true},
  180.         master_service: {readonly: true},
  181.         number: {readonly: true},
  182.         priority: {readonly: true},
  183.         reject_count: {readonly: true},
  184.         has_breached: {readonly: true},
  185.         sys_db_table_id: {readonly: true},
  186.         sys_updated_at: {readonly: true},
  187.         sys_updated_by: {readonly: true},
  188.         actual_end_datetime: {readonly: false},
  189.         actual_start_datetime: {readonly: false},
  190.         additional_comments: {readonly: false},
  191.         assigned_user: {readonly: false},
  192.         assignment_group: {readonly: false},
  193.         attention_required: {readonly: false},
  194.         caller: {readonly: false},
  195.         caused_by_changes: {readonly: false},
  196.         slave_request: {readonly: false},
  197.         closed_at: {readonly: false},
  198.         closed_by: {readonly: false},
  199.         comments: {readonly: false},
  200.         company: {readonly: false},
  201.         complete_originators: {readonly: false},
  202.         contact: {readonly: false},
  203.         copy_cis_to_originators: {readonly: false},
  204.         description: {readonly: false},
  205.         due_date: {readonly: false},
  206.         first_call_resolution: {readonly: false},
  207.         followers_list: {readonly: false},
  208.         impact: {readonly: false},
  209.         known_error: {readonly: false},
  210.         level_of_dependency: {readonly: false},
  211.         opened_by: {readonly: false},
  212.         out_of_sla: {readonly: false},
  213.         parent_id: {readonly: false},
  214.         master_request: {readonly: false},
  215.         planned_end_datetime: {readonly: false},
  216.         planned_start_datetime: {readonly: false},
  217.         reason: {readonly: false},
  218.         related_articles: {readonly: false},
  219.         related_cis: {readonly: false},
  220.         related_incident: {readonly: false},
  221.         related_incidents: {readonly: false},
  222.         related_problems: {readonly: false},
  223.         related_inquiry: {readonly: false},
  224.         request_template: {readonly: false},
  225.         sla_due: {readonly: false},
  226.         screenshot: {readonly: false},
  227.         service: {readonly: false},
  228.         short_description: {readonly: false},
  229.         solved_by_changes: {readonly: false},
  230.         state_changed_at: {readonly: false},
  231.         urgency: {readonly: false},
  232.         wf_executing_activity: {readonly: false},
  233.         work_notes: {readonly: false},
  234.         approval_state: {readonly: false},
  235.         opened_at: {readonly: false},
  236.         active: {readonly: false},
  237.         state: {readonly: false},
  238.         contact_type: {readonly: false},
  239.     },
  240.     authorization: {
  241.         sys_created_at: {readonly: true},
  242.         sys_created_by: {readonly: true},
  243.         display_name: {readonly: true},
  244.         master_service: {readonly: true},
  245.         number: {readonly: true},
  246.         priority: {readonly: true},
  247.         reject_count: {readonly: true},
  248.         has_breached: {readonly: true},
  249.         sys_db_table_id: {readonly: true},
  250.         sys_updated_at: {readonly: true},
  251.         sys_updated_by: {readonly: true},
  252.         actual_end_datetime: {readonly: false},
  253.         actual_start_datetime: {readonly: false},
  254.         additional_comments: {readonly: false},
  255.         assigned_user: {readonly: false},
  256.         assignment_group: {readonly: false},
  257.         attention_required: {readonly: false},
  258.         caller: {readonly: false},
  259.         caused_by_changes: {readonly: false},
  260.         slave_request: {readonly: false},
  261.         closed_at: {readonly: false},
  262.         closed_by: {readonly: false},
  263.         comments: {readonly: false},
  264.         company: {readonly: false},
  265.         complete_originators: {readonly: false},
  266.         contact: {readonly: false},
  267.         copy_cis_to_originators: {readonly: false},
  268.         description: {readonly: false},
  269.         due_date: {readonly: false},
  270.         first_call_resolution: {readonly: false},
  271.         followers_list: {readonly: false},
  272.         impact: {readonly: false},
  273.         known_error: {readonly: false},
  274.         level_of_dependency: {readonly: false},
  275.         opened_by: {readonly: false},
  276.         out_of_sla: {readonly: false},
  277.         parent_id: {readonly: false},
  278.         master_request: {readonly: false},
  279.         planned_end_datetime: {readonly: false},
  280.         planned_start_datetime: {readonly: false},
  281.         reason: {readonly: false},
  282.         related_articles: {readonly: false},
  283.         related_cis: {readonly: false},
  284.         related_incident: {readonly: false},
  285.         related_incidents: {readonly: false},
  286.         related_problems: {readonly: false},
  287.         related_inquiry: {readonly: false},
  288.         request_template: {readonly: false},
  289.         sla_due: {readonly: false},
  290.         screenshot: {readonly: false},
  291.         service: {readonly: false},
  292.         short_description: {readonly: false},
  293.         solved_by_changes: {readonly: false},
  294.         state_changed_at: {readonly: false},
  295.         urgency: {readonly: false},
  296.         wf_executing_activity: {readonly: false},
  297.         work_notes: {readonly: false},
  298.         approval_state: {readonly: false},
  299.         opened_at: {readonly: false},
  300.         active: {readonly: false},
  301.         state: {readonly: false},
  302.         contact_type: {readonly: false},
  303.     },
  304.     assigned: {
  305.         sys_created_at: {readonly: true},
  306.         sys_created_by: {readonly: true},
  307.         display_name: {readonly: true},
  308.         master_service: {readonly: true},
  309.         number: {readonly: true},
  310.         priority: {readonly: true},
  311.         reject_count: {readonly: true},
  312.         has_breached: {readonly: true},
  313.         sys_db_table_id: {readonly: true},
  314.         sys_updated_at: {readonly: true},
  315.         sys_updated_by: {readonly: true},
  316.         actual_end_datetime: {readonly: false},
  317.         actual_start_datetime: {readonly: false},
  318.         additional_comments: {readonly: false},
  319.         assigned_user: {readonly: false},
  320.         assignment_group: {readonly: false},
  321.         attention_required: {readonly: false},
  322.         caller: {readonly: false},
  323.         caused_by_changes: {readonly: false},
  324.         slave_request: {readonly: false},
  325.         closed_at: {readonly: false},
  326.         closed_by: {readonly: false},
  327.         comments: {readonly: false},
  328.         company: {readonly: false},
  329.         complete_originators: {readonly: false},
  330.         contact: {readonly: false},
  331.         copy_cis_to_originators: {readonly: false},
  332.         description: {readonly: false},
  333.         due_date: {readonly: false},
  334.         first_call_resolution: {readonly: false},
  335.         followers_list: {readonly: false},
  336.         impact: {readonly: false},
  337.         known_error: {readonly: false},
  338.         level_of_dependency: {readonly: false},
  339.         opened_by: {readonly: false},
  340.         out_of_sla: {readonly: false},
  341.         parent_id: {readonly: false},
  342.         master_request: {readonly: false},
  343.         planned_end_datetime: {readonly: false},
  344.         planned_start_datetime: {readonly: false},
  345.         reason: {readonly: false},
  346.         related_articles: {readonly: false},
  347.         related_cis: {readonly: false},
  348.         related_incident: {readonly: false},
  349.         related_incidents: {readonly: false},
  350.         related_problems: {readonly: false},
  351.         related_inquiry: {readonly: false},
  352.         request_template: {readonly: false},
  353.         sla_due: {readonly: false},
  354.         screenshot: {readonly: false},
  355.         service: {readonly: false},
  356.         short_description: {readonly: false},
  357.         solved_by_changes: {readonly: false},
  358.         state_changed_at: {readonly: false},
  359.         urgency: {readonly: false},
  360.         wf_executing_activity: {readonly: false},
  361.         work_notes: {readonly: false},
  362.         approval_state: {readonly: false},
  363.         opened_at: {readonly: false},
  364.         active: {readonly: false},
  365.         state: {readonly: false},
  366.         contact_type: {readonly: false},
  367.     },
  368.     information_needed: {
  369.         sys_created_at: {readonly: true},
  370.         sys_created_by: {readonly: true},
  371.         display_name: {readonly: true},
  372.         master_service: {readonly: true},
  373.         number: {readonly: true},
  374.         priority: {readonly: true},
  375.         reject_count: {readonly: true},
  376.         has_breached: {readonly: true},
  377.         sys_db_table_id: {readonly: true},
  378.         sys_updated_at: {readonly: true},
  379.         sys_updated_by: {readonly: true},
  380.         actual_end_datetime: {readonly: false},
  381.         actual_start_datetime: {readonly: false},
  382.         additional_comments: {readonly: false},
  383.         assigned_user: {readonly: false},
  384.         assignment_group: {readonly: false},
  385.         attention_required: {readonly: false},
  386.         caller: {readonly: false},
  387.         caused_by_changes: {readonly: false},
  388.         slave_request: {readonly: false},
  389.         closed_at: {readonly: false},
  390.         closed_by: {readonly: false},
  391.         comments: {readonly: false},
  392.         company: {readonly: false},
  393.         complete_originators: {readonly: false},
  394.         contact: {readonly: false},
  395.         copy_cis_to_originators: {readonly: false},
  396.         description: {readonly: false},
  397.         due_date: {readonly: false},
  398.         first_call_resolution: {readonly: false},
  399.         followers_list: {readonly: false},
  400.         impact: {readonly: false},
  401.         known_error: {readonly: false},
  402.         level_of_dependency: {readonly: false},
  403.         opened_by: {readonly: false},
  404.         out_of_sla: {readonly: false},
  405.         parent_id: {readonly: false},
  406.         master_request: {readonly: false},
  407.         planned_end_datetime: {readonly: false},
  408.         planned_start_datetime: {readonly: false},
  409.         reason: {readonly: false},
  410.         related_articles: {readonly: false},
  411.         related_cis: {readonly: false},
  412.         related_incident: {readonly: false},
  413.         related_incidents: {readonly: false},
  414.         related_problems: {readonly: false},
  415.         related_inquiry: {readonly: false},
  416.         request_template: {readonly: false},
  417.         sla_due: {readonly: false},
  418.         screenshot: {readonly: false},
  419.         service: {readonly: false},
  420.         short_description: {readonly: false},
  421.         solved_by_changes: {readonly: false},
  422.         state_changed_at: {readonly: false},
  423.         urgency: {readonly: false},
  424.         wf_executing_activity: {readonly: false},
  425.         work_notes: {readonly: false},
  426.         approval_state: {readonly: false},
  427.         opened_at: {readonly: false},
  428.         active: {readonly: false},
  429.         state: {readonly: false},
  430.         contact_type: {readonly: false},
  431.     },
  432.     postponed: {
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  434.         sys_created_by: {readonly: true},
  435.         display_name: {readonly: true},
  436.         master_service: {readonly: true},
  437.         number: {readonly: true},
  438.         priority: {readonly: true},
  439.         reject_count: {readonly: true},
  440.         has_breached: {readonly: true},
  441.         sys_db_table_id: {readonly: true},
  442.         sys_updated_at: {readonly: true},
  443.         sys_updated_by: {readonly: true},
  444.         actual_end_datetime: {readonly: false},
  445.         actual_start_datetime: {readonly: false},
  446.         additional_comments: {readonly: false},
  447.         assigned_user: {readonly: false},
  448.         assignment_group: {readonly: false},
  449.         attention_required: {readonly: false},
  450.         caller: {readonly: false},
  451.         caused_by_changes: {readonly: false},
  452.         slave_request: {readonly: false},
  453.         closed_at: {readonly: false},
  454.         closed_by: {readonly: false},
  455.         comments: {readonly: false},
  456.         company: {readonly: false},
  457.         complete_originators: {readonly: false},
  458.         contact: {readonly: false},
  459.         copy_cis_to_originators: {readonly: false},
  460.         description: {readonly: false},
  461.         due_date: {readonly: false},
  462.         first_call_resolution: {readonly: false},
  463.         followers_list: {readonly: false},
  464.         impact: {readonly: false},
  465.         known_error: {readonly: false},
  466.         level_of_dependency: {readonly: false},
  467.         opened_by: {readonly: false},
  468.         out_of_sla: {readonly: false},
  469.         parent_id: {readonly: false},
  470.         master_request: {readonly: false},
  471.         planned_end_datetime: {readonly: false},
  472.         planned_start_datetime: {readonly: false},
  473.         reason: {readonly: false},
  474.         related_articles: {readonly: false},
  475.         related_cis: {readonly: false},
  476.         related_incident: {readonly: false},
  477.         related_incidents: {readonly: false},
  478.         related_problems: {readonly: false},
  479.         related_inquiry: {readonly: false},
  480.         request_template: {readonly: false},
  481.         resubmission: {readonly: false},
  482.         sla_due: {readonly: false},
  483.         screenshot: {readonly: false},
  484.         service: {readonly: false},
  485.         short_description: {readonly: false},
  486.         solved_by_changes: {readonly: false},
  487.         state_changed_at: {readonly: false},
  488.         urgency: {readonly: false},
  489.         wf_executing_activity: {readonly: false},
  490.         work_notes: {readonly: false},
  491.         approval_state: {readonly: false},
  492.         opened_at: {readonly: false},
  493.         active: {readonly: false},
  494.         state: {readonly: false},
  495.         contact_type: {readonly: false},
  496.     },
  497.     external_processing: {
  498.         sys_created_at: {readonly: true},
  499.         sys_created_by: {readonly: true},
  500.         display_name: {readonly: true},
  501.         master_service: {readonly: true},
  502.         number: {readonly: true},
  503.         priority: {readonly: true},
  504.         reject_count: {readonly: true},
  505.         has_breached: {readonly: true},
  506.         sys_db_table_id: {readonly: true},
  507.         sys_updated_at: {readonly: true},
  508.         sys_updated_by: {readonly: true},
  509.         actual_end_datetime: {readonly: false},
  510.         actual_start_datetime: {readonly: false},
  511.         additional_comments: {readonly: false},
  512.         assigned_user: {readonly: false},
  513.         assignment_group: {readonly: false},
  514.         attention_required: {readonly: false},
  515.         caller: {readonly: false},
  516.         caused_by_changes: {readonly: false},
  517.         slave_request: {readonly: false},
  518.         closed_at: {readonly: false},
  519.         closed_by: {readonly: false},
  520.         comments: {readonly: false},
  521.         company: {readonly: false},
  522.         complete_originators: {readonly: false},
  523.         contact: {readonly: false},
  524.         copy_cis_to_originators: {readonly: false},
  525.         description: {readonly: false},
  526.         due_date: {readonly: false},
  527.         external_company: {readonly: false},
  528.         external_task: {readonly: false},
  529.         first_call_resolution: {readonly: false},
  530.         followers_list: {readonly: false},
  531.         impact: {readonly: false},
  532.         known_error: {readonly: false},
  533.         level_of_dependency: {readonly: false},
  534.         opened_by: {readonly: false},
  535.         out_of_sla: {readonly: false},
  536.         parent_id: {readonly: false},
  537.         master_request: {readonly: false},
  538.         planned_end_datetime: {readonly: false},
  539.         planned_start_datetime: {readonly: false},
  540.         reason: {readonly: false},
  541.         related_articles: {readonly: false},
  542.         related_cis: {readonly: false},
  543.         related_incident: {readonly: false},
  544.         related_incidents: {readonly: false},
  545.         related_problems: {readonly: false},
  546.         related_inquiry: {readonly: false},
  547.         request_template: {readonly: false},
  548.         sla_due: {readonly: false},
  549.         screenshot: {readonly: false},
  550.         service: {readonly: false},
  551.         short_description: {readonly: false},
  552.         solved_by_changes: {readonly: false},
  553.         state_changed_at: {readonly: false},
  554.         urgency: {readonly: false},
  555.         wf_executing_activity: {readonly: false},
  556.         work_notes: {readonly: false},
  557.         approval_state: {readonly: false},
  558.         opened_at: {readonly: false},
  559.         active: {readonly: false},
  560.         state: {readonly: false},
  561.         contact_type: {readonly: false},
  562.     },
  563.     rejected_by_user: {
  564.         sys_created_at: {readonly: true},
  565.         sys_created_by: {readonly: true},
  566.         display_name: {readonly: true},
  567.         master_service: {readonly: true},
  568.         number: {readonly: true},
  569.         priority: {readonly: true},
  570.         reject_count: {readonly: true},
  571.         has_breached: {readonly: true},
  572.         sys_db_table_id: {readonly: true},
  573.         sys_updated_at: {readonly: true},
  574.         sys_updated_by: {readonly: true},
  575.         actual_end_datetime: {readonly: false},
  576.         actual_start_datetime: {readonly: false},
  577.         additional_comments: {readonly: false},
  578.         assigned_user: {readonly: false},
  579.         assignment_group: {readonly: false},
  580.         attention_required: {readonly: false},
  581.         caller: {readonly: false},
  582.         caused_by_changes: {readonly: false},
  583.         slave_request: {readonly: false},
  584.         closed_at: {readonly: false},
  585.         closed_by: {readonly: false},
  586.         comments: {readonly: false},
  587.         company: {readonly: false},
  588.         complete_originators: {readonly: false},
  589.         contact: {readonly: false},
  590.         copy_cis_to_originators: {readonly: false},
  591.         description: {readonly: false},
  592.         due_date: {readonly: false},
  593.         first_call_resolution: {readonly: false},
  594.         followers_list: {readonly: false},
  595.         impact: {readonly: false},
  596.         known_error: {readonly: false},
  597.         level_of_dependency: {readonly: false},
  598.         opened_by: {readonly: false},
  599.         out_of_sla: {readonly: false},
  600.         parent_id: {readonly: false},
  601.         master_request: {readonly: false},
  602.         planned_end_datetime: {readonly: false},
  603.         planned_start_datetime: {readonly: false},
  604.         reason: {readonly: false},
  605.         related_articles: {readonly: false},
  606.         related_cis: {readonly: false},
  607.         related_incident: {readonly: false},
  608.         related_incidents: {readonly: false},
  609.         related_problems: {readonly: false},
  610.         related_inquiry: {readonly: false},
  611.         request_template: {readonly: false},
  612.         sla_due: {readonly: false},
  613.         screenshot: {readonly: false},
  614.         service: {readonly: false},
  615.         short_description: {readonly: false},
  616.         solved_by_changes: {readonly: false},
  617.         state_changed_at: {readonly: false},
  618.         urgency: {readonly: false},
  619.         wf_executing_activity: {readonly: false},
  620.         work_notes: {readonly: false},
  621.         approval_state: {readonly: false},
  622.         opened_at: {readonly: false},
  623.         active: {readonly: false},
  624.         state: {readonly: false},
  625.         contact_type: {readonly: false},
  626.     },
  627.     completed: {
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  629.         sys_created_by: {readonly: true},
  630.         display_name: {readonly: true},
  631.         master_service: {readonly: true},
  632.         number: {readonly: true},
  633.         priority: {readonly: true},
  634.         reject_count: {readonly: true},
  635.         has_breached: {readonly: true},
  636.         resolved_at: {readonly: true},
  637.         resolved_by: {readonly: true},
  638.         sys_db_table_id: {readonly: true},
  639.         sys_updated_at: {readonly: true},
  640.         sys_updated_by: {readonly: true},
  641.         actual_end_datetime: {readonly: false},
  642.         actual_start_datetime: {readonly: false},
  643.         additional_comments: {readonly: false},
  644.         assigned_user: {readonly: false},
  645.         assignment_group: {readonly: false},
  646.         attention_required: {readonly: false},
  647.         caller: {readonly: false},
  648.         caused_by_changes: {readonly: false},
  649.         slave_request: {readonly: false},
  650.         closed_at: {readonly: false},
  651.         closed_by: {readonly: false},
  652.         closure_code: {readonly: false},
  653.         closure_notes: {readonly: false},
  654.         comments: {readonly: false},
  655.         company: {readonly: false},
  656.         complete_originators: {readonly: false},
  657.         contact: {readonly: false},
  658.         copy_cis_to_originators: {readonly: false},
  659.         description: {readonly: false},
  660.         due_date: {readonly: false},
  661.         first_call_resolution: {readonly: false},
  662.         followers_list: {readonly: false},
  663.         impact: {readonly: false},
  664.         known_error: {readonly: false},
  665.         level_of_dependency: {readonly: false},
  666.         opened_by: {readonly: false},
  667.         out_of_sla: {readonly: false},
  668.         parent_id: {readonly: false},
  669.         master_request: {readonly: false},
  670.         planned_end_datetime: {readonly: false},
  671.         planned_start_datetime: {readonly: false},
  672.         reason: {readonly: false},
  673.         related_articles: {readonly: false},
  674.         related_cis: {readonly: false},
  675.         related_incident: {readonly: false},
  676.         related_incidents: {readonly: false},
  677.         related_problems: {readonly: false},
  678.         related_inquiry: {readonly: false},
  679.         request_template: {readonly: false},
  680.         sla_due: {readonly: false},
  681.         screenshot: {readonly: false},
  682.         service: {readonly: false},
  683.         short_description: {readonly: false},
  684.         solved_by_changes: {readonly: false},
  685.         state_changed_at: {readonly: false},
  686.         urgency: {readonly: false},
  687.         wf_executing_activity: {readonly: false},
  688.         work_notes: {readonly: false},
  689.         approval_state: {readonly: false},
  690.         opened_at: {readonly: false},
  691.         active: {readonly: false},
  692.         state: {readonly: false},
  693.         contact_type: {readonly: false},
  694.     },
  695.     closed: {
  696.         actual_end_datetime: {readonly: true},
  697.         actual_start_datetime: {readonly: true},
  698.         additional_comments: {readonly: true},
  699.         agent_satisfaction: {readonly: true},
  700.         assigned_user: {readonly: true},
  701.         assignment_group: {readonly: true},
  702.         attention_required: {readonly: true},
  703.         caller: {readonly: true},
  704.         caused_by_changes: {readonly: true},
  705.         slave_request: {readonly: true},
  706.         closed_at: {readonly: true},
  707.         closed_by: {readonly: true},
  708.         closure_code: {readonly: true},
  709.         closure_notes: {readonly: true},
  710.         comments: {readonly: true},
  711.         company: {readonly: true},
  712.         complete_originators: {readonly: true},
  713.         contact: {readonly: true},
  714.         copy_cis_to_originators: {readonly: true},
  715.         sys_created_at: {readonly: true},
  716.         sys_created_by: {readonly: true},
  717.         description: {readonly: true},
  718.         display_name: {readonly: true},
  719.         due_date: {readonly: true},
  720.         first_call_resolution: {readonly: true},
  721.         followers_list: {readonly: true},
  722.         impact: {readonly: true},
  723.         known_error: {readonly: true},
  724.         level_of_dependency: {readonly: true},
  725.         master_service: {readonly: true},
  726.         number: {readonly: true},
  727.         opened_by: {readonly: true},
  728.         out_of_sla: {readonly: true},
  729.         parent_id: {readonly: true},
  730.         master_request: {readonly: true},
  731.         planned_end_datetime: {readonly: true},
  732.         planned_start_datetime: {readonly: true},
  733.         priority: {readonly: true},
  734.         reason: {readonly: true},
  735.         reject_count: {readonly: true},
  736.         related_articles: {readonly: true},
  737.         related_cis: {readonly: true},
  738.         related_incident: {readonly: true},
  739.         related_incidents: {readonly: true},
  740.         related_problems: {readonly: true},
  741.         related_inquiry: {readonly: true},
  742.         request_template: {readonly: true},
  743.         resolved_at: {readonly: true},
  744.         resolved_by: {readonly: true},
  745.         has_breached: {readonly: true},
  746.         sla_due: {readonly: true},
  747.         screenshot: {readonly: true},
  748.         service: {readonly: true},
  749.         service_satisfaction: {readonly: true},
  750.         short_description: {readonly: true},
  751.         solved_by_changes: {readonly: true},
  752.         state_changed_at: {readonly: true},
  753.         sys_db_table_id: {readonly: true},
  754.         sys_updated_at: {readonly: true},
  755.         sys_updated_by: {readonly: true},
  756.         urgency: {readonly: true},
  757.         wf_executing_activity: {readonly: true},
  758.         work_notes: {readonly: true},
  759.         approval_state: {readonly: true},
  760.         opened_at: {readonly: true},
  761.         active: {readonly: true},
  762.         state: {readonly: true},
  763.         contact_type: {readonly: true},
  764.     },
  765. };
  766.  
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