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- Chat Transcript
- info: Thank you for choosing Microsoft Store. An Answer Tech (Microsoft sales specialist) will be with you shortly.
- info: Privacy Statement
- You are now chatting with 'Rares P.'.
- Rares P.: At Microsoft Store we just launched two new amazing products: MS Band is here together with the new Surface 3! Check them out or ask for more details now!
- Rares P.: Thank you for contacting Microsoft Store Chat! My name is Rares, how may I help you today?
- You: Hello, I'm looking to buy a windows laptop
- You: And I can only find four on your website http://www.microsoftstore.com/store/msuk/en_GB/list/categoryID.69958800?icid=ComputersR_ModF_laptops_05112015
- Rares P.: I will do my best to assist you
- You: Ok
- Rares P.: Just a moment please
- Rares P.: Laptops Uk Store
- Rares P.: Please click the link
- You: Could you tell me what laptop I'd need to get 512GB SSD, a quad core i7 and 32GB's of RAM ?
- Rares P.: One moment
- You: I also want it to be fanless, have a dual graphics card, and be solid and sturdy like a mac
- Rares P.: Ok, how much you want to spend on that hardware?
- You: I don't mind
- You: As long as it works out of the box
- You: And doesn't get viruses
- Rares P.: I would suggest a Surface Pro 3
- You: If I have issues with it, can I take it to a genius bar
- Rares P.: No, if you will have issues with it you can get it repaired with the warranty
- You: Is it any good at running OS X El Capitan ?
- You: And will I be able to install pages and keynote on it ?
- You: I don't want to buy office you see
- Rares P.: No, but you can run the Windows 10 El Brillinate on it
- Rares P.: You can get it here
- Rares P.: We have a special offer for 10 % off
- You: You sure windows 10 is Brilliant ?
- Rares P.: Yes, I am positive
- You: Will you give me office for free ?
- You: But you can't pirate it :/
- Rares P.: You will have 14 days to test your hardware and if for some reasons you will not like it you can return it and get your money back no questions asked
- You: Whats so good about poopindos 10 anyway ?
- You: Does it have continuity ?
- Rares P.: Well the browser, cortana, it will have many other features
- You: To continue what you was doing on your surface on your iPhone ?
- You: Why is cortana worse than siri ?
- Rares P.: Cortana is great, I cann compare it with Siri because I did not use that
- You: How have you not used siri ? Have they told you to say that ?
- Rares P.: You will get updates for your Windows 10 so that all will work great on your device
- You: Nice
- You: Is it "light years ahead" like the 2015 macbook ?
- You: Does it have force touch ?
- Rares P.: Just a sec
- You: Will my magic mouse work with it
- You: Is this a better deal ? 13-inch MacBook Pro with Retina display Item Price:$2,786.00 Quantity (13-inch MacBook Pro with Retina display) Line Price:$2,786.00 Remove from cart(13-inch MacBook Pro with Retina display) Part number: Z0QP Available to ship: 3-5 business days Hardware 3.1GHz Dual-core Intel Core i7, Turbo Boost up to 3.4GHz 16GB 1866MHz LPDDR3 SDRAM 1TB PCIe-based Flash Storage Intel Iris Graphics 6100 Force Touch trackpad Accessory Kit Backlit Keyboard (English) & User's Guide Apple Thunderbolt to Gigabit Ethernet Adapter Apple Thunderbolt to FireWire Adapter Mini DisplayPort to VGA Adapter Software Photos, iMovie, GarageBand Pages, Numbers, Keynote OS X Show Gift Options (13-inch MacBook Pro with Retina display)
- Rares P.: You can use the Arc mouse designed for the Surface
- You: Aorus X7 V2 power laptop is the same price as the surface, yet it's better
- You: I don't want an arc mouse, I want my apple trackpad & magic mouse
- You: How long does it take to ship
- You: Whats the resolution ?
- You: Is it good for gaming ?
- Rares P.: Well if you want a gaming platform then the Surface Pro 3 will not be the device
- Rares P.: You can play games but it will not be a hardcore gaming device
- You: Ok
- You: Oh
- You: I just brought one
- You: Ooops
- You: Have you seen this ? http://www.microsoftstore.com/store/msusa/en_US/pdp/Razer-Blade-Signature-Edition-Gaming-Laptop/productID.313464800
- Rares P.: That is great!
- You: I didn't really! I brought a mac :)
- You: Jk
- You: I already had it :)
- You: My mac runs windows better than a windows PC
- Rares P.: In your opinion
- You: It does, I did a geekbench on it
- You: Why shouldn't I get this http://www.microsoftstore.com/store/msusa/en_US/pdp/Razer-Blade-Signature-Edition-Gaming-Laptop/productID.313464800
- Rares P.: Well that is a great gaming machine
- You: But microsoft won't make any money
- You: They will if I buy the surface
- You: Is there a donate button so I can randomly donate £100000
- You: What's Bill Gate's paypal ?
- Rares P.: No, you can donate you money to the kids in Africa and not spend it on gaming devices
- You: OOOOOOOOO
- Rares P.: Old Bill will not need any donations
- You: Hahahaha
- You: How do you know I haven't donated my money to kids in Africa ?
- Rares P.: I dont really
- You: So why say it ?
- Rares P.: If you did that good for you, you are a good person
- You: Whats old bills address ?
- You: I'll post him a postcard full of good wishes for the windows ten launch, and I'll remind him of how successful the Vista launch was
- Rares P.: Yes the Vista was not that great
- Rares P.: But the Windows 10 will be
- You: Ok
- You: I'm running windows XP can I still get it free ?
- Rares P.: I am sorry you can get it for free if you have the 7, or the 8.1
- You: So there goes my 10 year old machine
- You: Do you still offer windows 1.0 support ?
- You: And why do you jump numbers in your product names - 8 to 10, 360 back to One
- Rares P.: No, I am sorry we only offer support for Windows 95 and 98
- You: Reallly ?
- Rares P.: No, I am just kidding
- You: oh
- You: Do you get customers like me every day ?
- Rares P.: Not every day
- You: I thought you answered these questions pretty good actually
- Rares P.: I guess today is my lucky day:P
- You: I guess
- You: Now to switch to the mac support team :)
- info: Your chat transcript will be sent to jamie.nullriver@gmail.com at the end of your chat.
- Rares P.: It is a little crazy here with the Windows 10
- You: Yeah ?
- You: By
- You: Bye*
- Rares P.: Ok, thank you for your visit
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