Dear Gandi customer, We are contacting you following a report of alleged illegal activity on your Gandi Server (IP XX.XXX.XXX.XX ). ------ Incident Information ------ your Server with the IP: XX.XXX.XXX.XX has attacked one of our server on the service: "XXXXXXXXXXXXXXX" on Time: XXX, XX XXX 2011 XX:XX:XX +0200 ------------------------------------------------ Please note that this is in direct violation of the General Terms and Conditions of our Hosting Service. http://www.gandi.net/contracts/en/hosting/pdf/ As a result, we were obliged to suspend the aforementioned server. If you would like the aforementioned server to be re-enabled, we are giving you five (5) days to provide us with the following elements: * Valid Government-issued Drivers License or; * Valid Government-issued passport with recognizable photo Handle needing verification: XXXXX The information provided may be verified directly with the appropriate state or federal agency for accuracy before any reactivation will occur. Please fax these documents to us at the following number +33.1.43.73.18.51. With ah- XXXXX as reference We ask you to fixed this problem without delay, and to ensure reinforced security measures on your server and your script to avoid any new occurrence of this sort. Best regards, Gandi Abuse team http://www.gandi.net/abuse/ ******************************************************************************** Dear Customer, We have received in less than 24h multiple complains for each of your hosting server. From copyright violation, to brute force or Spam. Consequently, we have suspended your Gandi handle. We may unlock the Gandi Handle XXXXX (but not the hosting) but we require a copy of a legal and valid photo ID (passport, drivers' license, national ID card) of the person who has been attributed as the contact person. Best regards, Gandi Abuse team http://www.gandi.net/abuse/ > Email : XXXXXXX@XXXXXXXXXX.XX.XX > Domain : XXXXXXX.XXX > DomainNB : > Ip : > Handle : XXXXX-GANDI > Transaction : > Message : Hello, you seem to have deleted my account XXXXX-GANDI > and thus removed access to the domain XXXXXXX.XXX I had registered. > I guess it's because I was running a Tor node on the Cloud VPS? I > thought it would be okay, I didn't see anything in the T&C to > prohibit it. Could I please have my account back or at least, the > domain? Thanks > ******************************************************************************** Dear Customer, Tor or not,as hosting owner you are fully responsible for what go trough your hosting server. We will keep these documents attached to your Gandi account and will contact you if necessary. You may now manage your Gandi handle normally I look forward to hearing from you. Best regards, Gandi Abuse team http://www.gandi.net/abuse/ > I understand and am sorry for the inconvenience. It must have been because I > was running a Tor server (https://www.torproject.org/) -- I didn't > personally do any of the abuses. > > I have enclosed photographs of my passport showing the main page with my > full birth name. > > Thanks for your help > > Regards > XXXXXXXX XXXXXXXXXX >