All processes killed ========== OTL ========== Service RelevantKnowledge stopped successfully! Service RelevantKnowledge deleted successfully! C:\Program Files (x86)\RelevantKnowledge\rlservice.exe moved successfully. 64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\iTunesHelper deleted successfully. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\NBAgent deleted successfully. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge folder moved successfully. C:\Windows\Tasks\{22116563-108C-42c0-A7CE-60161B75E508}.job moved successfully. C:\Windows\Tasks\{35DC3473-A719-4d14-B7C1-FD326CA84A0C}.job moved successfully. C:\Windows\Tasks\urzkx.job moved successfully. C:\Users\Ela\AppData\Roaming\.# folder moved successfully. ========== COMMANDS ========== [EMPTYTEMP] User: All Users User: Default ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 33170 bytes User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: Ela ->Temp folder emptied: 5860875093 bytes ->Temporary Internet Files folder emptied: 8760752 bytes ->FireFox cache emptied: 106467292 bytes ->Google Chrome cache emptied: 819568 bytes ->Flash cache emptied: 934 bytes User: Public %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32 (64bit) .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 50775300 bytes %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50601 bytes RecycleBin emptied: 12693146613 bytes Total Files Cleaned = 17,854.00 mb OTL by OldTimer - Version 3.2.22.3 log created on 05162011_151632 Files\Folders moved on Reboot... C:\Users\Ela\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully. File move failed. C:\Windows\temp\dsiwmis.log scheduled to be moved on reboot. Registry entries deleted on Reboot...